HF Group continues to expand its presence in Kenya’s financial and real estate sectors, providing innovative products and services that meet the evolving needs of its clients. The Group, known for its commitment to customer satisfaction and operational excellence, invites qualified and motivated professionals to apply for a range of exciting career opportunities.
The available positions span across the real estate, bancassurance, procurement, and retail departments. Each role offers a unique opportunity to contribute to the Group’s strategic objectives and drive growth across its subsidiaries, including HFDI and HFBI.
Below are detailed descriptions of the open positions.
Property Advisor – HFDI
The Property Advisor will be responsible for sourcing and closing sales leads to grow the business and achieve the expected sales targets of the HFDI project. This position plays a critical role in advancing the company’s goals in the real estate sector, encompassing both residential and commercial properties.
Key Responsibilities:
- Identify, source, and pursue sales leads to drive property sales and meet defined sales targets.
- Manage the entire sales process from lead generation to closing, ensuring clients receive excellent service at every stage.
- Develop and maintain a robust client base through relationship management and continuous engagement.
- Prepare and present daily, weekly, and monthly sales reports for review by the Team Sales Leader.
- Collaborate with marketing and operations teams to align sales initiatives with overall project goals.
- Conduct site visits and property tours with potential clients to provide accurate information and facilitate decision-making.
- Stay informed of current real estate market trends, competitor activities, and emerging opportunities.
- Represent HFDI professionally in all client interactions and promotional events.
The Property Advisor will be expected to demonstrate initiative, professionalism, and a strong drive to achieve and exceed sales targets.
Direct Sales Representative – Bancassurance (HFBI)
The Direct Sales Representative – Bancassurance will be responsible for offering complete and appropriate insurance solutions to customers. The goal is to enhance customer acquisition, drive top-line revenue growth, and contribute to the profitability of HFBI.
Key Responsibilities:
- Identify customer insurance needs and offer suitable products that meet their financial goals and protection requirements.
- Actively seek new sales opportunities through client referrals, cold calling, and other lead generation strategies.
- Build and maintain long-term relationships with clients to ensure customer retention and satisfaction.
- Educate customers on available insurance products, benefits, and terms to support informed decision-making.
- Prepare accurate insurance proposals and ensure all customer documentation is complete and compliant.
- Meet and exceed assigned sales targets, contributing to the overall business objectives of HFBI.
- Provide after-sales support to clients by resolving issues, handling policy renewals, and offering guidance on claims processes.
- Work closely with branch teams and other departments to ensure seamless service delivery and efficient cross-selling of products.
This position requires a high level of customer engagement and a proactive approach to achieving business growth through tailored insurance solutions.
Procurement Officer – Procurement Department
The Procurement Officer will play a central role in executing procurement best practices and ensuring the efficient and compliant acquisition of goods and services. The role focuses on vendor onboarding, prequalification, selection, supplier performance management, and contract administration.
Key Responsibilities:
- Execute end-to-end procurement processes in compliance with company policies and procurement standards.
- Lead vendor onboarding and prequalification to ensure alignment with HF Group’s requirements and ethical standards.
- Conduct market analysis and supplier evaluations to identify cost-effective sourcing opportunities.
- Oversee supplier performance management and address issues related to delivery, quality, and compliance.
- Negotiate contracts and agreements to secure the best value for money while mitigating potential risks.
- Ensure procurement transactions are accurately documented and aligned with the Group’s audit and compliance frameworks.
- Collaborate with internal departments to understand procurement needs and provide timely solutions.
- Manage the procure-to-pay (P2P) process efficiently, ensuring prompt payment and supplier satisfaction.
- Promote transparency, accountability, and ethical conduct across all procurement activities.
The Procurement Officer will be instrumental in maintaining operational efficiency and supporting the strategic sourcing objectives of the organization.
Procurement Officer – ICT (Procurement Department)
The Procurement Officer – ICT will coordinate and manage end-to-end procurement operations, focusing on ICT-related goods and services across the Bank and its subsidiaries. The position ensures that procurement activities align with the company’s strategic priorities and comply with both internal policies and industry regulations.
Key Responsibilities:
- Lead ICT procurement operations, including sourcing, negotiation, contracting, and supplier relationship management.
- Support the acquisition of hardware, software, licenses, and technology services critical to business operations.
- Develop and implement strategic sourcing strategies that drive cost optimization and value creation.
- Maintain strong relationships with technology vendors, ensuring timely delivery of quality products and services.
- Ensure compliance with procurement regulations, company policies, and ICT security standards.
- Manage the contract lifecycle, from negotiation to renewal or termination, to maximize benefits for the company.
- Conduct supplier risk assessments and maintain a database of approved ICT vendors.
- Work closely with IT and Finance teams to align procurement initiatives with organizational objectives and budgets.
- Drive innovation in the procurement process by leveraging emerging technologies and data-driven decision-making.
- Monitor and report on ICT procurement performance metrics, highlighting opportunities for improvement.
This role demands a blend of procurement expertise, technical knowledge, and strategic thinking to ensure cost efficiency and operational effectiveness in technology sourcing.
Retail Credit Quality Assurance Officer – Retail Department
The Retail Credit Quality Assurance Officer will be responsible for supporting the retail business through the verification and quality control of loan applications. The role aims to ensure that all applications processed from branches meet the required standards and are free from fraudulent or suspicious elements.
Key Responsibilities:
- Perform call-back verifications for all loan applications to confirm authenticity and completeness of customer information.
- Conduct quality control reviews of personal banking loan applications before approval.
- Identify and flag suspicious or potentially fraudulent applications, escalating issues to relevant departments for investigation.
- Ensure timely and accurate processing of applications while maintaining high levels of efficiency and control.
- Recommend and implement corrective measures to mitigate risks associated with fraud and application errors.
- Develop and maintain quality assurance checklists, monitoring tools, and reporting templates for credit applications.
- Provide advisory support to branches and credit teams on best practices for application processing and fraud prevention.
- Liaise with internal auditors and compliance teams to ensure adherence to regulatory requirements and internal controls.
- Prepare regular reports on credit quality trends, findings, and risk indicators for management review.
- Contribute to continuous improvement efforts in loan origination and verification processes.
The position requires attention to detail, a strong understanding of credit processes, and the ability to identify and mitigate operational risks in retail lending.
How to Apply
Interested candidates who meet the requirements for any of the above positions are encouraged to submit their applications as per the outlined process. Applications should include an updated CV and a cover letter clearly indicating the position applied for.
