Jamii Telecommunications Limited (JTL), a leading provider of broadband and telecommunication services, is committed to delivering reliable connectivity and innovative communication solutions across Kenya. As part of its ongoing growth and service expansion, the company is seeking to recruit qualified and motivated individuals to join its dynamic team. These opportunities offer candidates the chance to contribute to a forward-thinking organization that plays a pivotal role in advancing Kenya’s digital transformation.
JTL is currently inviting applications for the following positions: Direct Sales Agent and Legal Officer. Each role presents a unique opportunity for professionals who wish to advance their careers in a fast-paced and progressive business environment.
Direct Sales Agent – Nairobi
Reference Code: JTL-SS-DSA-N-10-25
Department: Sales
Type: Contract
Posted: October 29th, 2025
Closing Date: November 11th, 2025
The company seeks to engage energetic, customer-focused, and goal-oriented Direct Sales Agents to promote Faiba Fixed products and services within Nairobi. The successful candidates will be responsible for identifying customer needs, recommending appropriate solutions, and achieving set sales targets through effective sales strategies and superior customer service.
Job Summary
The Direct Sales Agent will play a vital role in driving JTL’s growth by acquiring new customers and expanding the company’s market share in the broadband and telecommunications sector. This role requires persistence, excellent communication skills, and the ability to work independently in a performance-driven environment.
Key Responsibilities
• Promoting and selling Faiba Fixed products and services to potential customers through direct engagement, door-to-door sales, and organized marketing activities.
• Identifying customer requirements and recommending the most suitable products or packages to meet individual or business needs.
• Developing and maintaining relationships with existing customers to encourage repeat business and referrals.
• Gathering market intelligence and feedback on customer preferences, competitor activities, and product performance to support business improvement.
• Meeting and exceeding daily, weekly, and monthly sales targets as defined by the Sales Supervisor.
• Maintaining accurate records of sales, customer interactions, and follow-ups in accordance with company reporting standards.
• Ensuring a high standard of customer service and professionalism in all client interactions.
• Participating in training sessions and team meetings to enhance sales skills, product knowledge, and understanding of the company’s service portfolio.
• Representing the company positively in all promotional activities and ensuring brand integrity during field engagements.
• Providing timely feedback to the Sales Supervisor regarding customer concerns, product performance, and opportunities for improvement.
• Assisting in community-based marketing events, roadshows, and activations organized to enhance product visibility and brand awareness.
Performance Expectations
The Direct Sales Agent is expected to demonstrate self-motivation, persistence, and enthusiasm in achieving sales objectives. Success in this role will be measured by individual sales performance, customer satisfaction levels, and contribution to the team’s overall success. The position also requires flexibility, reliability, and the ability to adapt to market dynamics.
Work Environment
This role involves extensive fieldwork within assigned areas and may require working on weekends or public holidays when necessary to achieve sales goals. Candidates must be willing to operate in various localities within Nairobi and should possess a proactive approach to customer engagement.
Legal Officer
Reference Code: JTL-LG-LO-11-25
Department: Legal Services
Type: Contract
Posted: November 6th, 2025
Closing Date: November 21st, 2025
JTL is seeking to recruit a qualified and diligent Legal Officer to join its Legal Department. The successful candidate will assist in ensuring compliance with applicable laws, continuous risk assessment of company operations, and the mitigation of potential legal risks. The position requires a professional with keen attention to detail, analytical thinking, and the ability to provide sound legal guidance across various aspects of the business.
Job Summary
The Legal Officer will play a key role in supporting the company’s legal function by drafting, reviewing, and interpreting contracts and legal documents, ensuring regulatory compliance, and managing legal risks associated with business operations. The role requires collaboration with various internal departments, external legal counsel, and regulatory authorities to ensure the company operates within the legal framework governing telecommunications and commercial practice.
Key Responsibilities
• Preparing, reviewing, and interpreting contracts, agreements, and other legal documents to ensure compliance with company policies and applicable laws.
• Providing legal advice and guidance to management and departments on various issues, including contracts, disputes, and regulatory requirements.
• Assisting in drafting and maintaining standard contract templates and legal documentation used by different business units.
• Conducting legal research on relevant laws, regulations, and precedents to support business operations and decision-making.
• Supporting the company in managing litigation and dispute resolution matters, including liaising with external counsel, preparing case documentation, and attending court sessions when required.
• Ensuring that the company’s operations and activities comply with relevant statutory and regulatory obligations, including those set by the Communications Authority of Kenya and other oversight bodies.
• Conducting periodic legal risk assessments to identify potential exposure areas and recommending mitigation measures.
• Assisting in the preparation of legal opinions, correspondence, and reports for internal and external stakeholders.
• Participating in contract negotiations with suppliers, clients, and partners to safeguard the company’s legal and commercial interests.
• Reviewing and advising on internal policies, procedures, and practices to ensure alignment with current legal requirements.
• Maintaining proper records of all legal documents, correspondence, and case files to ensure confidentiality and easy retrieval.
• Supporting the company’s corporate governance framework by assisting with compliance reporting, board documentation, and company secretarial matters as assigned.
• Coordinating the notarization, registration, and filing of legal documents with relevant government authorities.
• Providing guidance and support to other departments in understanding legal obligations and implementing compliance initiatives.
• Monitoring legislative and regulatory changes that may affect the company and advising management accordingly.
Performance Expectations
The Legal Officer is expected to demonstrate professionalism, discretion, and sound judgment in handling all legal matters. Success in this role will be assessed through the accuracy and timeliness of legal advice provided, effective risk management, and compliance with established laws and company policies. The officer must maintain the highest ethical standards and exhibit strong organizational and communication skills to ensure smooth collaboration with internal and external stakeholders.
Work Environment
The position is office-based, with occasional external engagements related to legal proceedings, regulatory interactions, or contract negotiations. The ideal candidate should possess the ability to manage multiple priorities, meet tight deadlines, and operate effectively within a corporate environment that emphasizes compliance and accountability.
General Information
Both positions offer unique opportunities to contribute to the continued success of Jamii Telecommunications Limited. The company promotes a culture of teamwork, performance excellence, and continuous professional growth. Employees are encouraged to bring forward innovative ideas, demonstrate initiative, and uphold the company’s values of integrity, transparency, and customer satisfaction.
The recruitment process will involve shortlisting, interviews, and other assessments as may be deemed necessary to evaluate candidates’ suitability for the respective roles. Only shortlisted applicants will be contacted for further engagement.
Applicants are advised to carefully read the job requirements and ensure they meet the necessary expectations before submitting their applications. Late submissions will not be considered.
Application Process
Interested and qualified candidates are encouraged to apply for the relevant position by following the specified application instructions. Applications should include a cover letter clearly indicating the position reference code, a detailed curriculum vitae, and any other relevant supporting documents.
For the Direct Sales Agent – Nairobi (JTL-SS-DSA-N-10-25) position, applications should be submitted in accordance with the provided instructions before November 11th, 2025.
For the Legal Officer (JTL-LG-LO-11-25) position, all applications must be received by November 21st, 2025.
