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Receptionist – Kisumu
- Advertised Date: 09/11/25
- Closing Date: 10/01/25 5:00:00 PM
- Applications: 211
Job Tite/Designation
Receptionist – Kisumu
Key Responsibilities:
- Greet and assist participants, visitors, and staff in a friendly and professional manner
- Manage front desk operations, including answering phones, scheduling participant appointments, attending to visitors, and handling inquiries
- Register study participants and update existing participants records accurately
- Coordinate with clinical and research teams to ensure smooth clinic operations
- Provide information about clinic services, including FP/PrEP services, and direct participants to appropriate resources
- Maintain confidentiality of participant information in compliance with Research Ethics and Site’s policies
Vacancy Requirements:
| # | Description. | Requirement Type |
|---|---|---|
| 1 | Diploma in Front Office or equivalent (required) | Mandatory |
| 2 | Additional certification in office administration or related field (preferred) | Mandatory |
| 3 | Minimum of 1–2 years of experience in a receptionist or administrative role, preferably in a healthcare or research setting | Mandatory |
| 4 | Experience working with electronic medical records (EMR) or scheduling systems is a plus | Mandatory |
| 5 | Excellent communication and interpersonal skills | Mandatory |
| 6 | Strong organizational and multitasking abilities | Mandatory |
| 7 | Computer literate | Mandatory |
| 8 | Ability to maintain confidentiality and handle sensitive information | Mandatory |
| 9 | Basic knowledge of HIV prevention, including oral PrEP, is an advantage | Mandatory |
| 10 | Friendly, empathetic, and patient-centered approach | Mandatory |
| 11 | Ability to work in a fast-paced, research-focused environment | Mandatory |
