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- Minimum 5–7 years’ experience in mortgage sales, fulfilment, or product/channel development within a financial institution.
- In-depth knowledge of mortgage operations, credit risk, and industry regulations.
- Demonstrated experience in managing diverse stakeholders across internal and external environments.
- Track record of business growth, process enhancement, and cross-functional collaboration.
- Excellent communication, negotiation, and relationship management skills.
- Adopting Practical Approaches
- Articulating Information
- Conveying Self-Confidence
- Developing Strategies
- Examining Information
- Providing Insights
- Upholding Standards
- Banking Process & Procedures
- Client Knowledge
- Client Servicing
- Customer Reception and Channelling
- Customer Understanding
