The organization is seeking to recruit a highly motivated and results-oriented individual to fill the position of Sales Executive. This opportunity is open to professionals with a strong background in sales and marketing, particularly within the tourism and hospitality industry. The successful candidate will play a pivotal role in promoting and marketing the organization’s facilities both locally and internationally, ensuring continuous business growth and client satisfaction.
This position offers a dynamic and engaging work environment where the individual will interact with a diverse range of clientele, including corporate entities, government institutions, and international organizations. The role requires initiative, creativity, and excellent interpersonal skills to drive business success.
Position Title: Sales Executive
Department: Sales and Marketing
Reports To: Sales and Marketing Manager
Job Purpose
The Sales Executive will be responsible for promoting and marketing the organization’s tourism and guest facilities in Kenya and abroad. The role involves identifying new business opportunities, developing strong customer relationships, and ensuring that the organization’s sales targets are achieved consistently. The successful candidate will also contribute to strategic marketing activities and provide valuable insights into market trends and customer preferences.
Key Responsibilities
- Promotion and Marketing of the Organization’s Facilities
- Develop and execute marketing strategies to promote the organization’s tourist and guest facilities to both domestic and international clients.
- Participate in marketing campaigns, exhibitions, and trade fairs to enhance brand visibility and attract new clientele.
- Collaborate with the Sales and Marketing Manager to design marketing materials and promotional content that align with the organization’s branding guidelines.
- Ensure consistent communication of the organization’s value proposition across all marketing platforms.
- Sales Management and Client Acquisition
- Take responsibility for day-to-day direct sales within assigned client groups and territories.
- Identify, engage, and secure new clients through networking, prospecting, and direct sales activities.
- Maintain and grow relationships with existing customers by providing exceptional service and support.
- Negotiate contracts and ensure all client agreements are properly executed in line with organizational policies.
- Follow up on client inquiries, quotations, and sales leads promptly to ensure conversion into confirmed bookings.
- Customer Relationship Management
- Build and maintain a strong customer database within the allocated market segment.
- Conduct regular visits to clients to maintain close relationships and understand their needs and expectations.
- Gather feedback from clients on services provided and communicate this feedback to management for continuous improvement.
- Resolve customer concerns efficiently while maintaining the organization’s reputation and service quality.
- Market Research and Business Intelligence
- Conduct market analysis to identify emerging trends, competitors, and new business opportunities.
- Provide regular reports on sales performance, client feedback, and market conditions.
- Advise management on potential business strategies to increase market share and revenue growth.
- Monitor the performance of marketing campaigns and recommend adjustments to improve outcomes.
- Collaboration and Team Support
- Work closely with other departments, including operations, finance, and reservations, to ensure seamless client service delivery.
- Provide input into the development of new products, services, or packages based on market insights.
- Support the Sales and Marketing Manager in the preparation of budgets, forecasts, and sales plans.
- Represent the organization in official events, meetings, and promotional functions as required.
- Administrative and Reporting Responsibilities
- Maintain accurate sales records, contracts, and client communications.
- Prepare weekly and monthly sales reports highlighting achievements, challenges, and planned activities.
- Ensure compliance with company policies, ethical standards, and professional conduct in all dealings.
Key Attributes and Competencies Required
- Strong communication and interpersonal skills, with the ability to establish rapport with clients from diverse backgrounds.
- Excellent organizational and time management skills to handle multiple client accounts simultaneously.
- Proactive and self-driven, with the ability to work independently and under minimal supervision.
- Sound understanding of sales techniques, marketing principles, and customer relationship management.
- Ability to analyze market data and develop actionable insights to improve performance.
- Proficiency in the use of computers and standard business software applications.
Work Environment and Expectations
The Sales Executive will operate in a fast-paced, results-oriented environment that demands flexibility and adaptability. The role involves regular local and occasional international travel to engage clients and represent the organization in marketing activities. The position requires close collaboration with internal teams to ensure that all aspects of the sales process—from client acquisition to service delivery—are managed efficiently and effectively.
Compensation and Benefits
A competitive salary will be offered to the successful candidate, commensurate with experience and qualifications. The organization provides a supportive work culture that values innovation, integrity, and professionalism.
Application Process
Qualified and interested candidates who meet the outlined requirements are invited to submit their applications. Applications should be accompanied by:
- A detailed curriculum vitae (CV)
- Copies of relevant academic and professional certificates
- Testimonials and references
All applications should be addressed to:
Human Resources & Admin. Manager
P.O. Box 45038 – 00100
Nairobi
Applications must reach the organization on or before Thursday, October 30, 2025.
Summary of the Role
The Sales Executive position represents an exciting opportunity for a professional with a passion for sales, marketing, and client relations. The role offers exposure to diverse markets and the chance to contribute meaningfully to the organization’s growth and visibility in the hospitality sector.
The successful candidate will be expected to demonstrate strong initiative, commercial awareness, and the ability to engage with clients effectively to deliver measurable results. Through close collaboration with the Sales and Marketing Manager, the Sales Executive will help position the organization as a leading provider of high-quality guest and tourism services in Kenya and beyond.
This position is ideal for individuals who thrive in a performance-driven environment and possess the ability to balance creativity with analytical thinking. It requires someone capable of identifying opportunities, building lasting client relationships, and executing strategies that lead to tangible business growth.
As the organization continues to expand its presence within the tourism and hospitality industry, this role will be instrumental in developing sustainable partnerships and ensuring consistent service excellence across all market segments. The organization values dedication, innovation, and a strong sense of accountability—qualities that will define the success of the individual chosen for this position.
In essence, the Sales Executive will serve as a vital link between the organization and its clients, promoting the brand’s image, managing relationships, and ensuring that the organization’s offerings meet and exceed client expectations. The role’s contribution extends beyond sales numbers; it influences the overall customer experience, market positioning, and long-term success of the business.
Applications must be submitted strictly through the postal address provided. Any late submissions will not be considered. Only shortlisted candidates will be contacted for further engagement.
This is a rare opportunity for an experienced professional to join a reputable organization committed to excellence in service delivery within Kenya’s vibrant tourism and hospitality sector. Interested individuals who meet the stated requirements are encouraged to apply before the deadline.
