Work at Standard Bank Kenya
Shape the Future of Banking with Us
At Standard Bank, we are committed to driving Africa’s growth by delivering financial solutions that empower businesses, individuals, and communities. We strive to be more than just a bank — we are a trusted partner in creating opportunities and enabling progress across the continent.
To achieve this, we invest in talented, passionate, and driven professionals who can deliver with excellence while living our values. We are currently offering exciting opportunities in Nairobi for individuals ready to take the next step in their careers. Whether your expertise lies in operations, analysis, product development, or financial reporting, you’ll find your place with us.
Explore our available roles below:
1. Officer, Card Operations
Location: Westlands Road, Nairobi, Nairobi County, Kenya
Business Segment: Group Functions
Type of Employment: Full-time
Posted: Today
Job Description
The Officer, Card Operations will be responsible for overseeing and supporting day-to-day card-related processes to ensure smooth service delivery. This role focuses on ensuring compliance, operational efficiency, and customer satisfaction in card operations.
Key Responsibilities
- Manage card issuance, activation, replacements, and maintenance within agreed turnaround times.
- Monitor transaction processing to ensure accuracy and compliance with internal controls and regulatory standards.
- Resolve operational issues related to card services, liaising with internal teams and external service providers.
- Support reconciliation of card transactions and investigate discrepancies promptly.
- Provide guidance to branch and frontline teams on card-related processes and issue resolution.
- Maintain detailed records and reports on card operations for performance monitoring.
- Contribute to process improvement initiatives to enhance card services and customer experience.
2. Officer, Production Operations
Location: Westlands Road, Nairobi, Nairobi County, Kenya
Business Segment: Group Functions
Type of Employment: Full-time
Posted: Today
Job Description
The Officer, Production Operations will play a key role in managing and supporting core production processes that underpin banking services. This role ensures continuity, efficiency, and stability of production operations while upholding compliance with Standard Bank standards.
Key Responsibilities
- Oversee production systems and workflows to guarantee seamless daily operations.
- Monitor system performance, troubleshoot issues, and escalate complex problems for resolution.
- Ensure adherence to service-level agreements (SLAs) and compliance with regulatory requirements.
- Coordinate with technology and business teams to ensure smooth rollout of production changes.
- Support audits, operational reviews, and compliance checks.
- Document processes, incidents, and resolutions to build operational knowledge.
- Identify areas for process automation and operational efficiency.
3. Analyst, Product
Location: Westlands Road, Nairobi, Nairobi County, Kenya
Business Segment: Insurance & Asset Management
Type of Employment: Full-time
Posted: 2 days ago
Job Description
The Analyst, Product will focus on providing insights and support for the development and management of insurance and asset management products. This role involves evaluating performance, conducting research, and supporting product strategy to meet client needs and business objectives.
Key Responsibilities
- Conduct research and market analysis to identify trends, competitor activities, and client needs.
- Support the design, development, and refinement of insurance and asset management products.
- Prepare performance reports and monitor key product metrics against set targets.
- Collaborate with cross-functional teams, including sales, operations, and risk, to support product implementation.
- Provide data-driven insights and recommendations for product improvements.
- Maintain product documentation and ensure alignment with compliance and regulatory requirements.
- Assist in stakeholder engagement and communication on product features and updates.
4. Manager, Financial & Regulatory Reporting
Location: Westlands Road, Nairobi, Nairobi County, Kenya
Business Segment: Group Functions
Type of Employment: Full-time
Posted: 6 days ago
Job Description
The Manager, Financial & Regulatory Reporting will be responsible for overseeing financial and regulatory reporting processes, ensuring accuracy, compliance, and timeliness. This role is critical in maintaining transparency, supporting audits, and enabling management to make informed decisions.
Key Responsibilities
- Lead the preparation and submission of financial and regulatory reports in line with statutory and Group requirements.
- Monitor compliance with financial reporting standards, internal policies, and external regulations.
- Coordinate audits and reviews, ensuring timely resolution of audit findings.
- Analyze financial data to provide insights for management decision-making.
- Ensure accuracy and integrity of financial statements, disclosures, and returns.
- Collaborate with finance, risk, and compliance teams to address reporting requirements.
- Manage reporting systems and implement improvements for efficiency and reliability.
- Provide leadership and mentorship to junior finance staff involved in reporting functions.
Why Join Standard Bank?
- Impactful Work: Play a role in shaping financial services and enabling growth across Kenya and Africa.
- Professional Development: Access learning, mentorship, and opportunities to grow within a leading financial institution.
- Inclusive Culture: Join a diverse and dynamic team that values collaboration, innovation, and integrity.
- Sustainability & Purpose: Contribute to initiatives that go beyond banking to support communities and drive social progress.
