The organization is inviting applications from qualified and motivated individuals to fill several key roles within its Information Technology and Business Projects departments. These opportunities present a chance for experienced professionals to contribute to strategic projects that shape the organization’s technology landscape and operational efficiency. The advertised positions include supervisory and managerial roles that require individuals with strong technical expertise, leadership skills, and a commitment to achieving organizational goals through innovation and effective management practices.
Supervisor, Business Application Support
Reference: S/B/10/25
Closing Date: November 17, 2025
The Supervisor, Business Application Support will be responsible for managing the day-to-day operations of business applications, ensuring their availability, performance, and reliability. This role demands a proactive approach to application maintenance, incident management, and stakeholder engagement to ensure smooth business operations.
Key Responsibilities:
- Lead the business applications support team in providing timely resolution to system incidents and service requests.
- Oversee the monitoring of application performance and initiate corrective actions to address potential issues.
- Collaborate with software vendors, developers, and internal departments to support integrations and updates.
- Ensure adherence to service level agreements (SLAs) and maintain compliance with IT governance policies.
- Conduct root cause analysis for recurring application issues and recommend sustainable solutions.
- Coordinate system upgrades, testing, and deployment to minimize business disruption.
- Develop user support materials and facilitate training sessions for system users.
- Maintain documentation of system configurations, procedures, and operational standards.
The successful candidate will ensure that business applications support organizational objectives by maintaining optimal performance and user satisfaction.
Application Process
Interested candidates are encouraged to apply for the positions that align with their experience and professional interests. Each position offers a distinct opportunity to contribute to the organization’s ongoing efforts to enhance its technological and operational capabilities.
Application Deadline: November 17, 2025
