BURN Manufacturing is a mission-driven organization operating within the environmental services and sustainability sector. The company focuses on the design, manufacturing, and distribution of clean cooking and energy solutions that contribute to improved livelihoods, environmental conservation, and reduced carbon emissions. With operations that span manufacturing, sales, installation, and institutional partnerships, BURN Manufacturing continues to expand its footprint across Kenya and the wider region.
As part of its continued growth and operational strengthening, BURN Manufacturing is seeking qualified, experienced, and motivated professionals to fill several key positions based in Nairobi, Kenya. These roles are critical to supporting institutional stove programs, expanding business partnerships, and ensuring effective installation and after-sales service delivery. The opportunities available cut across business development, key account management, and technical installation functions.
This job hiring article outlines the available positions in detail, providing clear and comprehensive job descriptions for each role. The article is structured to support third-party job board publication and is presented in a neutral, professional, and third-person tone. All roles are based in Nairobi, Kenya, and applications are currently open.
Available Positions
- Key Account Manager (Institutional Stoves)
- Business Development Manager (Institutional Stoves)
- Installation Team Lead
- Installation Technician
Each position is described below with a detailed outline of responsibilities and expectations.
Position 1: Key Account Manager (Institutional Stoves)
Location: Nairobi, Kenya
Industry: Environmental Services, Sustainability
Role Overview
The Key Account Manager (Institutional Stoves) is responsible for managing and growing strategic relationships with institutional clients who utilize large-scale or commercial stove solutions. This role plays a central part in ensuring client satisfaction, contract compliance, and long-term partnership sustainability. The position requires close coordination with internal teams, including sales, technical, logistics, and operations, to ensure that institutional clients receive consistent and high-quality service throughout the project lifecycle.
The role is focused on post-sales account management, ongoing engagement with key stakeholders, and identifying opportunities for expansion within existing accounts. The Key Account Manager acts as the primary point of contact between BURN Manufacturing and its institutional partners.
Key Responsibilities
The Key Account Manager is responsible for managing assigned institutional accounts from onboarding through long-term engagement. This includes maintaining regular communication with clients, understanding their operational needs, and ensuring that stove solutions are delivered, installed, and supported according to agreed timelines and specifications.
The role involves coordinating internally to ensure smooth execution of contracts. This includes working with installation teams to schedule deployments, collaborating with logistics teams to ensure timely delivery of products, and engaging technical teams to address performance or maintenance concerns.
The Key Account Manager monitors account performance and ensures that service-level agreements are met. This includes tracking key metrics, addressing issues or escalations, and proactively resolving potential challenges before they impact client satisfaction.
The position also requires preparing regular reports on account status, project progress, and client feedback. These reports support internal decision-making and contribute to continuous improvement in institutional service delivery.
In addition, the role involves identifying opportunities to expand existing accounts. This may include upselling additional products, expanding stove coverage across multiple sites, or supporting renewals and follow-on projects. The Key Account Manager works closely with business development colleagues to align account growth strategies.
Position 2: Business Development Manager (Institutional Stoves)
Location: Nairobi, Kenya
Industry: Environmental Services, Sustainability
Role Overview
The Business Development Manager (Institutional Stoves) is responsible for identifying, developing, and securing new institutional partnerships that support the growth of BURN Manufacturing’s institutional stove portfolio. This role is focused on market expansion, partnership development, and revenue growth within sectors such as education, healthcare, hospitality, humanitarian organizations, and other large-scale cooking environments.
The role requires a strong understanding of institutional procurement processes, stakeholder engagement, and solution-based selling. The Business Development Manager works closely with technical, marketing, and operations teams to develop proposals that align with client needs and organizational capabilities.
Key Responsibilities
The Business Development Manager is responsible for identifying potential institutional clients and partnership opportunities through market research, networking, and direct outreach. This includes mapping target sectors, understanding customer pain points, and positioning institutional stove solutions as viable and sustainable alternatives.
The role involves leading the full business development cycle, from initial engagement and needs assessment through proposal development, negotiation, and contract closure. This includes preparing detailed proposals, pricing models, and implementation plans tailored to institutional requirements.
The position requires building and maintaining strong relationships with decision-makers, procurement teams, and technical stakeholders within client organizations. The Business Development Manager represents BURN Manufacturing in meetings, presentations, and negotiations.
The role also involves monitoring market trends, competitor activity, and policy developments that may impact institutional stove adoption. Insights gathered are used to refine business development strategies and inform internal planning.
Collaboration is a key aspect of the role. The Business Development Manager works closely with Key Account Managers to ensure smooth transition from sales to account management, as well as with installation and operations teams to ensure proposed solutions are operationally feasible.
Position 3: Installation Team Lead
Location: Nairobi, Kenya
Industry: Environmental Services, Sustainability
Role Overview
The Installation Team Lead is responsible for supervising and coordinating installation activities related to institutional stove deployments. This role provides leadership to installation technicians and ensures that installations are completed safely, efficiently, and in compliance with technical standards and project timelines.
The position serves as a link between field installation teams and office-based operations and technical teams. The Installation Team Lead plays a critical role in maintaining installation quality, managing field resources, and ensuring adherence to safety and operational protocols.
Key Responsibilities
The Installation Team Lead is responsible for planning and coordinating daily installation activities across multiple sites. This includes assigning tasks to installation technicians, scheduling site visits, and ensuring that required tools and materials are available.
The role involves supervising installation teams in the field to ensure that work is performed according to technical specifications and safety standards. The Installation Team Lead conducts site inspections, verifies installation quality, and addresses any technical issues that arise during installation.
The position also includes providing on-the-job guidance and support to installation technicians. This includes troubleshooting technical challenges, reinforcing best practices, and ensuring consistent installation methods across teams.
The Installation Team Lead is responsible for liaising with project managers, Key Account Managers, and clients to coordinate installation schedules and communicate progress. This includes managing expectations and addressing site-specific constraints.
Documentation and reporting are also key components of the role. The Installation Team Lead prepares installation reports, records site conditions, and documents any deviations or issues encountered during installations.
Position 4: Installation Technician
Location: Nairobi, Kenya
Industry: Environmental Services, Sustainability
Role Overview
The Installation Technician is responsible for the physical installation, testing, and commissioning of institutional stove solutions at client sites. This role is field-based and involves working directly at schools, institutions, and other large-scale cooking facilities.
The Installation Technician supports the successful deployment of clean cooking solutions and plays an important role in ensuring that stoves are installed correctly, safely, and ready for use. The role requires practical technical skills, attention to detail, and the ability to work effectively as part of a team.
Key Responsibilities
The Installation Technician is responsible for carrying out stove installations according to technical guidelines and installation plans. This includes assembling components, positioning stoves, connecting systems, and ensuring proper ventilation and safety measures.
The role involves conducting basic testing and commissioning activities to confirm that installed stoves are functioning as intended. This includes checking performance, identifying any defects, and reporting issues to the Installation Team Lead.
The Installation Technician is also responsible for maintaining tools and equipment used during installations and ensuring that work areas are kept clean and safe.
The position requires adherence to health and safety protocols at all times. Installation Technicians are expected to follow safety procedures, use protective equipment, and report any hazards encountered on site.
In addition, the role involves interacting with client representatives during installations. This includes providing basic explanations of installed systems and escalating any client concerns to the Installation Team Lead.
General Information
All positions listed in this job hiring article are based in Nairobi, Kenya, and fall within the environmental services and sustainability sector. The roles support BURN Manufacturing’s institutional stove programs and contribute to the broader objective of expanding access to clean and efficient cooking solutions.
The organization seeks individuals who are capable of working in structured, results-oriented environments and who can collaborate effectively across departments. These roles involve varying degrees of fieldwork, stakeholder engagement, and cross-functional coordination.
Application Process
Applications for the listed positions are open. Interested candidates are encouraged to review the job descriptions carefully and submit their applications through the designated application platform.
