Jubilee Life Insurance has announced a wide range of employment opportunities across several departments, offering roles suited to candidates at different career stages. These vacancies reflect the organization’s ongoing commitment to strengthening its operational capacity, enhancing customer experience, expanding retail agency networks, and improving service standards in both group and individual life insurance segments. The positions available range from entry-level internships to senior leadership roles, ensuring that individuals with diverse professional backgrounds can identify a suitable opportunity. Each role has been designed to support strategic growth while maintaining the company’s long-standing reputation in the insurance sector.
The following article provides comprehensive job descriptions for all the open positions, arranged clearly and in a format that accommodates third-party job boards. Interested applicants are encouraged to review each description carefully and submit applications before the indicated closing dates.
Business Analyst
Closing Date: December 1, 2025
The Business Analyst role focuses on supporting organizational decision-making by providing insights derived from data, business processes, and market trends. The position requires strong analytical thinking and a structured approach to problem-solving. The Business Analyst is responsible for conducting research, mapping processes, evaluating operational efficiencies, and ensuring the alignment of proposed solutions with business objectives.
Key responsibilities include analyzing business requirements to support project implementation, developing documentation that outlines workflow structures, identifying areas where existing processes can be optimized, and collaborating with internal units to ensure recommendations are feasible and effective. The Business Analyst also contributes to the preparation of reports that inform senior management decisions, offers support during system enhancement initiatives, and assists in monitoring the progress of ongoing business improvement activities.
The role further involves collecting relevant data from multiple internal sources, evaluating patterns or trends, and preparing presentations or summaries that facilitate clear communication across teams. The Business Analyst ensures that project deliverables reflect business needs and that any changes proposed are aligned with organizational priorities.
Apply Now
Customer Service Officer
Closing Date: December 1, 2025
The Customer Service Officer provides front-line support to clients, ensuring inquiries, requests, and concerns are addressed courteously and promptly. This role is essential to upholding service standards and maintaining positive relationships with policyholders.
The responsibilities include handling walk-in and telephone inquiries, guiding customers through policy-related processes, and offering accurate information regarding products, benefits, premiums, claims, and procedures. The Customer Service Officer coordinates with relevant departments to resolve client issues, ensures that customer feedback is properly documented, and monitors the status of pending matters to guarantee timely responses.
The position requires thorough record management, including updating customer data and ensuring that communication records are maintained appropriately. The officer also participates in service improvement initiatives and contributes to strengthening customer satisfaction metrics.
Apply Now
Officer – Group Life Servicing
Closing Date: November 30, 2025
The Officer – Group Life Servicing is responsible for administering group life policies, ensuring efficient policy servicing, and maintaining smooth communication between the organization, corporate clients, brokers, and internal departments. The role supports end-to-end policy lifecycle activities.
Key duties include preparing policy documents, processing endorsements, managing premium allocations, and handling inquiries from group clients. The officer ensures the timely renewal of policies, coordinates membership updates, and monitors group claims to ensure all documents are properly reviewed and forwarded for assessment.
This position requires maintaining accurate policy records, generating reports for internal use, supporting relationship management activities, and assisting in resolving issues that arise during servicing operations. Coordination with underwriting, finance, and claims departments is central to ensuring seamless service delivery.
Apply Now
Officer – Group Life Servicing (6-Month Contract)
Closing Date: November 30, 2025
This contractual role mirrors the responsibilities of the permanent Officer – Group Life Servicing position but is designed to provide additional operational support during peak activity periods or specialized projects.
The Officer is assigned tasks such as processing policy updates, responding to corporate client inquiries, preparing documentation for renewals, managing membership adjustments, and supporting claims administration activities. The role also ensures data accuracy, assists with reporting needs, and contributes to maintaining high service standards for group life clients.
Given its temporary nature, the role requires adaptability and efficient task execution to support the team during periods of increased workload.
Apply Now
Relationship Officer
Closing Date: November 30, 2025
The Relationship Officer position focuses on managing and strengthening relationships with clients, agents, and stakeholders within the life insurance segment. The role aims to enhance customer loyalty, promote product understanding, and ensure that client needs are met in a timely and satisfactory manner.
Responsibilities include onboarding clients, conducting regular engagement sessions, ensuring smooth communication between policyholders and relevant units, and addressing concerns or queries related to coverage or benefits. The officer plays an active role in coordinating with sales and service teams to ensure that customer expectations are aligned with policy provisions.
The Relationship Officer may also support business retention initiatives by identifying areas where improved engagement can reduce attrition. The role involves generating periodic reports on client interactions and providing insights that support continuous service enhancement.
Apply Now
Business Development Manager – Retail Agency Sales
Closing Date: November 30, 2025
The Business Development Manager – Retail Agency Sales oversees the performance and growth of retail agency networks. The position requires managing sales strategies, monitoring agent productivity, and ensuring that targets are achieved within prescribed timelines.
The manager is responsible for recruiting, onboarding, and developing agency teams. This includes organizing training sessions, offering guidance on product knowledge, and ensuring compliance with internal and regulatory standards. The role also involves conducting market assessments to identify opportunities for business expansion, evaluating agent performance trends, and devising strategic plans that support sustained growth.
Additionally, the manager participates in the creation of marketing initiatives, oversees sales reporting activities, and maintains communication with senior leadership on performance metrics. The role demands strong coordination with the operations, underwriting, and finance teams to ensure smooth processes for policy issuance, servicing, and compensation.
Apply Now
Head of Business Development – Group Life and Credit Life
Closing Date: November 30, 2025
This senior leadership role is responsible for overseeing business development strategies within the Group Life and Credit Life segments. The Head of Business Development provides strategic direction, leads sales growth efforts, and ensures the organization maintains a competitive position in the market.
Key responsibilities involve developing and executing business acquisition strategies, managing relationships with corporate clients, financial institutions, intermediaries, and partners, and ensuring that product offerings meet market expectations. The role includes analyzing performance data, leading the preparation of proposals, overseeing pricing discussions in coordination with underwriting, and participating in negotiations with clients.
Additionally, the Head leads the departmental team, ensuring alignment with organizational objectives, supporting capability development, and monitoring performance outcomes. The role also contributes to forecasting, prepares detailed performance reports, and works closely with executive leadership to support corporate planning.
Apply Now
Investment Analyst
Closing Date: November 30, 2025
The Investment Analyst supports the management of investment portfolios through research, market analysis, and reporting. The role plays a key function in ensuring that investment decisions are well-informed and aligned with the organization’s financial objectives.
The responsibilities include conducting market and sector research, assessing risks, preparing investment proposals, and generating periodic performance reports. The analyst also monitors macroeconomic developments, reviews asset performance, and ensures that investment strategies remain aligned with regulatory requirements and internal policies.
The role supports portfolio rebalancing exercises, assists with the evaluation of new investment opportunities, and ensures the availability of accurate data for decision-making. Coordination with fund managers, finance teams, and external investment partners is also required.
Apply Now
Sales Manager
Closing Date: November 30, 2026
The Sales Manager position is designed for individuals responsible for overseeing sales operations within the life insurance division. The role involves guiding sales teams, developing strategies that support business growth, and ensuring that annual production targets are met.
Responsibilities include recruiting and training sales agents, implementing performance monitoring systems, and organizing engagement sessions that enhance productivity. The manager also plays a role in expanding market presence by identifying opportunities for new business, coordinating marketing initiatives, and ensuring compliance with established procedures.
The position requires preparing reports on sales performance, tracking agent achievements, and working closely with senior management to refine sales plans. The Sales Manager ensures that customer interactions remain aligned with service standards and that the sales force operates with professionalism and efficiency.
Apply Now
Sales Intern
Closing Date: November 30, 2026
The Sales Intern role provides an entry-level opportunity for individuals interested in developing a career in life insurance sales. It combines practical exposure with structured learning, offering interns a platform to understand product offerings, sales processes, and customer engagement strategies.
Intern responsibilities include supporting sales agents during client interactions, participating in product presentations, and assisting in preparing marketing materials or reports. The role may also involve market research, following up with potential leads, and learning to manage basic customer inquiries.
This position is designed to cultivate foundational sales skills, enhance product understanding, and support the broader sales function through administrative and field-related activities.
