Job Title: Customer Service Officer
Company: Jubilee Life Insurance Limited
About Jubilee Insurance
Jubilee Insurance was established in 1937 as the first locally incorporated insurance company in Mombasa, Kenya. Since then, it has grown to become the largest composite insurer in East Africa, offering Life, Pensions, General, and Medical Insurance solutions. Today, Jubilee Insurance serves over 1.9 million clients and operates across Kenya, Uganda, Tanzania, Burundi, and Mauritius.
The Group is the only ISO-certified insurance organization listed on all three East African stock exchanges—the Nairobi Securities Exchange (NSE), Dar es Salaam Stock Exchange (DSE), and Uganda Securities Exchange (USE). Jubilee’s regional offices are highly rated for leadership, quality, and risk management, with credit ratings of AA- in Kenya and Uganda and A+ in Tanzania.
We are committed to delivering excellence, innovation, and customer-centered insurance solutions that meet the needs of individuals and businesses across the region.
We currently have an exciting career opportunity for a Customer Service Officer within Jubilee Life Insurance Limited. The position holder will report to the Assistant Manager – Contact Centre & Branches and will be based in Kisii.
