Are you ready to take the next step in your career? We are seeking driven, passionate, and innovative professionals who are eager to make an impact while growing their skills in a dynamic environment. Our commitment to excellence and customer-centric service is at the heart of everything we do, and we are excited to invite qualified individuals to explore opportunities that align with their strengths and ambitions.
We believe in empowering our people to succeed, providing the tools, guidance, and environment to thrive. Whether you are looking to lead teams, grow business portfolios, or manage critical customer-facing operations, we have exciting opportunities designed to help you unlock your potential.
Below, you’ll find details on the positions currently available. Take time to review the job descriptions and consider where your skills best fit. Each role offers the chance to make a tangible contribution to our mission while gaining valuable experience in the retail banking space.
Branch Business Manager – Nyeri Branch
Department: Retail
The Branch Business Manager plays a critical role in ensuring the branch achieves sustainable growth, profitability, and customer satisfaction. This role requires strong leadership, a keen focus on business development, and effective management of branch operations and staff. By guiding the team and optimizing the branch portfolio, the Branch Business Manager is instrumental in positioning the branch for long-term success.
Key Responsibilities:
- Drive branch portfolio growth through customer acquisition, relationship management, and retention initiatives.
- Grow the branch balance sheet by implementing innovative business development strategies that maximize profitability.
- Oversee day-to-day branch operations to ensure efficiency and compliance with internal policies and regulatory standards.
- Manage and mentor branch staff, fostering a high-performance culture built on accountability, teamwork, and customer service excellence.
- Monitor and analyze the branch’s financial performance, identifying trends, risks, and opportunities for improvement.
- Develop strong relationships with customers and key stakeholders to build trust and enhance the branch’s reputation in the community.
- Implement strategies to cross-sell financial products and services that meet customer needs while supporting branch profitability goals.
- Ensure service delivery standards are met, addressing client issues promptly to maintain high levels of satisfaction.
- Lead branch-level marketing and business development campaigns to increase visibility and attract new customers.
- Uphold the highest standards of compliance and risk management in all branch activities.
This role is ideal for individuals who thrive in leadership positions, possess strong business acumen, and can balance operational oversight with customer engagement. The Branch Business Manager serves as both a leader and a strategist, ensuring the branch contributes meaningfully to overall organizational success.
Why Join Us?
- Growth Opportunities: We believe in nurturing talent and providing opportunities for continuous career advancement.
- Dynamic Work Environment: Join a team that values collaboration, innovation, and adaptability.
- Impactful Work: Play a role in shaping the financial well-being of individuals and communities.
- Supportive Culture: Be part of a workplace that prioritizes employee development, well-being, and inclusivity.
How to Apply
We are excited to welcome passionate and qualified candidates to apply for these roles. If you are ready to unlock your potential and make a difference in the retail banking sector, take the next step today.
