The Social Health Authority (SHA) Hiring Office Administrator II

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OFFICE ADMINISTRATOR II | SHA/236/2025 | Application open to allTerm Permanent and Pensionable | Positions: 54 | Deadline: Nov. 18, 2025, 6 p.m.

Minimum Qualifications:

Bachelors Degree

Job Term:

Permanent and Pensionable

Position Level:

SHA 8

Number of positions:

54

Qualifications, Skills and Experience Required:

For appointment to this grade, a candidate must have: – 

1. Bachelor’s degree in any of the following disciplines:- Secretarial Studies; Business and Office Management or equivalent qualification from a recognized institution; 

OR 

2. Bachelor’s degree in Social Sciences plus Diploma in Secretarial Studies from a recognized institution; and 
3. Proficiency in computer applications; 

Responsibilities:

This is the entry and training grade for this cadre. An officer at this level will work under the guidance of a senior officer. 

Key Responsibilities:

1. Taking oral dictation; 
2. Using e-office to research and process data; 
3. Operating office equipment; 
4. Attending to visitors and client; 
5. Handling telephone calls; 
6. Handling customer inquiries and complaints; 
7. Coordinating travel arrangements; 
8. Ensuring security of office records, equipment and documents, including classified materials; 
9. Ensuring security, integrity and confidentiality of data; 
10. Updating an up-to-date filing system in the office; 
11. Drafting responses to routine correspondence; 
12. Managing office protocol and etiquette; 
13. Identifying areas of risk in the department; 
14. Implementing the department’s charter; 
15. Promoting Business Process Re-engineering (BPR); 
16. Implementing the business continuity plan for the department; and 
17. Fostering a corporate culture that promotes ethical practices and good corporate citizenship. 

Click here to Apply

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