USIU-Africa Hiring Senior Office Administrator

Senior Office Administrator – One Year Fixed Term Contract

United States International University-Africa, is a Higher Learning Institution based in Nairobi, Kenya and is the most diverse university in East and Central Africa with about 7,000 students from over 60 nations, and a global network of more than 25,000 alumni. USIU-Africa is the only university in Sub-Saharan Africa whose degree programs are accredited by both the Kenya Government through the Commission for University Education (CUE), and by the American Government through the WASC Senior Colleges and Universities Commission (WSCUC).

In line with our commitment to providing quality, affordable education through world-class service delivery platforms, USIU-Africa is seeking to recruit a suitable and qualified candidate for the following position:

Senior Office Administrator – One year Fixed Term Contract

Job Summary:

To provide comprehensive, proactive and confidential executive support services to the Vice-Chancellor with a particular focus on effective management of the calendar, travel, internal and external communication.

Key Responsibilities

I. Management of Vice Chancellor’s calendar

1. In consultation with the VC, the role is responsible for organizing and managing bookings on the VC’s calendar.
2. Liaise with other departments on information about meetings requiring VCs participation.

II. Travel and Events Management

1. Coordinate travel arrangements, flight bookings, hotel accommodations, visas, ground transportation, and other travel logistics for the VC, BoT and University Council members as well as other guests as advised.
2. Liaise with event organizers to coordinate event logistics for the VC including travel arrangements, communications, and pre-meeting materials.
3. Prepare, reconcile and submit VC expense reports.

III. Relationship Management and Communication

1. Serve as the point person for external institutions, individuals and internal stakeholders who need to contact the VC.
2. Monitor and track documents, projects and tasks, ensuring attention to time-sensitive issues and longer-term initiatives, and providing background information when needed.
3. Provide relevant documents for meetings and travel when needed.
4. File properly and keep up-to-date records of all documents and correspondence of the Vice Chancellor Office.
5. Regular checking of Incoming and outgoing emails on the VC email account, apprising the VC of urgent requests and following up to ensure closure of outstanding matters within set timelines.
6. Draft, review and send communication on behalf of the VC as directed.
7. Maintain confidential and sensitive information.

Qualifications /Educational/Professional/experience/Personal Attributes

• Bachelor’s Degree required; background or interest in social science or business administration/management preferred.
• At least 3 years of professional experience providing high-level administrative support in fast paced office setting, or educational equivalent.
• Experience in handling confidential and sensitive information.
• Experience with coordinating international travel and complex logistics.
• Ability to work independently and take initiative; must be a quick learner, able to multi-task and easily adapt to changing circumstances.
• Advanced organizational skills and capacity to handle multiple assignments and meet deadlines with attention to detail and quality.
• Ability to effectively work on a team in a complex, fast paced environment.
• Proficiency in Microsoft Office and Google Suite.
• Exceptional interpersonal skills including ability to interact professionally with culturally diverse staff, partners, and clients.
• Sense of humor, patience, a positive attitude, flexibility, and a passion for social justice required.

If you have the requisite qualifications and experience and desire to work as a team member in a modern, progressive, international, and multicultural institution where you can make a difference, please apply indicating in the subject line: ‘Senior Office Administrator – One year Fixed Term Contract ’. Interested applicants must provide a cover letter and a current CV, certified copies of educational certificates and transcripts, and addresses of three referees, telephone and e-mail contacts by 5.00pm, Wednesday, October 15, 2025 to:

Director, Human Resource,
United States International University – Africa,
P. O. Box 14634-00800, Nairobi, Kenya
Email: [email protected]

Disclaimer: Only shortlisted candidates will be contacted.

USIU-Africa is an equal opportunity employer