Kenya
Job Description
Reporting to the Regional Business Lead, the position holder will oversee the daily sales operations of sales representatives that are assigned to a particular geographical area. Develop effective sales strategies and ensure that sales targets for the assigned Territory are met.
Responsibilities
Job Responsibilities
Health and Safety
- Uphold the company code of conduct, policies and procedures, ensuring integrity and accountability in every aspect of your work.
- All employees have a responsibility to adhere to safety, health, and wellbeing policies, guidelines and procedures in all actions and decisions.
Territory Management
- Tactical execution to fortress the core which includes Core Revenue; Subscriber base, LTE 4G devices, Fixed and Data RGE.
- Drive customer experience to include NPS, Demand Reduction and alternative channel experience.
- Analyze sales data, review market trends, opportunities, and risks, and devise sales strategies within assigned Territory.
- Create and execute the Commercial plan to deliver the planned commercial activities for the Territory and ensure that set targets are achieved and surpassed in the allocated Territory.
- Implement short-term and long-term plans for the growth of the Territory to increase market share.
- Support a strong channel engagement and campaign plan along with executing the Front-Line Marketing for effective business success.
Partner Management
- Develops and maintains business relationships with Distributors and Retailers to increase sales.
- Leverage on partnerships at Territory level to expand the distribution infrastructure.
People Management
- Provide full support to the Retail Centre Manager, Trade Representative within the allocated Territory.
- Coaches the team for performance to ensure delivery of set performance targets.
- Ensure that the team delivers business expectations and that the team is fully motivated, engaged and energized.
Qualifications
Qualifications:
- Bachelors degree in Business Administration or related field.
- Minimum 6+ years management experience in operational excellence, distributor/customer management and customer service.
- Commercially savvy with detailed understanding of the products the company is selling.
- Demonstrate competence in at least 2 commercial technical functions.
- Astute leadership skills; leading others and peers with ability to work in a matrix environment.
- Strong relationship building, partner management and stakeholder engagement skills.
- Ability to be resourceful as well as strong at probing and translating information into insights.
- Strong business acumen with strong strategic and analytical mindset.
- Sound understanding of the sales environment and strong attention to detail as well as organization skills.
- Knowledge on financial projections, profit story and financial performance visa vis targets.
- Excellent team player.
- Must be willing to work anywhere in the country.
- Valid (BCE) driving license with no recent driving violations.
How to Apply. If you feel that you are up to the challenge and possess the necessary qualification and experience, kindly proceed to create/ update your candidate profile on the recruitment portal and then Click on the apply button. Remember to attach your resume.
About Us
We are the leading telecommunication company in East Africa. Our purpose is to transform lives by connecting people to people, people to opportunities and people to information. We keep over 42 million customers connected and play a critical role in the society, supporting over one million jobs both directly and indirectly while our total economic value was estimated at KES 362 Billion ($ 3.2 billion) for the 12 months through March 2021.
We are listed on the Nairobi Securities Exchange (NSE) and with annual revenues of close to KES 298 Billion ($2.5 billion) as at March 2022. We were founded in 1997 as a fully owned subsidiary of Telkom Kenya before a 40 percent acquisition by Vodafone Group PLC in May 2000, and a public offering of 25 percent shares through the NSE in 2008. Under the management of Vodafone Group PLC, we welcomed Michael Joseph, as our first CEO, a few months later in July of 2000. He led the company’s growth to accommodate 16.71 million subscribers from the previous 20,000, largely owing to innovative products like M-PESA in 2007.
