WORKING AT KCB GROUP – BUILD YOUR CAREER WITH A REGIONAL LEADER
KCB Group is one of the leading financial institutions in East Africa, driven by a strong purpose to positively transform the lives of its customers, employees, and communities. At KCB, people are at the center of everything we do. Our aim is to attract, nurture, develop, and retain the most talented individuals available, while supporting them to continuously expand their skills and capabilities. Through this commitment, KCB Group has positioned itself as the employer of choice for some of the brightest and most ambitious professionals in the financial services industry.
Working at KCB offers more than just a job; it provides a structured career journey within a dynamic, performance-driven, and customer-focused environment. The Group offers a range of employee programmes designed to support career growth at different stages, including Internship Programs, Graduate Programs, Management Programs, and Exchange Programs. These initiatives enable employees to gain hands-on experience, leadership exposure, and cross-functional and regional insights that prepare them for long-term success. As KCB continues to strengthen its retail and regional business operations, the Group invites qualified and experienced professionals to apply for the following senior leadership roles.
POSITION: HEAD OF DISTRIBUTION
Job Reference: 5146
Application Deadline: 2 January 2026
Job Purpose
The Head of Distribution serves as the custodian of the Retail branch network and is responsible for providing strategic and operational oversight across regional offices, sales operations, and channel optimization. The role exists to ensure that KCB’s distribution network is efficient, customer-focused, and fully aligned with the Group’s growth and profitability objectives.
Key Responsibilities
The role is responsible for providing overall leadership and direction to the retail distribution network, ensuring optimal performance of branches and alternative delivery channels. The Head of Distribution oversees the execution of retail distribution strategies, ensuring consistency across regions while driving sales growth and customer experience excellence. The position involves coordinating regional offices to ensure effective implementation of business plans, monitoring performance against set targets, and driving initiatives that enhance productivity and service delivery. The role also focuses on optimizing distribution channels to improve accessibility, efficiency, and cost management, while ensuring alignment with the bank’s strategic priorities. Additionally, the Head of Distribution works closely with internal stakeholders to support growth initiatives, operational efficiency, and sustainable profitability across the retail network.
POSITION: REGIONAL BUSINESS MANAGER – COAST REGION
Job Reference: 5153
Application Deadline: 2 January 2026
Job Purpose
The Regional Business Manager is responsible for the overall leadership, management, growth, and profitability of the Coast Region. The role ensures the implementation of efficient and effective operations, sound risk management practices, superior customer service, and a strong sales-driven culture within the region.
Key Responsibilities
This role provides end-to-end leadership of all branches and business units within the Coast Region. The Regional Business Manager drives business growth by implementing regional strategies aligned with the Group’s objectives, ensuring achievement of financial and operational targets. The role involves overseeing daily operations, managing risk exposure, and ensuring compliance with internal policies and regulatory requirements. The Regional Business Manager is also responsible for fostering a high-performance culture by coaching, mentoring, and motivating teams to deliver exceptional customer experiences and sustainable business results.
POSITION: REGIONAL BUSINESS MANAGER – NORTH WESTERN REGION
Job Reference: 5157
Application Deadline: 2 January 2026
Job Purpose
The Regional Business Manager for the North Western Region is accountable for providing strategic and operational leadership to drive business growth, profitability, and service excellence across the region.
Key Responsibilities
The role entails managing all regional business activities to ensure effective execution of KCB’s strategic goals. The Regional Business Manager leads the development and implementation of regional business plans, focusing on revenue growth, cost efficiency, and market expansion. The position oversees operational efficiency, customer service standards, and risk management across all branches in the region. Additionally, the role involves building strong teams, nurturing talent, and promoting a sales and customer-centric culture that supports long-term growth and competitiveness.
POSITION: REGIONAL BUSINESS MANAGER – NORTHEASTERN REGION
Job Reference: 5155
Application Deadline: 2 January 2026
Job Purpose
The Regional Business Manager is responsible for the leadership and overall performance of the Northeastern Region, ensuring sustainable growth, profitability, and effective operational management.
Key Responsibilities
This role oversees all aspects of regional business operations, including business development, customer service, and risk management. The Regional Business Manager ensures that branches within the Northeastern Region operate efficiently and in line with the bank’s policies and strategic objectives. The role focuses on driving sales performance, managing operational risks, and maintaining high service standards. It also involves leading and developing regional teams to ensure consistent delivery of results and a strong customer-focused culture.
POSITION: REGIONAL BUSINESS MANAGER – NYANZA REGION
Job Reference: 5158
Application Deadline: 2 January 2026
Job Purpose
The Regional Business Manager for the Nyanza Region is responsible for providing leadership and direction to achieve growth, profitability, and operational excellence within the region.
Key Responsibilities
The role involves managing the overall performance of the region by implementing effective business strategies, overseeing branch operations, and ensuring sound risk management practices. The Regional Business Manager drives revenue growth through strong sales leadership while ensuring customer service excellence across all touchpoints. The position also focuses on building high-performing teams, embedding a strong sales culture, and ensuring compliance with operational and regulatory requirements.
