Collections/DMO Officer – Asset Finance/IPF
HFC Limited, the banking and property finance subsidiary of HF Group, has an exciting opportunity in our Collections Department. We are seeking a talented, dynamic, self-driven, and results-oriented individual who is committed to performance, excellence, and participating in our growth strategy.
Ensure focused attention on and closely monitor the performance of an assigned portfolio of Asset Finance/IPF accounts in early arrears by identifying, reviewing, monitoring and implementing Collections’ action plans to ensure performance of the portfolio.
A clearly defined strategy for regularizing the AF/IPF accounts & returning the accounts to performing status or exit must be documented and approved in each case.
Deadline: 2025-11-25
Category: Collections
Subsidiary: HFC
Principle Accountabilities
- Reviewing and identifying AF accounts in early arrears and recommending the best plan of action for resolution.
- Implementing approved remedial plans and monitoring performance of accounts to ensure that the allocated portfolio is rehabilitated.
- Ensuring that loan accounts migration to the next adverse risk classification is reduced.
- Conducting customer call visits to access business performance for SMEs and Corporate clients and filing call visit reports for management use.
- Ensure accurate Collections Progress Reports (CPR) that is detailed on assigned portfolio are generated and reviewed per prescribed frequency.
- Reduction of monthly loan provisioning amounts from current average as prescribed.
- Coordinating with external service providers e.g. brokers, auctioneers, valuers, Tracking & insurance companies on the recovery process for assigned accounts where applicable as per TAT.
- Receiving, reviewing and filing all loan related documents for continuous usage and access.
- Maintaining a robust asset finance register for repossessed units in the various storage yards and sales records for all the auctioned units.
Key Competencies and Skills
Technical Competencies
- IT Skills
- Basic principles of banking and lending
General Competencies
- Analytical
- Communication skills
- Interpersonal skills
- Team player
Minimum Qualifications, Knowledge and Experience
- University degree Upper 2nd Class Honors or 3.0 GPA in Credit management or Business-related field.
- 3 years’ experience in Credit two (2) of which should be in AF Collections/ debt management.
