A leading organization in the financial services, technology, healthcare finance, and risk governance sectors is seeking experienced and dynamic professionals to join its expanding workforce. The institution continues to strengthen its operational, strategic, and technological capacity and is therefore inviting applications for several senior, mid-level, and technical roles. These positions span across risk governance, IT governance, digital finance, insurance distribution, financial control, customer engagement, systems engineering, and corporate sales environments. Each role is designed to contribute to the organization’s overall mission of delivering efficient services, driving innovation, enhancing governance, and supporting sustainable institutional growth.
The following sections outline the available positions, along with detailed job descriptions to guide potential applicants who wish to contribute to a high-performance, compliance-driven, and continuously evolving organizational landscape.
Growth Campaign Manager – Finserve (Kenya)
The Growth Campaign Manager will be responsible for leading, optimizing, and scaling customer acquisition and engagement campaigns across digital financial solutions. The role will involve overseeing the strategy, execution, and performance monitoring of campaigns designed to stimulate product uptake, user activity, and overall customer value.
Key responsibilities include designing multi-channel campaign strategies, leveraging data analytics to guide decision-making, managing customer segmentation models, and optimizing touchpoints across digital platforms. The position will support cross-functional teams by providing insights on customer behavior, tracking campaign KPIs, and ensuring alignment between marketing initiatives and business growth objectives. The manager will also coordinate with technology teams to implement automated campaign workstreams, develop personalized communication flows, and test new approaches to enhance conversion rates. Additionally, the role will involve developing rigorous reporting frameworks, ensuring compliance with regulatory marketing guidelines, and maintaining strong relationships with internal and external stakeholders involved in digital finance solutions.
Regional Relationship Manager – Bancassurance (Nairobi East)
The Regional Relationship Manager will oversee the distribution and performance of bancassurance products across designated branches in the Nairobi East region. The role is centered on driving insurance sales, strengthening customer relationships, and improving insurance penetration within the assigned region.
Core responsibilities include supporting branch teams in meeting insurance targets, conducting product training, coordinating marketing activations, and maintaining relationships with insurance underwriters. The role also involves reviewing sales pipelines, conducting performance analysis, and ensuring all branch-level activities adhere to insurance compliance standards. The manager will collaborate with the Bancassurance leadership team to implement sales strategies, monitor market trends, and identify emerging customer needs. Responsibility areas also include resolving customer issues related to insurance products, supporting claims process escalations, and enhancing customer experience through consistent high-quality service delivery.
Middleware Support Engineer (Kenya)
The Middleware Support Engineer will provide technical support for middleware platforms that connect business applications, payment systems, and operational technologies. The role ensures seamless integration between systems, stability of application interfaces, and uninterrupted service availability.
Key responsibilities include monitoring middleware performance, resolving system incidents, executing configuration changes, and supporting enhancements across integration layers. The engineer will participate in system upgrades, patch management, and security hardening for middleware technologies. The role also requires root-cause analysis on integration failures, coordinating with developers and infrastructure teams, and documenting system configurations and processes. Additional responsibilities include supporting quality assurance testing, optimizing system performance, and ensuring consistent adherence to IT service management standards.
Dealer – Corporate Sales (Kenya)
The Dealer for Corporate Sales will manage treasury-related sales, foreign exchange activities, and market intelligence for corporate clients. The role involves executing client transactions, providing market updates, and supporting corporate customers in navigating treasury products.
Responsibilities include monitoring market movements, offering advisory on exchange rates, processing client transactions, and maintaining strong customer relationships. The position involves generating sales leads, participating in business development engagements, and producing reports on client activity, sales performance, and market trends. The dealer will also coordinate with treasury teams to ensure accurate pricing, compliance with trading policies, and adherence to regulatory requirements.
Manager, ESG and Climate Risk (Kenya)
The Manager for ESG and Climate Risk will oversee environmental, social, governance, and climate-related risk frameworks within the institution. The role is tasked with assessing ESG exposures, integrating sustainability considerations into enterprise risk management, and ensuring compliance with emerging global sustainability standards.
Key responsibilities include developing ESG risk policies, conducting climate stress testing, preparing sustainability risk reports, and engaging stakeholders in building ESG awareness. The manager will also analyze climate-related financial risks, track regulatory developments, and recommend mitigation strategies aligned with sustainable finance principles. The position involves collaborating with environmental experts, risk officers, and strategy teams to ensure that ESG risks are embedded into operational, credit, and investment decision-making processes.
Receivables Accountant – Equity Afya (Kenya)
The Receivables Accountant will manage accounts receivable operations within the Equity Afya unit. The role focuses on financial accuracy, timely reconciliation, and maintaining strong relationships with service providers and clients.
Responsibilities include posting receivable transactions, reconciling customer accounts, following up on outstanding balances, and preparing receivable reports. The accountant will also support audit processes, ensure compliance with financial policies, and collaborate with billing teams to address discrepancies. Additional tasks involve maintaining financial records, monitoring collections performance, and supporting the month-end close process for revenue accounting.
Credit Controller – Equity Afya (Kenya)
The Credit Controller will oversee credit management processes, collections, and credit risk controls within the Equity Afya division.
Key responsibilities include evaluating credit exposures, managing overdue accounts, reconciling balances, and following up with clients to ensure timely payments. The position involves preparing credit reports, improving debt recovery processes, and working with internal teams to strengthen credit policies. The credit controller will also maintain accurate credit records, support audit activities, and identify opportunities to enhance credit management efficiency.
Group IT Governance Audit and Assurance (Kenya)
This role will support IT audit activities, governance reviews, and technology assurance engagements across the organization. The position aims to strengthen internal controls, validate IT processes, and assess the effectiveness of technology-related risk mitigation.
Primary responsibilities include conducting IT audits, preparing audit working papers, evaluating IT policies, reviewing system controls, and assessing adherence to internal and regulatory standards. The role involves participating in cybersecurity reviews, identifying process gaps, recommending improvements, and supporting post-audit follow-up activities. The position also requires collaboration with risk, IT, and compliance teams to ensure ongoing improvements in technology governance.
IT Governance Analyst (Kenya)
The IT Governance Analyst will facilitate the implementation of IT governance frameworks, monitor compliance, and support continuous improvement in IT risk management practices.
Key responsibilities include tracking IT policy compliance, preparing governance reports, assisting in IT control testing, and supporting the coordination of IT committees. The analyst will monitor adherence to technology standards, assess emerging risks, and work with cross-functional teams to strengthen governance structures. The role also involves supporting documentation of IT processes, conducting data analysis, and participating in governance-related initiatives.
IT Process Controls Compliance Manager (Kenya)
This role will lead compliance efforts related to IT process controls, ensuring that systems and operations align with regulatory standards and internal risk frameworks.
Responsibilities include designing IT control frameworks, coordinating internal and external IT compliance audits, assessing control effectiveness, and ensuring timely remediation of identified gaps. The manager will collaborate with IT operations, cybersecurity teams, and compliance units to maintain strong risk management practices. The position also includes developing process documentation, training teams on compliance requirements, and monitoring control performance metrics.
Lead Developer – Card Integrations (Kenya)
The Lead Developer in Card Integrations will oversee the development, enhancement, and maintenance of card system integrations. The role ensures seamless communication between card platforms, payment processors, banking systems, and external vendors.
Key responsibilities include designing integration architectures, supervising development teams, coding and reviewing system enhancements, and supporting troubleshooting for card-related interfaces. The role also involves coordinating system upgrades, ensuring compliance with card scheme standards, optimizing integration performance, and documenting technical processes. The Lead Developer will collaborate closely with product teams, QA analysts, and external partners to ensure reliable card service delivery.
Senior Manager – Credit Risk (Re-advertisement) (Kenya)
The Senior Manager for Credit Risk will lead the organization’s credit risk function, ensuring robust credit assessment, portfolio monitoring, and risk mitigation practices.
Responsibilities include developing credit risk strategies, monitoring portfolio performance, conducting risk analytics, and preparing regulatory and internal risk reports. The role involves evaluating credit proposals, enhancing credit approval frameworks, and ensuring adherence to risk appetite thresholds. The manager will also oversee credit models, support stress testing processes, and collaborate with credit committees to strengthen risk governance.
Head, Risk Governance (Re-advertisement) (Kenya)
The Head of Risk Governance will provide leadership in developing and maintaining the enterprise-wide risk governance framework. The role ensures that risk management practices are consistent, transparent, and aligned with organizational objectives.
Key responsibilities include establishing governance policies, facilitating risk committees, coordinating risk reporting, and strengthening control structures. The role will involve oversight of risk documentation, regulatory compliance, risk culture initiatives, and implementation of governance tools. The Head of Risk Governance will collaborate with senior leadership to enhance overall risk management maturity.
Head of Non-Financial Risk (Re-advertisement) (Kenya)
The Head of Non-Financial Risk will manage operational, compliance, reputational, and technology-related risks. The role focuses on implementing frameworks and controls that safeguard the organization from non-financial exposures.
Responsibilities include overseeing operational risk assessment processes, incident management, control testing, and compliance with non-financial risk standards. The role also covers business continuity oversight, supplier risk management, operational resilience planning, and development of non-financial risk awareness programs.
Head of Financial Risk (Re-advertisement) (Kenya)
The Head of Financial Risk will manage market, liquidity, and balance sheet risk exposures. The role is responsible for ensuring compliance with financial risk standards and supporting strategic decision-making.
Key duties include overseeing risk measurement models, liquidity monitoring, market risk reporting, and capital adequacy assessments. The position involves advising senior leadership on risk impacts, conducting stress tests, developing financial risk policies, and monitoring regulatory changes affecting risk management practices.
