The Social Health Authority (SHA) Hiring Office Administrator

1

OFFICE ADMINISTRATOR I | SHA/213/2025 | Application open to allTerm Permanent and Pensionable | Positions: 5 | Deadline: Nov. 18, 2025, 6 p.m.

Minimum Qualifications:

Bachelors Degree

Job Term:

Permanent and Pensionable

Position Level:

SHA 7

Number of positions:

5

Qualifications, Skills and Experience Required:

For appointment to this grade, an officer must have: – 

1. Cumulative service period of three (3) years’ work experience at the grade of Office Administrator II or in comparable position. 
2. Bachelor’s degree in any of the following disciplines:- Secretarial Studies; Business and Office Management or equivalent qualification from a recognized institution; 

OR 

Bachelor’s degree in Social Sciences plus Diploma in Secretarial Studies from a recognized institution; 

3. Certificate in Secretarial Management Course lasting not less than three (3) weeks from a recognized institution; 
4. Proficiency in computer applications; and 
5. Shown merit and ability as reflected in work performance and results.

Responsibilities:

You will manage e-office operations, handle telephone calls and appointments, maintain the office diary, ensure security of records, and manage office protocol and etiquette.

Key Responsibilities:

1. Taking oral dictation; 
2. Managing e-office; 
3. Word and data processing; 
4. Operating office equipment; 
5. Attending to visitors/clients; 
6. Taking minutes and transcribe into official internal letterheads and templates; 
7. Handling telephone calls and appointments; 
8. Maintaining office diary and travel itineraries; 
9. Ensuring security of office records, equipment and documents including classified materials; 
10. Coordinating schedules of meetings and appointments; 
11. Preparing responses to simple routine correspondence; 
12. Establishing monitoring procedures for record keeping of correspondence and file movements; 
13. Maintaining an up-to-date filing system in the office; 
14. Ensuring security, integrity, and confidentiality of data; 
15. Managing office protocol and etiquette; 
16. Managing petty cash; 
17. Identifying and compiling areas of risk in the department; 
18. Developing and implementing business continuity plans for the department; 
19. Implementing Business Process Re-engineering (BPR) in the department; 
20. Facilitating stakeholder engagement and fostering a corporate culture that promotes ethical practices and good corporate citizenship; and 
21. Developing and implementing the department’s strategic plans, budgets and performance contract.

Click here to Apply

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