5 Vacancies Open At Safaricom

by KMax

A leading organisation in Kenya is seeking skilled, competent, and forward-thinking professionals to join various teams across the Technology Division, Consumer Business Organization, and other strategic units. These vacancies respond to ongoing business needs that demand strong technical capabilities, innovative thinking, and a commitment to delivering high-quality results. Each of the open roles contributes significantly to the company’s mission of advancing digital transformation, strengthening customer engagement, and supporting operational excellence.

The positions available include Backend Engineer, Software Engineer – Frontend, Principal, Enterprise IoT & ICT Presales, Architecture & Integration, Segment Marketing Manager – Aspirers, and Senior Commercial Manager – Content & Digital Services. Each role serves a unique strategic purpose within the organisation and offers an opportunity for experienced professionals to advance their careers while contributing to initiatives of national and regional importance.

This job advert outlines the responsibilities for each role in detail to help potential applicants evaluate where their expertise may align. Candidates are encouraged to carefully review the job descriptions and apply using the indicated method.


BACKEND ENGINEER
Location: Nairobi, Kenya
Posting Date: 02/12/2025

The Backend Engineer position exists within the Digital IT Department under the Technology Division. The role focuses on developing, maintaining, and optimising server-side logic, systems integration, and application performance to support key digital platforms and solutions. The primary objective is to ensure that backend services are reliable, secure, scalable, and aligned with business requirements.

Job Description:

The Backend Engineer will be responsible for developing backend systems that support various digital products and services. The role entails working closely with cross-functional teams to translate functional requirements into high-quality backend solutions. The engineer will be expected to participate in system design, architecture discussions, and the continuous improvement of development practices within the team.

Key responsibilities include building and maintaining APIs, ensuring seamless integration between internal and external systems, and optimising performance of backend services. The engineer will work on enhancing system reliability by implementing proper error handling, logging, security protocols, and performance tuning. The role further includes designing database models, writing efficient queries, and managing data storage solutions that meet application performance needs.

In addition, the Backend Engineer will support deployment processes by creating automated pipelines, participating in code reviews, and aligning development work with DevOps best practices. The engineer will be involved in issue resolution, debugging complex system problems, conducting root cause analysis, and implementing sustainable fixes.

The role requires collaboration with frontend developers, product managers, QA teams, and infrastructure engineers to ensure consistency and alignment across the entire technology stack. The Backend Engineer is also expected to contribute to documentation, improve coding standards, and support knowledge sharing within the Digital IT Department.

Apply Now


SOFTWARE ENGINEER – FRONTEND
Location: Nairobi, Kenya
Posting Date: 02/12/2025

The Software Engineer – Frontend role is available within the Digital IT Department under the Technology Division. This role supports the development of user-facing applications and interfaces that shape how customers and internal teams interact with digital platforms. The position is essential to ensuring seamless usability, strong performance, and visual consistency across digital products.

Job Description:

The Software Engineer – Frontend will be responsible for translating design concepts and user requirements into functional, responsive, and efficient web interfaces. The position involves implementing frontend logic, optimising user experience, and ensuring alignment with brand and accessibility standards.

The engineer will work extensively with design teams to interpret UI/UX specifications and convert them into reusable frontend components. The role includes ensuring cross-browser compatibility, enhancing page performance, and maintaining responsiveness across different screen sizes and devices.

Key tasks include integrating frontend applications with backend services, working with API endpoints, and ensuring that data exchange between interfaces and server-side systems is efficient and secure. The engineer will also be involved in testing, code reviews, and debugging to ensure high-quality releases.

The role requires participation in sprint planning, collaboration with backend developers, and contribution to architectural discussions for frontend solutions. The engineer will be expected to maintain code documentation, support continuous integration processes, and follow best practices for frontend development. Additionally, the position includes identifying opportunities for improving user experience, enhancing component reusability, and ensuring consistency across the organisation’s digital platforms.

Apply Now


PRINCIPAL, ENTERPRISE IOT & ICT PRESALES, ARCHITECTURE & INTEGRATION
Location: Kenya
Posting Date: 27/11/2025

The Principal, Enterprise IoT & ICT Presales, Architecture & Integration role lies within the Technology Enterprise Solutions section under the Technology Division. This senior role is responsible for leading the design, development, and integration of enterprise IoT and ICT solutions that meet customer requirements and align with market demands. It plays a critical advisory and solution-driven function within the enterprise segment.

Job Description:

This role leads presales activities, solution architecture, product integration strategies, and the conceptualisation of enterprise solutions. The principal will work closely with enterprise clients, commercial teams, and technical departments to design IoT and ICT solutions that support business transformation initiatives.

The responsibilities include assessing customer needs, analysing technical environments, and creating end-to-end solutions that incorporate connectivity, device management, cloud services, analytics, and integration capabilities. The principal will develop architecture blueprints, technical proposals, and solution demonstrations for enterprise customers.

The role involves coordinating technical validation exercises, conducting proof-of-concept deployments, and ensuring that proposed solutions meet security, scalability, and performance standards. Additionally, the principal will lead technical discussions with key partners, vendors, and internal stakeholders to ensure alignment in solution development.

Other responsibilities include supporting commercial teams in tender processes, preparing technical documentation, and guiding solution pricing strategies. The principal must ensure that integration of IoT and ICT solutions aligns with existing systems, supports emerging technologies, and adheres to industry best practices.

The role also requires providing technical mentorship within the team, contributing to product development roadmaps, and ensuring that enterprise solutions remain competitive within the evolving technological landscape.

Apply Now


SEGMENT MARKETING MANAGER – ASPIRERS
Location: Kenya
Posting Date: 27/11/2025

The Segment Marketing Manager – Aspirers role is situated within the Segments Marketing Tribe of the Consumer Business Organization. It is focused on developing and managing marketing strategies for the Aspirers segment, ensuring that market needs are addressed and that customer interactions align with organisational objectives.

Job Description:

The Segment Marketing Manager will oversee the strategic planning, execution, and optimisation of marketing initiatives targeting the Aspirers customer segment. The role involves conducting market analysis to understand customer behaviours, preferences, and emerging trends to inform impactful marketing strategies.

Key responsibilities include designing segment-specific propositions, developing marketing campaigns, and working closely with product development teams to ensure compatibility between offerings and customer needs. The manager will assess customer value, develop segment roadmaps, and monitor performance indicators such as adoption rates, usage, and segment growth.

The role includes collaborating with cross-functional teams across digital, customer experience, analytics, and brand departments to ensure effective execution of marketing activities. The manager will develop insights-driven strategies, optimise customer journeys, and ensure communication channels effectively reach the segment.

Additionally, the Segment Marketing Manager will evaluate campaign effectiveness, prepare reports, and recommend improvements. The role includes identifying new opportunities for enhancing segment positioning, strengthening brand affinity, and increasing overall market share. Stakeholder engagement, including interactions with agencies and partner teams, will form part of the daily responsibilities.

Apply Now


SENIOR COMMERCIAL MANAGER – CONTENT & DIGITAL SERVICES
Location: Kenya
Posting Date: 27/11/2025

The Senior Commercial Manager – Content & Digital Services position exists within the Consumer Business Organization. This role oversees the commercial strategy, partnership management, and revenue growth of content and digital service offerings. It plays a key role in ensuring that the organisation’s content portfolio remains competitive, innovative, and aligned with customer expectations.

Job Description:

The Senior Commercial Manager will lead commercial planning, market engagement, and product development initiatives for digital content services. The responsibilities include identifying growth opportunities, leading commercial negotiations, and managing relationships with content providers, digital partners, and internal teams.

The role involves developing commercial models, overseeing partnership agreements, and ensuring alignment between digital service offerings and market trends. The manager will define long-term commercial strategies, evaluate product performance, and implement initiatives that drive revenue and customer engagement.

Key tasks include coordinating with technology teams to support product integration, working with marketing teams to launch and promote offerings, and collaborating with finance teams to monitor revenue performance. The manager will also oversee compliance with regulatory requirements related to content distribution and digital service operations.

Additionally, the role requires tracking competitive landscapes, conducting performance reviews of partnerships, and implementing commercial improvements. The manager will be responsible for ensuring that digital services evolve with market needs and for identifying new content opportunities to enhance customer value.

Apply Now

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