Premier Hospital, located in Nyali, Mombasa, is a specialized private healthcare institution committed to offering high-quality emergency, outpatient, and inpatient medical care. Established with a strong focus on patient-centered service delivery, the hospital strives to provide holistic healthcare solutions that promote the overall well-being of its patients. Guided by the core values of Compassion, Care, and Competence, Premier Hospital integrates clinical excellence with personalized attention to ensure every patient receives optimal care and a positive experience.
As part of its continued commitment to delivering exceptional healthcare services, Premier Hospital invites applications from qualified and dedicated professionals to fill the following positions: OPD / A&E Nurse In-Charge, Human Resource Officer, and Healthcare Assistant. Each of these roles plays a crucial part in supporting the hospital’s mission of offering quality, accessible, and efficient healthcare.
OPD / A&E NURSE IN-CHARGE
Reports to: Chief Nursing Officer
Job Purpose
The OPD and A&E Nurse In-Charge will oversee the overall coordination, supervision, and delivery of high-quality nursing care within the Outpatient and Accident & Emergency departments. This position ensures that care standards meet both internal and national healthcare regulations while promoting an efficient, compassionate, and safe patient environment. The role also entails managing staff performance, resource allocation, and clinical quality while fostering teamwork and continuous improvement.
Main Duties and Responsibilities
Leadership and Operational Management
- Provide daily supervision, guidance, and mentorship to nursing and support staff within the departments.
- Ensure optimal staffing levels, prepare fair duty rosters, and maintain balanced workload distribution.
- Promote discipline, professional accountability, and effective teamwork across all shifts.
- Maintain efficient patient flow from triage to discharge while minimizing waiting times.
Clinical and Service Excellence
- Supervise and ensure delivery of high-quality clinical care that aligns with established protocols and emergency care standards.
- Guarantee adherence to infection prevention and control (IPC) practices, patient safety procedures, and hospital policies.
- Oversee operations within the Minor Theatre, ensuring readiness, proper scheduling, and resource optimization.
- Collaborate with consultants and other medical professionals to ensure continuity of care and adherence to treatment plans.
Departmental Growth and Revenue Optimization
- Support initiatives to increase patient visits, enhance service utilization, and improve departmental efficiency.
- Contribute to the development of cost-saving strategies and workflow optimization to strengthen financial performance.
- Promote and expand revenue-generating services such as Minor Theatre procedures and wellness packages.
- Work in coordination with the Finance, Business Development, and Clinical teams to identify and implement innovative process improvements.
Collaboration and Stakeholder Engagement
- Foster productive relationships with clinicians, consultants, and allied health professionals to enhance patient care.
- Promote open communication between nursing, clinical, and administrative departments for coordinated service delivery.
- Participate in interdisciplinary meetings to align departmental goals with the hospital’s strategic objectives.
Quality Assurance and Compliance
- Ensure compliance with Nursing Council of Kenya (NCK) standards and hospital quality management systems.
- Participate in clinical audits, patient safety assessments, and accreditation processes.
- Track, analyze, and report performance metrics and clinical outcomes for quality improvement.
Staff Development and Performance Management
- Conduct regular staff evaluations and identify areas requiring professional growth or training.
- Facilitate continuous professional development (CPD) and clinical mentorship programs.
- Promote a culture of innovation, accountability, and continuous learning among nursing staff.
Patient Experience and Customer Service
- Champion a patient-first approach that ensures compassionate, respectful, and timely care delivery.
- Respond promptly to patient concerns and feedback to enhance satisfaction and trust in hospital services.
Reporting and Administration
- Maintain accurate departmental reports, including staffing updates, performance reviews, and clinical incident summaries.
- Submit comprehensive monthly reports on departmental operations, performance, and compliance indicators to the Chief Nursing Officer.
Minimum Requirements / Qualifications
- Bachelor’s degree in Nursing from a recognized institution.
- Valid Nursing Council of Kenya (NCK) license.
- Minimum of five years’ nursing experience, with at least two years in a supervisory role within OPD or A&E.
- Certification in Basic Life Support (BLS) and Advanced Cardiac Life Support (ACLS).
- Certification in Advanced Trauma Life Support (ATLS) will be an added advantage.
Key Job Requirements
- Excellent customer service and communication skills.
- Strong leadership and organizational abilities.
- In-depth knowledge of emergency care protocols and triage systems.
- Familiarity with international patient safety goals and infection control standards.
- Demonstrated ability to manage staff and operations in a high-pressure environment.
Interested candidates meeting the above criteria should send their applications, including a cover letter, CV, and references, quoting the job title (OPD/A&E Nurse In-Charge) to [email protected]. Applications should reach the hospital no later than 5:00 p.m. on 23rd October 2025. Only online applications will be accepted, and due to the high volume of submissions, only shortlisted candidates will be contacted.
HUMAN RESOURCE OFFICER
Reports to: Human Resource Manager
Job Purpose
The Human Resource Officer is responsible for assisting in the day-to-day management and coordination of the Human Resource Department. This includes implementing HR policies, ensuring adherence to labor regulations, supporting employee relations, managing recruitment processes, and maintaining efficient HR documentation and systems. The role promotes effective people management aligned with the hospital’s goals and culture.
Main Duties and Responsibilities
- Support the formulation and implementation of HR policies, ensuring compliance with relevant labor laws and hospital standards.
- Provide guidance to line managers on HR policy interpretation and employee relations management.
- Participate in the recruitment process by preparing job adverts, conducting long-listing and short-listing of candidates, and ensuring gender balance and diversity in hiring.
- Facilitate employee onboarding through structured orientation and training programs.
- Process payroll changes and maintain accurate employee compensation records in a timely manner.
- Verify and compile locum staff information submitted by department heads for processing.
- Ensure proper leave management in line with the hospital’s policies.
- Support performance management and disciplinary procedures as guided by the HR Manager.
- Maintain up-to-date and confidential employee records and documentation.
- Participate in employee engagement initiatives and HR audits to ensure continuous improvement of staff welfare.
Minimum Requirements / Qualifications
- Bachelor’s degree in Human Resource Management or a Higher Diploma in Human Resource Management.
- Registration with the Institute of Human Resource Management (IHRM).
- Minimum of three years’ experience in HR, preferably in a healthcare environment.
Personal Characteristics and Behaviours
- Strong work ethic and goal-oriented attitude.
- Excellent organizational and multitasking abilities.
- High level of confidentiality and professionalism.
- Proficient computer skills and knowledge of HR systems.
- Strong verbal and written communication abilities.
- Good interpersonal and customer service skills.
Applicants meeting the above criteria should send their cover letter and CV, quoting the job title (Human Resource Officer), to [email protected]. The application deadline is 5:00 p.m. on 17th October 2025. Only online applications will be accepted, and only shortlisted candidates will be contacted for interviews.
HEALTHCARE ASSISTANT
Reports to: Unit Manager
Job Purpose
The Healthcare Assistant will provide essential support to the nursing team by assisting in basic patient care activities. The role ensures that patients receive compassionate assistance in a clean, safe, and supportive environment, contributing to the smooth operation of healthcare delivery.
Main Duties and Responsibilities
- Assist nurses with patient care activities, including bed making, feeding, and bed baths for stable patients.
- Maintain cleanliness and hygiene in patient areas, ensuring a safe environment within the unit.
- Escort patients during discharge processes within and outside the hospital.
- Handle cleaning and decontamination of linens, instruments, and equipment used during medical procedures.
- Prepare admission items and assist in setting up for patient admissions.
- Provide porter services as needed to support patient movement.
- Deliver a positive and supportive experience to patients and families by demonstrating courtesy and care.
- Perform any other tasks assigned by the supervisor within the patient attendant’s scope of practice.
Minimum Requirements / Qualifications
- Certificate in Health Care Assistant or Patient Attendant Course.
- Valid Basic Life Support (BLS) certification.
- At least two years of experience in a busy hospital environment.
Key Job Requirements
- Excellent customer service and interpersonal skills.
- Ability to work efficiently under minimal supervision.
- Dependable and committed to teamwork.
Interested candidates should send their applications, including a cover letter, CV, and references, quoting the job title (Healthcare Assistant), to [email protected]. The deadline for submission is 5:00 p.m. on 17th October 2025. Only online applications will be considered, and only shortlisted applicants will be contacted.
Closing Note
Premier Hospital remains committed to upholding the highest standards of healthcare delivery while fostering a supportive and professional working environment. These opportunities present an avenue for qualified professionals to contribute meaningfully to the hospital’s mission of delivering compassionate and competent care to the community.
Applicants are encouraged to submit their applications within the stipulated deadlines and ensure all required documents are included in their submissions.
