KCB Group, one of the leading financial institutions in the region, continues to drive innovation and operational excellence through a strong focus on technology, customer service, and sustainable business practices. In line with its commitment to maintaining high operational standards and delivering value across its markets, the Group is seeking qualified, dynamic, and result-oriented professionals to fill several key positions within its technology and procurement divisions.
The following vacancies present an opportunity for experienced professionals to join a reputable organization that offers a platform for growth, impact, and contribution to strategic initiatives. Each role requires a high level of professionalism, attention to detail, and the ability to work in a fast-paced environment that values innovation, integrity, and collaboration.
APPLICATION SUPPORT SPECIALIST
The Application Support Specialist will be responsible for ensuring that the bank’s technology systems are accessible and available around the clock. The role is critical in guaranteeing the stability and reliability of systems that support the Group’s business operations. The position involves the delivery of technology services and the administration of key reporting, data analysis, ETL process integrity, and test automation processes.
Key Responsibilities:
- Ensure continuous availability of technology systems to support business operations 24/7/365.
- Deliver timely, accurate, and insightful reports that drive informed decision-making.
- Maintain data integrity across ETL (Extract, Transform, Load) processes, ensuring that information flows efficiently across platforms.
- Provide comprehensive support across the Group on reporting-related matters, assisting departments in the extraction and interpretation of business intelligence data.
- Manage test automation frameworks and ensure data quality assurance across systems.
- Document processes and maintain up-to-date system documentation to enhance knowledge sharing and operational efficiency.
- Work closely with technology teams to ensure that service delivery meets established performance standards.
- Participate in system updates, upgrades, and new technology rollouts, ensuring minimal disruption to business continuity.
- Collaborate with vendors and internal stakeholders to troubleshoot and resolve system issues promptly.
Deadline: 30 October 2025
ENTERPRISE SOLUTION ENGINEER
The Enterprise Solution Engineer will play a key role in ensuring the timely and high-quality delivery of enterprise-level solutions. This role requires a professional with technical depth and design expertise who can create complex, multi-component solution architectures. The incumbent will work closely with Enterprise and Solution Architects to design, develop, and implement solutions that meet business needs while ensuring scalability and sustainability.
Key Responsibilities:
- Lead the design and development of enterprise-level solutions that align with business and technology strategies.
- Partner with Enterprise Architects to identify and implement technical solutions that address both current and emerging business needs.
- Evaluate multiple design options to determine the most effective and efficient solutions for complex projects.
- Provide technical guidance and mentorship to project teams, ensuring that all initiatives adhere to best practices and established standards.
- Review system architecture and design documents to ensure consistency, scalability, and alignment with enterprise frameworks.
- Conduct risk assessments and recommend mitigation strategies for technical challenges during implementation.
- Coordinate with various technology and business stakeholders to ensure that project objectives are achieved within set timelines.
- Stay abreast of industry developments, technologies, and best practices to continuously improve solution design and delivery.
- Ensure all solutions adhere to regulatory, security, and compliance requirements.
Deadline: 30 October 2025
SOURCING CATEGORY MANAGER
The Sourcing Category Manager will be responsible for sourcing suppliers of goods and services within a specific category or portfolio. This role involves strategic procurement, supplier management, market analysis, and contract negotiation to ensure that the organization obtains high-quality products and services at optimal costs. The manager will be expected to balance commercial acumen with adherence to procurement governance and ethical standards.
Key Responsibilities:
- Conduct comprehensive market research and analysis to identify potential suppliers and evaluate market trends.
- Develop and manage sourcing strategies that align with the organization’s goals and procurement policies.
- Prepare tender documents, ensuring accuracy, completeness, and compliance with established procurement regulations.
- Negotiate pricing, contract terms, and service-level agreements with suppliers to achieve cost efficiency and quality assurance.
- Manage supplier performance through regular evaluations, ensuring adherence to contractual obligations and performance metrics.
- Prepare and review contract terms and conditions, ensuring that all agreements are in the best interest of the organization.
- Foster strong relationships with internal stakeholders to understand their procurement needs and provide timely sourcing solutions.
- Develop and maintain supplier databases to support procurement decision-making and reporting.
- Monitor and mitigate risks related to supplier performance, delivery, or compliance.
- Contribute to continuous improvement initiatives within the procurement function to enhance efficiency and value creation.
Deadline: 7 November 2025
DIGITAL SUPPORT SPECIALIST
Reporting to the Manager, Digital Channels, the Digital Support Specialist will be responsible for providing technical support for the bank’s digital channel systems. This role will ensure the smooth functioning and maintenance of digital banking platforms and applications that serve customers and internal operations. The position involves close collaboration with third-party service providers as well as internal IT units to deliver seamless digital experiences.
Key Responsibilities:
- Provide end-to-end technical support for the bank’s digital channel systems, ensuring minimal downtime and high system performance.
- Collaborate with third-party service providers to troubleshoot and resolve system issues in a timely manner.
- Work closely with internal IT teams to coordinate system updates, patches, and upgrades.
- Monitor the performance of digital platforms to ensure optimal functionality and user satisfaction.
- Assist in incident management and problem resolution for digital systems, ensuring swift restoration of service when disruptions occur.
- Maintain documentation for system configurations, support procedures, and change management activities.
- Participate in testing and deployment of new digital features, ensuring proper integration with existing systems.
- Analyze recurring issues to identify root causes and recommend long-term solutions.
- Ensure compliance with established IT governance and security protocols across digital platforms.
- Support the implementation of new technologies and innovations within digital banking channels.
Deadline: 7 November 2025
CYBERSECURITY SPECIALIST, IDENTITY & ACCESS MANAGEMENT
The Cybersecurity Specialist in Identity and Access Management (IAM) will serve as the Subject Matter Expert (SME) for identity and privileged access architecture across the Group. This position is crucial in safeguarding digital assets through secure IAM and Privileged Access Management (PAM) systems. The specialist will design and oversee the implementation, testing, and maintenance of secure, scalable IAM solutions to meet the Group’s cybersecurity and regulatory requirements.
Key Responsibilities:
- Design, implement, and maintain IAM and PAM solutions that support secure access management across the organization.
- Act as the subject matter expert on IAM architecture, policies, and best practices.
- Develop and maintain IAM standards, frameworks, and toolsets to ensure consistency and compliance with global security standards.
- Lead IAM solution architecture discussions, ensuring that system designs meet business needs and regulatory requirements.
- Manage the lifecycle of user identities, including provisioning, authentication, and access control.
- Oversee the implementation and maintenance of privileged access controls to protect critical systems.
- Conduct regular reviews of user access rights to detect and mitigate potential risks.
- Collaborate with IT security teams, auditors, and compliance officers to align IAM initiatives with cybersecurity strategies.
- Evaluate emerging IAM technologies and recommend enhancements to improve efficiency and security.
- Support incident response processes related to access control and identity management breaches.
- Ensure that IAM systems and processes align with relevant data protection and privacy regulations.
Deadline: 7 November 2025
APPLICATION PROCESS
Interested candidates are encouraged to review the requirements and ensure that their experience aligns with the respective job descriptions. The positions demand professionals with a strong sense of responsibility, analytical skills, and the ability to deliver results within structured timelines.
Each role represents a unique opportunity to contribute to KCB Group’s ongoing transformation and commitment to operational excellence. Candidates who meet the requirements are invited to submit their applications before the specified deadlines for each position.
