Explore Exciting Career Opportunities at SBM Bank Kenya
Join SBM Bank Kenya, a dynamic and progressive financial institution committed to driving innovation, service excellence, and financial inclusion. As part of the SBM Group — a leading banking and financial services provider with a strong presence in Africa and Asia — SBM Bank Kenya is dedicated to empowering individuals and businesses through customized financial solutions, advanced technology, and a customer-centric approach.
We are currently inviting qualified, experienced, and passionate professionals to apply for the following open-ended positions based at our Head Office in Nairobi. Each role offers an opportunity to make a tangible impact within an organization that values professionalism, integrity, and innovation.
1. Assistant Manager, Custodial Services
Department: Central Operations
Location: Head Office
Contract Terms: Open-Ended
Expiry Date: 15 October 2025
Job Description:
The Assistant Manager, Custodial Services, will oversee the management and safekeeping of clients’ assets, ensuring compliance with relevant regulations and internal controls. The role involves maintaining accurate custody records, reconciling client accounts, and coordinating settlements for securities and other financial instruments.
Key Responsibilities:
- Manage custody operations, ensuring accuracy and timely execution of transactions.
- Maintain detailed client asset records and ensure proper reconciliation.
- Liaise with clients, regulators, and external parties on custody-related matters.
- Implement control measures to mitigate risks in asset management.
- Support system enhancements to improve custody processes and reporting.
2. Head of Information Security
Department: Operations
Location: Head Office
Contract Terms: Open-Ended
Expiry Date: 15 October 2025
Job Description:
The Head of Information Security will lead the bank’s cybersecurity strategy, ensuring the protection of information systems and data assets from internal and external threats. The role entails developing policies, managing risk assessments, and implementing robust security controls across all digital platforms.
Key Responsibilities:
- Develop and enforce the bank’s information security policies and frameworks.
- Oversee cybersecurity risk assessments and incident response procedures.
- Manage implementation of tools and technologies for network and data protection.
- Collaborate with IT and business units to ensure compliance with security standards.
- Provide training and awareness on data protection and cyber resilience.
- Report on key information security metrics and risk exposures to senior management.
3. Assistant Manager, Information Systems Audit
Department: Internal Audit
Location: Head Office
Contract Terms: Open-Ended
Expiry Date: 15 October 2025
Job Description:
The Assistant Manager, Information Systems Audit, will be responsible for assessing and auditing IT systems and controls within the bank. The position ensures that technology frameworks support business objectives while adhering to governance, risk, and compliance standards.
Key Responsibilities:
- Conduct audits of IT systems, applications, and infrastructure.
- Identify control weaknesses and recommend practical mitigation measures.
- Evaluate the effectiveness of cybersecurity and data protection frameworks.
- Review system implementations to ensure compliance with IT policies.
- Collaborate with IT and risk teams to improve operational controls.
- Prepare detailed audit reports for management and the Board Audit Committee.
4. Officer, Credit Collections
Department: Debt Recovery & Special Assets
Location: Head Office
Contract Terms: Open-Ended
Expiry Date: 15 October 2025
Job Description:
The Officer, Credit Collections, will manage delinquent loan accounts to ensure efficient recovery and minimize credit losses. The role involves negotiating repayment arrangements, following up with customers, and supporting the execution of recovery strategies.
Key Responsibilities:
- Monitor and manage assigned non-performing accounts to ensure prompt recovery.
- Initiate contact with clients to agree on payment plans and settlements.
- Maintain accurate and updated records of collection activities.
- Collaborate with legal and recovery teams on enforcement actions.
- Prepare regular reports on recovery performance and account status.
- Support process improvements to enhance collection efficiency.
5. Officer, Retail Recoveries
Department: Debt Recovery & Special Assets
Location: Head Office
Contract Terms: Open-Ended
Expiry Date: 15 October 2025
Job Description:
The Officer, Retail Recoveries, will focus on recovering overdue retail loan accounts while maintaining positive customer relationships. The position requires effective follow-up, negotiation, and portfolio monitoring to ensure performance targets are achieved.
Key Responsibilities:
- Manage recovery activities for retail loan accounts.
- Engage customers to negotiate and restructure repayment terms.
- Track and report on recoveries achieved against targets.
- Ensure compliance with legal and regulatory requirements in recovery processes.
- Maintain accurate and up-to-date documentation for each case.
- Support the implementation of digital tools to enhance recovery tracking.
6. Manager – Trade, Payments & Treasury Operations
Department: Central Operations
Location: Head Office
Contract Terms: Open-Ended
Expiry Date: 15 October 2025
Job Description:
The Manager, Trade, Payments & Treasury Operations, will oversee operational efficiency in trade finance, payment processing, and treasury activities. The role involves ensuring compliance, accuracy, and timely execution of financial transactions while supporting business growth.
Key Responsibilities:
- Manage day-to-day operations in trade finance, payments, and treasury functions.
- Oversee end-to-end processing of letters of credit, guarantees, and remittances.
- Ensure compliance with regulatory standards and internal risk controls.
- Lead a team to deliver high-quality, error-free transaction services.
- Coordinate with relationship managers and treasury dealers to support business needs.
- Develop process improvements to enhance turnaround time and customer experience.
Why Join SBM Bank Kenya?
At SBM Bank, we believe in growth, innovation, and excellence. Our teams thrive in a culture that values collaboration, integrity, and customer focus. By joining us, you’ll have the opportunity to work with industry leaders, access continuous learning opportunities, and contribute to impactful financial solutions that transform communities and businesses across Kenya.
We offer competitive remuneration, a dynamic work environment, and career development opportunities that empower our employees to excel.
