SHA Hiring Office Assistants

3

The Social Health Authority (SHA) is a State Corporation established under the Social Health Insurance Act, 2023 and mandated to provide financial risk protection for Kenyan residents by facilitating equitable access to quality healthcare.

SHA is responsible for administering the Social Health Insurance Fund, Primary Healthcare Fund, and Emergency, Chronic, and Critical Illness Fund in collaboration with stakeholders.

To enhance institutional capacity and deliver on its mandate, SHA Board seeks to recruit visionary, result-driven, and experienced professional for the following positions;

OFFICE ASSISTANT I

| SHA/239/2025 | Application open to allTerm Permanent and Pensionable | Positions: 1 | Deadline: Nov. 18, 2025, 6 p.m.

Minimum Qualifications:

Secondary/O Level /A Level

Job Term:

Permanent and Pensionable

Position Level:

SHA 10

Number of positions:

1

Qualifications, Skills and Experience Required:

For appointment to this grade, a candidate must have: – 

1. Cumulative service period of three (3) years’ work experience, at the level of Office Assistant II or its comparable position; 
2. Kenya Certificate of Secondary Education (KCSE) mean Grade D plain or its equivalent qualification; 
3. Proficiency in Computer Application; and 
4. Demonstrated merit and ability as reflected in work performance and results. 

Responsibilities:

1. Collecting, dispatching mail and running office errands; 
2. Distribution of correspondences within the Authority; 
3. Opening the office and ensuring general cleanliness; 
4. Scanning, photocopying and binding of documents; 
5. Monitoring and replenishing office supplies i.e., printing papers, etc; 
6. Retrieval of documents as shall be required and guided; 
7. Preparing and serving tea; 
8. Availing drinking water in the meeting rooms and common areas; 
9. Arranging meeting venues/boardrooms; and 
10. Filing documents.

Apply Now

OFFICE ASSISTANT II

| SHA/242/2025 | Application open to allTerm Permanent and Pensionable | Positions: 1 | Deadline: Nov. 18, 2025, 6 p.m.

Minimum Qualifications:

Secondary/O Level /A Level

Job Term:

Permanent and Pensionable

Position Level:

SHA 11

Number of positions:

1

Qualifications, Skills and Experience Required:

For appointment to the grade of Office Assistant II (SHA Grade 11), a candidate must meet the following minimum qualifications:

1. A cumulative service period of three (3) years’ work experience at the level of Office Assistant III or its comparable position.
2. Kenya Certificate of Secondary Education (KCSE) mean Grade D plain or its equivalent qualification.
3. Proficiency in Computer Application.
4. Demonstrated merit and ability as reflected in work performance and results.

Responsibilities:

The Office Assistant II, SHA Grade 11, is responsible for providing essential general office services, including messenger duties, cleaning services, and basic logistical support to ensure a clean, orderly, and functional work environment. This position is categorized as a Promotional Grade for Office Assistants, and the grade forms a common establishment with Office Assistant III (SHA Grade 12) for career progression purposes.

Key Responsibilities 

Duties and responsibilities at this level will entail the following:

1. Collecting, dispatching mail and running office errands.
2. Distribution of correspondences within the Authority.
3. Retrieval of documents as shall be required and guided.
4. Filing documents.
5. Scanning, photocopying and binding of documents.
6. Opening the office and ensuring general cleanliness.
7. Preparing and serving tea.
8. Availing drinking water in the meeting rooms and common areas.
9. Arranging meeting venues/boardrooms.
10. Monitoring and replenishing office supplies (e.g., printing papers, etc.).

Apply Now

OFFICE ASSISTANT III

| SHA/244/2025 | Application open to allTerm Permanent and Pensionable | Positions: 1 | Deadline: Nov. 18, 2025, 6 p.m.

Minimum Qualifications:

Secondary/O Level /A Level

Job Term:

Permanent and Pensionable

Position Level:

SHA 12

Number of positions:

1

Qualifications, Skills and Experience Required:

For appointment to this grade, a candidate must have: – 

1. Kenya Certificate of Secondary Education (KCSE) means Grade D plain or its equivalent qualification; and 
2. Proficiency in Computer Application.

Responsibilities:

This is the entry grade for this cadre. An officer at this level will work under the supervision of a senior officer. 

Key Responsibilities:

1. Collecting, dispatching mail and running office errands; 
2. Distribution of correspondences within the Authority; 
3. Opening the office and ensuring general cleanliness; 
4. Scanning, photocopying and binding of documents; 
5. Retrieval of documents as shall be required and guided; 
6. Preparing and serving tea; 
7. Availing drinking water in the meeting rooms and common areas; 
8. Arranging meeting venues/boardrooms; and 
9. Filing documents. 

Apply Now