A leading financial institution is announcing several employment opportunities across multiple departments as part of an ongoing strategic expansion. The organisation is seeking qualified and experienced individuals to contribute to key operational, commercial and regulatory functions. These roles span consumer banking, corporate banking, agribusiness, and risk, and they are positioned within different regions and the head office. Each vacancy offers an opportunity for professionals who are committed to advancing their career in a structured and performance-driven environment. The following sections outline the available positions and provide detailed job descriptions for all roles being recruited.
Position: Direct Sales Representative (Multiple Positions)
Band/Level: Direct Sales Representative
Department: Consumer Banking
Contract Terms: Fixed Term Contract
Length of Contract: Fixed Term
Location: Rift & Western, Pwani, Nairobi East & West
Expiry Date: 11 December 2025
Job Description
The Direct Sales Representative position is designed to support the Consumer Banking department in expanding customer acquisition and driving product uptake across multiple market segments. The holder of this role is expected to actively engage with prospective customers, promote retail banking products, and achieve assigned sales targets.
The successful individual will be responsible for conducting field-based sales activities within the assigned geographical region. This includes identifying sales prospects, generating leads, scheduling product presentations, and responding to customer inquiries. The role involves regular interaction with members of the public, requiring clear communication and a persuasive approach to explaining product features and benefits.
The Direct Sales Representative will be required to maintain detailed records of sales activities, update customer information, and submit weekly and monthly performance reports. Accuracy in documentation is essential to support effective monitoring and compliance with internal procedures. In addition, the role involves cooperating with branch teams and regional managers to coordinate sales campaigns and to support the implementation of market activation strategies.
The position requires continuous market intelligence gathering. The individual must assess competitor activity, gather customer insights, and provide feedback to management to support product refinement and strategic adjustments. The role also involves observing operational and regulatory guidelines that apply to consumer sales activities across the banking sector.
Customer onboarding is a key component, requiring the representative to guide new clients through the account opening process. This includes ensuring that all documentation is completed accurately and submitted within set timeframes. Ongoing customer support may also be required to maintain client satisfaction and foster long-term engagement.
This is a field-intensive role and the successful individual will be expected to maintain high levels of personal organisation, time management, and self-drive. The role contributes directly to revenue growth and plays an essential part in increasing the organisation’s market presence across the assigned regions.
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Position: Relationship Manager – Agribusiness Rift and Western Region
Band/Level: Manager
Department: Corporate & Institutional Banking
Contract Terms: Open Ended
Location: Rift and Western Region – Kisumu
Expiry Date: 08 December 2025
Job Description
The Relationship Manager – Agribusiness role focuses on managing and expanding agribusiness clientele within the Rift and Western region. The position supports the Corporate & Institutional Banking department by providing relationship management, portfolio growth, and advisory support tailored to the agricultural value chain.
The holder is responsible for developing a portfolio of agribusiness clients, including processors, cooperatives, commercial farmers, aggregators, and other agribusiness stakeholders. This requires regular engagement with clients to understand their operational needs, financing requirements, and growth potential. The Relationship Manager is expected to provide customised financial solutions that align with each client’s business model.
The position involves conducting comprehensive credit assessments, preparing credit proposals, and ensuring that all agribusiness financing applications align with internal risk parameters. The individual must work closely with risk and credit evaluation teams to ensure that submitted proposals are complete, accurate, and supported by relevant documentation.
Another key responsibility is monitoring customer accounts and ensuring that performance aligns with expectations. This includes tracking loan utilisation, repayment patterns, customer satisfaction levels, and any indicators of risk exposure. The Role requires frequent visits to customer premises and agricultural sites to gain an informed understanding of their operations.
The Relationship Manager will contribute to the development of agribusiness strategies and participate in regional stakeholder engagement sessions. This includes liaising with government institutions, agricultural organisations, development partners, and suppliers in the value chain to understand sector trends.
Portfolio growth is a central expectation. The individual is required to identify new business opportunities, build networks, and increase the institution’s agribusiness presence in the region. The ability to maintain consistent customer engagement is essential to ensure strong relationship management.
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Position: Senior Relationship Manager – Corporate Banking, Trade & Distribution Sector
Band/Level: Senior Manager
Department: Corporate & Institutional Banking
Contract Terms: Open Ended
Location: Head Office
Expiry Date: 08 December 2025
Job Description
The Senior Relationship Manager for the Corporate Banking Trade and Distribution sector is tasked with managing high-value corporate clients within the trade and distribution industry. The role is located at the Head Office and involves strategic management of corporate portfolios, focusing on growth, risk control, and service excellence.
The individual in this position is responsible for developing long-term relationships with corporate clients engaged in trade, logistics, wholesaling, and distribution. This involves understanding their business models, financial needs, transactional flows, operational cycles, and investment strategies. The Senior Relationship Manager will provide tailored financial solutions that address working capital needs, trade finance requirements, asset financing, and cash management services.
A major responsibility of the role is the preparation and analysis of credit proposals. The Senior Relationship Manager must conduct detailed financial assessments, evaluate market risks, and prepare comprehensive recommendations to support credit decisions. The role requires close coordination with the credit risk department to ensure high-quality submissions.
Portfolio monitoring is another key aspect. The successful individual will track client performance, assess early warning indicators, and take proactive steps to mitigate potential risks. This includes frequent client meetings, site visits, and ongoing financial analysis to ensure compliance with internal and regulatory requirements.
The Senior Relationship Manager plays a role in strategic planning for the corporate banking division. This includes contributing to product development discussions, providing market insights, and supporting the implementation of relationship management frameworks across the department. The role also involves participating in high-level client negotiations, ensuring contract terms protect the institution’s interests while meeting client expectations.
Another expectation is business development. The position requires continuous prospecting for new corporate clients and building strategic sector relationships to expand the organisation’s market share. The individual will represent the bank at corporate forums, trade events, and stakeholder meetings, promoting available financial solutions and strengthening institutional visibility.
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Position: Senior Officer, Regulatory and Statutory Compliance
Band/Level: Senior Officer
Department: Risk
Contract Terms: Open Ended
Length of Contract: Open Ended
Location: Head Office
Expiry Date: 08 December 2025
Job Description
The Senior Officer for Regulatory and Statutory Compliance supports the institution’s Risk Department by ensuring adherence to all applicable regulatory requirements and statutory obligations. This role is central to maintaining the organisation’s compliance posture and reducing exposure to legal or regulatory breaches.
The individual will be responsible for monitoring changes in regulatory frameworks and ensuring the institution’s processes remain aligned with updated laws and guidelines. This includes reviewing circulars, directives, and official communication issued by regulators and translating these requirements into actionable internal compliance measures.
The Senior Officer must undertake regular compliance risk assessments to identify gaps, evaluate control effectiveness, and recommend corrective actions. This involves reviewing departmental processes, evaluating compliance with set policies, and identifying potential areas of non-compliance. These assessments support the development of improved internal controls.
The position requires preparing and submitting regulatory reports within stipulated deadlines. Accuracy and timeliness are critical, and the individual must coordinate with multiple departments to gather data and validate the completeness of submissions. The Senior Officer may also be required to support regulatory inspections, audits, and compliance reviews.
The role involves developing and updating internal compliance policies and procedures to reflect evolving regulatory expectations. This includes drafting new guidelines, updating manuals, and supporting awareness programmes across departments. The position also requires facilitating compliance training sessions to ensure employees understand their obligations.
Another key responsibility is monitoring compliance breaches and supporting investigations. The individual will track reported incidents, analyse root causes, and coordinate remedial actions. This supports the organisation’s commitment to ethical conduct, transparency, and accountability.
The Senior Officer works closely with the Head of Compliance and other risk units to support enterprise-wide risk management initiatives. This includes contributing to risk reports, supporting compliance committees, and participating in governance meetings where necessary.
