CFAO Mobility Kenya, a leading player in the automotive industry, is seeking to recruit a competent and driven Sales Executive for its Sinotruk Division, based in Nairobi. This position offers a remarkable opportunity for a results-oriented professional to contribute to the growth of a leading brand in the heavy commercial vehicle segment.
The successful candidate will be based at Popo Road, Nairobi, reporting to the Brand Manager within the Equipment Division. The role requires an individual who can deliver strong sales performance, uphold the company’s customer service standards, and maintain brand integrity in a competitive marketplace.
Job Purpose
The Sales Executive – Sinotruk will be responsible for achieving the set sales targets and ensuring the profitability of the brand. The position calls for proactive engagement with potential clients, effective relationship management, and strategic promotion of the Sinotruk brand to sustain market growth and enhance the company’s presence in Kenya’s commercial vehicle sector.
Key Responsibilities
Managerial/Supervisory Responsibilities
This position has no direct or indirect supervisory responsibilities.
Operational Responsibilities
The Sales Executive will perform the following duties and responsibilities:
1. Client Prospecting and Market Research
- Conduct regular field visits to identify and engage prospective clients to generate new sales opportunities.
- Gather and analyze market intelligence to inform sales planning, decision-making, and strategy formulation.
- Actively pursue new leads and referrals resulting from field activities, showrooms, and promotional events to expand the customer base.
2. Sales Process and Order Management
- Prepare quotations in accordance with CFAO Mobility Kenya’s pricing and policy guidelines to facilitate timely sales closure.
- Generate and process sales orders in the system to ensure accurate and prompt invoicing.
- Prepare and manage appointment schedules and sales call programs to optimize client engagement and improve conversion rates.
3. Customer Relationship Management
- Maintain consistent communication with clients to promote customer loyalty, retention, and referral opportunities.
- Provide timely updates on the progress of sales orders, ensuring all client inquiries are addressed efficiently.
- Liaise with internal teams to ensure smooth vehicle delivery, documentation, and registration processes to enhance customer satisfaction.
4. Financial Facilitation and Documentation
- Advise clients on available financing options through partner institutions such as Loxea and other banks, and assist them with the necessary documentation.
- Collaborate with the Finance Department to ensure that payment terms are clearly defined, agreed upon, and communicated to customers to minimize disputes.
- Support clients in completing all required financial and contractual documentation to expedite deal closure.
5. After-Sales Support and Documentation Follow-up
- Follow up with relevant internal departments to ensure timely provision of registration documents, including logbooks, to customers.
- Address and resolve any post-sale queries efficiently to maintain customer confidence and long-term relationships.
6. Marketing and Brand Promotion
- Participate in marketing and promotional campaigns to enhance the visibility and market awareness of Sinotruk vehicles.
- Support in the coordination of customer engagement events, demonstrations, and training sessions designed to highlight product features and advantages.
- Work closely with the marketing team to share insights from the field and assist in developing tailored promotional strategies.
7. Reporting and Data Management
- Submit accurate weekly and monthly sales reports to the Brand Manager to track performance against set targets.
- Provide up-to-date order intake and delivery data to facilitate proper planning and inventory management.
- Contribute to the unit ordering process to maintain optimal stock levels in line with market demand and sales forecasts.
8. Market Intelligence and Strategic Support
- Continuously gather information on competitors’ activities, customer preferences, and emerging industry trends.
- Present actionable insights to management and the marketing department to assist in developing informed strategies for the Sinotruk brand.
Knowledge, Skills, and Experience
Academic and Professional Qualification
- A degree in Sales and Marketing or another relevant field.
Experience Required
- At least three years of experience in sales within the automotive industry.
Working Relationships
To perform effectively in this role, the Sales Executive will maintain collaborative relationships both internally and externally.
Internal Contacts
- Sales Administration
- Registration Officers
- Logistics and Vehicle Preparation Team
- Marketing Department
- Sales Stocks and Planning Team
- Service Advisors
- Parts Sales Department
- Finance Department
External Contacts
- Corporate Clients
- Small and Medium Enterprises (SMEs)
- Individual Clients
- Suppliers and Dealers
- Financial Institutions and Banks
- Pre-Owned Units Section
- Contracted Personnel
These relationships are crucial for facilitating smooth sales operations, ensuring customer satisfaction, and achieving consistent brand performance.
Competencies
The role demands a mix of technical, functional, and behavioral competencies to ensure effectiveness in a dynamic and competitive sales environment.
Technical Competencies
- Proficiency in Microsoft Office applications and general computer literacy.
- Sound knowledge of vehicle specifications and basic mechanical understanding.
- Strong grasp of professional and ethical standards in sales and customer service.
- Valid vehicle driving skills.
Functional Competencies
- Strong written and verbal communication abilities.
- Proficiency in preparing and delivering sales presentations.
- Attention to detail in preparing quotations, contracts, and customer documentation.
Behavioral Competencies
- Exceptional customer service orientation, ensuring client satisfaction and retention.
- Excellent interpersonal and relationship-building skills.
- A pleasant and outgoing personality suited for engaging clients and representing the brand professionally.
- Strong negotiation and influencing abilities to facilitate deal closure.
- Effective presentation and communication skills, both written and spoken.
- Team-oriented attitude with the drive to achieve individual and group targets.
- Ability to work effectively under pressure and meet strict sales deadlines.
- Strong organizational and time management skills to handle multiple priorities efficiently.
Performance Indicators
The Sales Executive’s performance will be evaluated based on measurable outcomes, including:
- Achievement of monthly and annual sales targets.
- Client acquisition and retention rates.
- Timeliness and accuracy of reporting and order processing.
- Customer satisfaction and feedback.
- Contribution to promotional events and brand visibility initiatives.
- Compliance with internal procedures and policies governing the sales process.
Career Growth and Development
The position provides opportunities for personal and professional growth within CFAO Mobility Kenya. A successful Sales Executive may progress into senior sales roles, brand management, or regional sales coordination positions based on consistent performance, leadership potential, and alignment with the organization’s strategic direction.
The company fosters an environment that encourages innovation, teamwork, and continuous learning. Through active participation in field operations, brand promotions, and customer relationship management, the Sales Executive gains exposure to diverse aspects of automotive sales management.
Work Environment
The role is primarily field-oriented, involving frequent client visits, vehicle demonstrations, and participation in promotional activities. The successful candidate should be comfortable working independently while maintaining close coordination with internal departments. This dynamic work environment demands adaptability, effective communication, and the ability to deliver under tight timelines.
Application Procedure
Interested candidates who meet the above requirements are invited to submit their applications. Applications should include a detailed curriculum vitae and a cover letter clearly indicating the position title Sales Executive, Sinotruk in the email subject line.
All applications should be submitted by 5th October 2025 to the following email address:
[email protected]
Only shortlisted candidates will be contacted.
This opportunity is ideal for individuals seeking to establish a rewarding career in automotive sales with a reputable and globally recognized brand. The role calls for initiative, professionalism, and a strong commitment to customer satisfaction while working within a structured corporate environment.
By joining CFAO Mobility Kenya’s Sinotruk Division, the successful candidate will contribute to the advancement of reliable heavy-duty vehicles and solutions that power Kenya’s commercial transport and logistics sector.
