An established and reputable financial institution is seeking to recruit highly skilled, motivated, and performance-driven professionals to join its dynamic team across various departments. The organization is committed to excellence in service delivery, innovation, and the continuous development of its people. The following positions are open for qualified and experienced individuals who are ready to make a significant impact and contribute to the institution’s long-term strategic goals.
This recruitment aims to strengthen the institution’s operational capacity, ensure effective risk management, and enhance customer experience through innovation and professionalism. Each role requires individuals who possess strong analytical abilities, leadership acumen, and a deep understanding of their respective fields. Below are the detailed job descriptions for the available positions.
Manager, Cash Management Sales
Department: Transactional Banking
Reporting To: Implementation & Client Support, Cash Management Head – GM1
The Manager, Cash Management Sales will be responsible for driving the growth and performance of the cash management portfolio through strategic client acquisition, relationship management, and product development. The incumbent will lead efforts to identify new business opportunities, optimize existing client relationships, and enhance the overall cash management offering to meet customer and institutional needs.
Key Responsibilities:
- Develop and implement cash management sales strategies that align with business objectives and revenue targets.
- Identify and pursue opportunities to expand the client base in key market segments, including corporate and institutional clients.
- Conduct client meetings and presentations to promote cash management solutions tailored to business needs.
- Collaborate with product development and implementation teams to design, customize, and deliver cash management products and services.
- Maintain close relationships with clients to ensure satisfaction and provide continuous support for all cash management services.
- Prepare regular performance reports, monitor portfolio profitability, and recommend improvements where necessary.
- Keep abreast of market trends, competitor activities, and regulatory changes affecting cash management services.
- Ensure compliance with internal policies, procedures, and regulatory standards.
Network Engineer
Department: Technology & Operations
Reporting To: Networks Senior Manager
The Network Engineer will be responsible for ensuring the reliability, security, and efficiency of the organization’s network infrastructure. The role involves planning, implementation, and maintenance of network systems that support the organization’s technology and operational requirements.
Key Responsibilities:
- Design, configure, and maintain the organization’s network infrastructure, including routers, switches, and firewalls.
- Monitor network performance and troubleshoot issues to minimize downtime and ensure consistent availability.
- Implement security measures to safeguard data integrity and protect against unauthorized access.
- Conduct regular network assessments to identify areas for optimization and scalability.
- Collaborate with IT and security teams to support new technology initiatives and upgrades.
- Maintain network documentation and ensure all configurations are updated and compliant with IT standards.
- Provide technical support to internal users and assist in resolving complex connectivity issues.
- Ensure adherence to IT governance policies and regulatory requirements related to network systems.
Legal Counsel
Department: Legal Services
Reporting To: Senior Legal Counsel
The Legal Counsel will provide legal advice and support across the institution, ensuring that all operations, transactions, and initiatives are conducted within the legal framework and in line with regulatory requirements. The role is integral in mitigating legal risks, supporting contractual processes, and promoting adherence to applicable laws and internal policies.
Key Responsibilities:
- Draft, review, and negotiate a wide range of legal documents, including contracts, agreements, and memoranda of understanding.
- Advise management and business units on legal matters, regulatory changes, and potential risks.
- Ensure compliance with laws and regulations governing the institution’s operations.
- Provide legal support in the management of disputes, litigation, and claims.
- Liaise with external counsel where specialized legal expertise is required.
- Conduct legal research and prepare advisory opinions to guide business decisions.
- Support the institution in corporate governance matters, including board-related documentation.
- Maintain a database of legal precedents, contracts, and relevant records for easy reference and compliance tracking.
Manager, Market Risk and Country Risk
Department: Enterprise Risk Management
Reporting To: Head of Financial Risk Management
The Manager, Market Risk and Country Risk will play a critical role in identifying, assessing, and managing market and country risk exposures. The incumbent will support the institution’s risk management framework by ensuring that market-related risks are effectively monitored and controlled in line with approved risk appetite and regulatory standards.
Key Responsibilities:
- Develop and maintain frameworks for measuring and managing market and country risks.
- Monitor exposure levels across trading and investment portfolios to ensure alignment with risk limits.
- Perform regular stress testing and scenario analyses to assess the impact of market movements.
- Prepare comprehensive reports on market and country risk metrics for management and regulatory review.
- Collaborate with treasury, finance, and business units to ensure risk-informed decision-making.
- Keep abreast of macroeconomic and geopolitical developments affecting market risk exposures.
- Provide recommendations on risk mitigation strategies and policy adjustments.
- Participate in the enhancement of risk systems and tools to improve data accuracy and reporting efficiency.
Assistant Manager – Marketing Planning and Analytics
Department: Marketing, Communications & Citizenship
Reporting To: Research and Insight Assistant General Manager
The Assistant Manager – Marketing Planning and Analytics will be responsible for driving data-driven marketing strategies, analyzing customer insights, and providing actionable recommendations to improve marketing performance. The role involves supporting the development of marketing plans, evaluating campaign effectiveness, and ensuring alignment with business goals.
Key Responsibilities:
- Develop and maintain marketing dashboards, reports, and analytics models to monitor campaign performance.
- Support the marketing team in strategic planning and budgeting by providing accurate data and forecasts.
- Conduct market research and competitive analysis to identify emerging trends and opportunities.
- Analyze customer behavior, segmentation, and engagement to inform targeted marketing initiatives.
- Collaborate with internal teams to evaluate brand performance and communication effectiveness.
- Provide insights and recommendations that support decision-making across marketing and product functions.
- Manage data sources and ensure the accuracy and integrity of marketing analytics systems.
- Participate in post-campaign reviews to assess ROI and identify areas for improvement.
Head, Internal Audit
Department: Internal Audit
Reporting To: Board Audit Committee and Managing Director
The Head of Internal Audit will oversee the institution’s internal audit function, ensuring the development and implementation of effective audit strategies, frameworks, and procedures. This role is key to maintaining sound governance, risk management, and internal control systems across the organization.
Key Responsibilities:
- Lead the planning and execution of risk-based internal audits covering all business areas.
- Evaluate the adequacy and effectiveness of internal controls, governance, and risk management processes.
- Prepare and present audit reports to the Board Audit Committee and senior management.
- Ensure timely follow-up and resolution of audit findings and recommendations.
- Provide independent assurance on the institution’s compliance with internal policies and regulatory requirements.
- Promote a culture of accountability and continuous improvement within business operations.
- Develop and mentor audit staff to ensure high standards of professionalism and technical competence.
- Stay updated with emerging risks, regulatory developments, and best practices in internal auditing.
Manager, Card Operations – Acquiring
Department: Digital Business
Reporting To: Card Operations Senior Manager
The Manager, Card Operations – Acquiring will manage and coordinate card acquiring operations, ensuring efficient transaction processing, compliance, and optimal service delivery. The incumbent will oversee the operational aspects of merchant acquiring and payment processing within the digital business portfolio.
Key Responsibilities:
- Supervise daily acquiring operations, including transaction processing, settlements, and reconciliations.
- Monitor service quality and ensure adherence to service level agreements with partners and merchants.
- Manage the implementation of card scheme rules and ensure compliance with all applicable standards.
- Identify process improvement opportunities to enhance operational efficiency and customer experience.
- Support product and business teams in the rollout of new digital payment initiatives.
- Liaise with internal departments and external stakeholders to resolve operational issues promptly.
- Prepare regular operational performance and exception reports for management.
- Ensure business continuity and operational risk mitigation measures are in place.
Business Manager
Department: Executive Office
Reporting To: Managing Director / Chief Executive Officer
The Business Manager will provide strategic and operational support to the Managing Director/CEO in driving organizational performance and delivering on corporate objectives. The role requires strong analytical, coordination, and execution capabilities to ensure alignment between strategic priorities and operational outcomes.
Key Responsibilities:
- Support the Managing Director in coordinating strategic initiatives, business reviews, and key projects.
- Monitor the implementation of corporate strategies and provide progress reports.
- Conduct analysis and prepare executive briefs, presentations, and reports for internal and external stakeholders.
- Facilitate communication and coordination between the executive office and business units.
- Participate in planning and performance management activities to ensure alignment with institutional goals.
- Assist in identifying opportunities for business growth, efficiency improvement, and process optimization.
- Manage special projects and ensure timely delivery of assigned initiatives.
- Maintain confidentiality and discretion in handling sensitive corporate matters.
Manager, CSME Recoveries
Department: Credit Risk Management
Reporting To: Commercial and SME Recoveries Assistant General Manager
The Manager, CSME Recoveries will oversee the recovery of delinquent accounts within the Commercial and SME portfolio. The role focuses on maximizing recoveries, minimizing credit losses, and ensuring compliance with credit policies and regulatory requirements.
Key Responsibilities:
- Manage and monitor the recovery process for non-performing Commercial and SME accounts.
- Develop and implement recovery strategies and action plans to achieve collection targets.
- Liaise with clients, legal counsel, and external agencies to facilitate recoveries.
- Conduct portfolio analysis to identify trends and recommend appropriate interventions.
- Ensure proper documentation, recordkeeping, and reporting of recovery activities.
- Support credit risk mitigation initiatives and recommend policy improvements based on recovery experience.
- Prepare periodic recovery performance reports for management.
- Ensure adherence to regulatory guidelines and ethical standards in all recovery activities.
Applications should be submitted through the official application portal.
