In line with ongoing efforts to strengthen capabilities, advance innovation, and enhance delivery across key technological and customer-focused functions, an established organisation within the telecommunications and digital solutions sector is announcing several critical vacancies. These opportunities sit within the Technology Division under different departments that support enterprise solutions, network optimisation, software development, and user experience design. Each position is being opened to attract professionals who can contribute technical depth, strategic thinking, and execution excellence as the organisation continues to scale its infrastructure, digital platforms, and service experience.
The roles feature a mix of senior and mid-level responsibilities, with each position tailored to address specific operational and strategic needs. Candidates will be joining teams that operate in fast-evolving environments driven by innovation, customer expectations, and industry transformation. The following sections present detailed job descriptions for each role to guide applicants in understanding the expectations and scope of work.
PRINCIPAL, ENTERPRISE IOT & ICT PRESALES, ARCHITECTURE & INTEGRATION
Location: Kenya
Posting Date: 18/11/2025
This role falls within the Technology Enterprise Solutions function under the Technology Division. It is structured to provide strategic and technical leadership in the design, development, and integration of enterprise Internet of Things (IoT) and ICT solutions. With enterprise digital transformation accelerating across industries, this position plays an instrumental part in shaping solutions that align with customer needs, emerging technologies, and the organisation’s long-term innovation agenda.
The Principal for Enterprise IoT & ICT Presales, Architecture & Integration is expected to operate at the intersection of technical architecture, solution design, customer engagement, and integration strategy. The role requires a comprehensive understanding of end-to-end enterprise solutions that incorporate connectivity, cloud technologies, edge computing, device ecosystems, analytics, and integration frameworks across internal and external platforms.
The job holder will be responsible for leading presales engagements, developing solution architectures, supporting enterprise-facing teams, and ensuring that proposed solutions are feasible, scalable, secure, and aligned with industry standards. The position also involves evaluating technology trends, providing input for product roadmaps, working closely with cross-functional teams, and ensuring smooth integration into operational environments.
Key responsibilities include leading high-level technical discussions with enterprise clients, translating business needs into detailed solution designs, conducting feasibility assessments, preparing technical documentation, defining integration requirements, and ensuring that all proposed solutions can be implemented successfully across complex enterprise environments. Furthermore, the Principal will support on-site technical engagements where required, collaborate with engineering teams, and continuously refine architecture frameworks used for enterprise solution development.
This position serves as a technical authority on IoT and ICT presales activities and therefore demands close collaboration with business development teams, enterprise account managers, network and IT architects, integration specialists, and operational support teams. The role requires consistent alignment with organisational standards, security frameworks, and compliance requirements when designing and implementing enterprise solutions.
ENGINEER – RAN OPTIMIZATION (COAST REGION)
Location: Kenya
Posting Date: 17/11/2025
The RAN Optimization Engineer position sits under the Network Planning & Design Department within the Technology Division. The role focuses on ensuring high-quality network performance within the Coast Region by analysing, optimising, and implementing improvements across the Radio Access Network (RAN). The objective is to enhance user experience, ensure radio resources are efficiently utilised, and maintain network KPIs in line with company and regulatory expectations.
The engineer will be responsible for end-to-end performance monitoring, conducting detailed diagnostics on network elements, and identifying areas where optimisation can drive improved service delivery. The position entails the use of advanced network optimisation tools, drive test analysis, performance metrics review, parameter tuning, and the development of action plans to resolve service degradation issues.
The job requires continuous tracking of network indicators, reporting performance trends, and conducting root-cause analysis on recurring or persistent issues. The engineer will collaborate with other teams involved in planning, integration, and field operations to address challenges affecting voice, data, and other radio services. Part of the responsibilities includes recommending system-level changes, validating new site integrations, optimising handovers, balancing network loads, and ensuring the overall efficiency of radio resources.
The role further includes preparing optimisation reports, engaging in capacity planning activities, reviewing site rollout plans, and ensuring that new installations or upgrades align with performance standards. Given the dynamic nature of the telecommunications environment, the RAN Optimization Engineer is expected to stay updated on evolving technologies and contribute insights that support the continuous evolution of the network in the region.
This position demands consistent engagement with technical stakeholders, support teams, and vendors when required. It may also involve field visits to conduct optimization activities, perform tests, verify site performance, and gather on-ground intelligence to support decision-making.
ANDROID DEVELOPER
Location: Nairobi, Kenya
Posting Date: 17/11/2025
Within the Technology Division, the Android Developer role supports the creation, enhancement, and maintenance of mobile applications that deliver digital services to customers. This position is structured to ensure the development of high-quality Android applications that align with business needs, technical best practices, and evolving user expectations.
The Android Developer will be responsible for participating in the full mobile development lifecycle, from conceptualisation to deployment and ongoing maintenance. This includes designing application features, writing clean and maintainable code, conducting unit tests, and ensuring applications perform smoothly across various Android devices and OS versions.
The developer will collaborate with product managers, UI/UX teams, backend engineers, and quality assurance teams to ensure mobile solutions meet functional and technical requirements. Responsibilities include integrating applications with backend services, ensuring data security, implementing design specifications, and addressing issues identified during testing or after deployment.
The role requires a proactive approach to bug fixing, performance tuning, enhancement of existing features, and refactoring code when necessary. The Android Developer will also evaluate emerging technologies, contribute to architectural discussions, and ensure that mobile development standards are upheld across all projects.
Additional responsibilities include preparing technical documentation, supporting the release management process, and participating in sprint planning, code reviews, and continuous integration and delivery activities. The position plays a critical role in ensuring that mobile applications remain reliable, scalable, and aligned with the broader digital ecosystem of the organisation.
SENIOR UX DESIGNER
Location: Nairobi, Kenya
Posting Date: 13/11/2025
The Senior UX Designer role is positioned within the Technology Division and focuses on creating seamless, intuitive, and engaging user experiences across digital products and platforms. As digital adoption continues to grow, this role contributes significantly to ensuring that digital journeys are user-centric, accessible, and aligned with the functional objectives of various business units.
The Senior UX Designer is required to lead UX research initiatives, conduct user testing, develop interaction models, and contribute to design systems that support consistency across digital interfaces. The role includes working closely with product teams, developers, and other designers to translate complex technical requirements into clear and meaningful user experiences.
Responsibilities involve mapping user journeys, creating wireframes, developing prototypes, conducting heuristic evaluations, analysing user behaviour data, and providing insights that guide product improvement. The designer will collaborate with cross-functional teams during discovery phases, participate in design critiques, and ensure that customer needs remain central throughout the design lifecycle.
The role also requires the creation and maintenance of documentation that supports UX guidelines, design standards, and accessibility principles. This includes contributing to design libraries, ensuring alignment with brand direction, and maintaining design consistency across platforms. The Senior UX Designer will be expected to mentor junior designers, support UX strategy development, and influence decisions that impact the overall user experience.
This position plays a key role in transforming complex customer and business needs into simple, intuitive, and high-quality digital interactions. It contributes directly to enhancing engagement, reducing friction, and delivering value across customer touchpoints.
