Lets Write Africa’s Story Together!
Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this.
Job Description
JOB SUMMARY
The Security Manager is responsible for keeping facilities and people safe and secure. The Job holder oversees and ensures security procedures, monitor and respond to incidents, secure entrances, and conduct security checks. In addition, they are often responsible for assessing risks and providing solutions to mitigate them.
KEY TASKS AND RESPONSIBILITIES
- Crime Prevention and Investigation
- Responsible for maintaining a secure environment through ensuring the security of the physical bank.
- Act as liaison between Bank and any governmental agencies such as police, fire and any safety regulatory bodies.
- Establish and maintain procedures to reduce any internal theft/losses as well as evaluate existing security procedures periodically and give appropriate recommendations to Security manager.
- Establish and maintain policy for spot checks of employees carrying parcels when departing Bank property to ensure only employee personal property is leaving.
- Establish and maintain systems/procedures to ensure that both regular and irregular patrols of entire complex are completed to maximum potential.
- Ensure that all reports are completed properly and in a timely manner so as to ensure that all matters are duly communicated and all necessary actions are commenced as soon as required.
- Coordinate investigation of all act of crime, or any losses incurred against by customers, staff, and Bank company in order to determine those responsible and proceed with any necessary prosecution/recover of losses.
- Control access to critical areas where the need for access arises outside of normal operating hours for that area.
- Contribute to ensuring all staff adhere to all Bank policies/procedures.
- Ensure that all required checks, tests, and inspections are completed in a timely manner where required in order to ensure compliance with all code and regulation requirements and ensure that all records are properly maintained as required.
- Ensure that all staff are properly trained in emergency procedures and maintain an ongoing training/retraining program in order to ensure that all staff are familiar with procedures at all times.
- Conduct regular and irregular inspections of the Bank property in order to ensure that the safety of the customers, staff, and Bank physical premises are not being compromised by potentially dangerous situations.
- Through regular reviews, ensure that programs/procedures are in place in order to address most expected circumstances in the event of an emergency situation.
- Upon being advised, initiate/lead appropriate loss recovery actions necessary to protect the Bank from further additional losses and/or coordinate implementation of emergency plan.
- In cooperation with insurance adjusters and insurance company, implement actions necessary to minimize any potential claims.
- Act as Certified Representative in all health & safety matters requiring such representation by Bank management.
- Act as chairperson for Bank safety committee requiring regularly scheduled meetings of no less than as required by legislation to address matters concerning Bank staff workplace safety. Maintain and lead the purpose/goal of the committee to reduce the frequency of on-the-job staff injuries to a level that is within company acceptable standards.
- Through implementation of policies and procedures, ensure that the Bank maintains full compliance with all legislative acts including occupational health and Safety Act regulations. To include training/retraining of matters where necessary for all departments.
- Maintain a high level of general concern for workplace safety, amongst all Bank staff through implementation of various policies and procedures.
- Ensure all security staff are properly trained in emergency procedures at all times.
- Maintain responsibility for payroll and scheduling of department staff. Ensure that all necessary time sheets and documents are completed.
- Review daily activities of security officers on all shifts.
- Complete regular staff appraisals for each staff member and conduct corrective interviews with staff where necessary.
- Maintain control of Lost and Found valuables. Ensure that all items are properly returned to guests upon enquiries and verifications being made.
- Establish and maintain effective means of communication and working rapport with staff/management of other departments.
- Train and supervise security personnel within branches as appropriate.
- Incident reporting
- Embed a process for loss/risk incident reporting by branches/units (to ensure no surprises)
- Daily review of various branch CCTV and take necessary action to mitigate risk
ANTI-MONEY LAUNDERING (AML) EXPECTATION
The incumbent will be responsible for ensuring adherence to, implementation of, and adoption of Compliance, Anti-Money Laundering (AML), and Sanctions-related policies, procedures, and process requirements within Old Mutual and its subsidiaries. This includes execution of customer due diligence processes, ensuring compliance with Know-Your-Customer (KYC) standards, conducting ongoing and enhanced due diligence, and maintaining data quality. Additionally, the role involves identifying and monitoring potential AML, Sanctions, or Compliance breaches and unusual activities, and escalating these concerns to the Risk and Compliance Office for further action.
QUALIFICATIONS & EXPERIENCE
- Degree in Security Studies.
- Over 6 years’ experience in Security management.
SKILLS, KNOWLEDGE & COMPETENCIES
- Strong written and verbal communication skills
- Good judgment and problem-solving ability
- Excellent attention to detail
- Diversity awareness, understanding and respect for cultural differences
- Strong interpersonal skills
- Strategic thinking
- Possess high levels of integrity.
- Advanced computer skills in MS Office
Performs routine administrative duties such as drafting correspondences, scheduling appointments, organising and maintaining data, as well as assisting internal and external stakeholders
Responsibilities
Administration
Produce, update, and provide best practice support on complex Microsoft documents, databases, and other departmental systems, advising colleagues as needed and using expertise to help improve processes.
Correspondence
Prepare tailored letters, emails, and more complex reports and agendas and minutes of meetings for approval by a board-level executive.
Data Collection and Analysis
Collate and analyze data using preset tools, methods, and formats. Involves working independently.
Insights and Reporting
Contribute to the preparation of various data and analytics reports.
Document Preparation
Organize and prepare complex documents using a variety of applications for technology devices, such as standard office software. Also responsible for gathering and summarizing data for special reports.
Business Meetings/Events Arrangement
Arrange venues, equipment, catering, accommodations, and travel for participants arriving from various locations to ensure the smooth running of medium-scale events.
Work Scheduling and Allocation
Assign short-term work schedules to a team of subordinates in order to achieve expectations while following established timelines.
Operational Compliance
Identify, within the team, instances of noncompliance with the organization’s policies and procedures and/or relevant regulatory codes and codes of conduct, reporting these instances and escalating issues as appropriate.
Procurement
Achieve specific procurement goals or provide support to others while following established procurement systems and protocols.
Budgeting
Track budgets and report variances to more senior colleagues.
Personal Capability Building
Develop own capabilities by participating in assessment and development planning activities as well as formal and informal training and coaching; gain or maintain external professional accreditation, where relevant, to improve performance and fulfill personal potential. Maintain an understanding of relevant technology, external regulation, and industry best practices through ongoing education, attending conferences, and reading specialist media.
