Lets Write Africa’s Story Together!
Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this.
Job Description
The main aim and purpose of the role is to ensure sales of OMLAK Pensions Solutions to the identified market segments. Production should be within service and delivery standards set by the standardized processes. This role also responds to new client queries as per the set timelines. This role is responsible for building and maintaining relationships with intermediaries ,the pensions operations department and other key shared service teams in order to ensure smooth operations and business continuity..
KEY TASKS AND RESPONSIBILITIES
DELIVERY OF SALES BUDGET – Ensure the set budget for pensions is realized for the year.
MARKET INTELLIGENCE – Obtain market information in respect of Corporate and pensions business and ensure the information is used for product improvement so that our product offering remain relevant and continue to meet customer expectations
PROPOSALS FOLLOW UP:
- Ensure proposals are delivered within the agreed timelines.
- Follow up competitiveness of proposals sent out.
- Driving business and ensuring sustained growth, focusing on achieving/ surpassing sales targets.
- Expanding business reach and proactively creating new sales leads/ opportunities.
- Constantly interacting with prospects and maintaining cordial business relationship with key clients.
- Expanding channel business by sourcing new partners as well as maintaining efficient business relationships with existing partners to enhance growth of business operations.
- Handling high value sales, addressing minor details and identifying areas of improvements in customer service.
- Undertaking business case assessment to enhance channel sale relations, as well as assessing and evaluating new products.
- Managing an efficient sales cycle (sales pipeline) and value based service cycle through use of deal pipelines to drive the following business goals: –
- Identify Target customer
- Meeting to determine needs
- Client acquisition
- Account Service Plan – client/intermediary visits, policy documentation, credit control, claims management, SLA’s etc.
- Ensure that proper management of accurate, quality and timely business reports.
- Monitor competitor activity and advise the business on opportunities/threats that are presented by such activities.
- Delivery of analytics report to help guide improve proposal conversion ratios
- Performance reporting and tracking
- 2.2. Risk Management, Internal Governance and Compliance
- Understanding and enforcing company policies and risk control measures in relation to handling of new clients.
- Escalate risks/control breaks to management when identified. Assist in management of those risk/control breaks
- Compliance to all regulatory requirements and internal policies
2.3. Anti-Money Laundering (Aml) Expectation
The incumbent will be responsible for ensuring adherence to, implementation of, and adoption of Compliance, Anti-Money Laundering (AML), and Sanctions-related policies, procedures, and process requirements within Old Mutual and its subsidiaries. This includes execution of customer due diligence processes, ensuring compliance with Know-Your-Customer (KYC) standards, conducting ongoing and enhanced due diligence, and maintaining data quality. Additionally, the role involves identifying and monitoring potential AML, Sanctions, or Compliance breaches and unusual activities, and escalating these concerns to the Risk and Compliance Office for further action.
3. SKILLS AND COMPETENCIES
- Good communication skills (written & oral)
- Good assessment, analytical and problem-solving skills
- Ability to interact at all levels./stakeholder management
- Financial management & report writing skills.
- Proven planning, co-ordination and time management skills
- Business Awareness – Financial markets
- Keen attention to detail
4. KNOWLEDGE & EXPERIENCE
- At least 2 years’ relevant experience
- Knowledge of regulatory and compliance requirements of the pensions markets
- Technical Knowledge – product, process, and KYC/AML compliance requirements knowledge.
- Client Experience
- Online platforms and sales and lead generation
5. QUALIFICATIONS
- Business related degree
- Sales experience
- Evidence of Pensions administration and associated Employee Benefits will be an added advantage
Skills
Accounting, Action Planning, Computer Literacy, Data Analysis, Database Reporting, Data Compilation, Data Interpretations, Evaluating Information, Management Reporting, Numerical Aptitude, Oral Communications, Professional Presentation, Report Review, Sales Software, Statistical Analysis Technique
