This job hiring advertisement presents a consolidated listing of diverse career opportunities available across multiple business units within a large, structured organization operating in property development, retail, banking, technology, risk management, and corporate services. The roles outlined in this article span strategic leadership positions, operational and governance functions, technical and digital roles, compliance and risk oversight, and customer-facing commercial functions.
The organization seeks to attract professionals who can contribute to operational excellence, regulatory compliance, sustainable growth, and service delivery across its subsidiaries and core business lines. Each role is designed to support clearly defined business objectives, ensure alignment with internal policies and external regulatory frameworks, and strengthen service delivery to customers, tenants, merchants, and stakeholders.
This article has been structured to provide an easy-to-read overview suitable for a third-party job board audience. Each position is presented with a detailed job description focusing strictly on responsibilities and scope of work as provided, without the inclusion of qualifications where they were not specified. All roles have been included as listed, and the tone remains neutral, professional, and informational.
Available Positions and Detailed Job Descriptions
Marketing Executive – Properties
Department: Marketing
The Marketing Executive – Properties role is responsible for the day-to-day execution of go-to-market strategies for the HF Properties subsidiary. This position is primarily execution-focused and supports the broader marketing strategy by ensuring timely, consistent, and high-quality delivery of marketing initiatives across all relevant customer touchpoints.
The role holder works closely with internal sales teams, digital marketing teams, and activation partners to drive demand generation and support sales velocity across property offerings. Responsibilities include coordinating marketing campaigns aligned to product launches, promotions, and property developments, while ensuring consistent brand representation across both online and offline platforms.
In addition to campaign execution, the role provides administrative support to the wider Marketing Team. This includes coordinating marketing schedules, tracking campaign deliverables, managing vendor engagements, supporting reporting requirements, and ensuring that marketing materials are delivered in line with agreed timelines. The role requires continuous collaboration across departments to ensure that marketing activities are aligned with commercial objectives and customer expectations.
Marketing & Customer Liaison Executive – K-Mall
Department: K-Mall
The Marketing & Customer Liaison Executive plays a central role in enhancing K-Mall’s brand visibility, tenant engagement, and overall visitor experience. This position combines marketing execution with customer experience management to support K-Mall’s positioning as a preferred retail destination within the region.
The role holder is responsible for executing the defined marketing and customer experience strategy by delivering targeted campaigns, promotional activities, and events that attract high-quality footfall. The role also supports tenant relations by planning and implementing structured tenant engagement initiatives that encourage collaboration, alignment, and shared value creation.
Key responsibilities include coordinating tactical marketing activities such as mall promotions, seasonal campaigns, events, and partnerships. The role requires close collaboration with the Marketing, Corporate Affairs, and Citizenship Division to ensure consistency in messaging and execution. Additionally, the role supports customer experience initiatives aimed at improving visitor satisfaction, managing feedback mechanisms, and strengthening the overall mall environment.
Merchant Acquisition Agents
Department: Retail
Merchant Acquisition Agents are responsible for driving the growth of the SME business segment through active acquisition and relationship management. The primary focus of this role is to increase the organization’s book value, merchant tills, asset base, and account numbers through structured and aggressive sales strategies.
The role involves identifying prospective SME merchants, engaging them through direct outreach, and onboarding them onto the organization’s products and services. Merchant Acquisition Agents are expected to build and maintain strong relationships with merchants, understand their business needs, and position appropriate solutions that support business growth.
In addition to acquisition, the role includes ongoing relationship management to ensure merchant retention, usage of products, and long-term value creation. The role requires consistent monitoring of merchant performance and proactive engagement to drive portfolio growth.
Digital Channels Support Officer
Department: ICT
The Digital Channels Support Officer provides technical support to the organization’s banking systems, digital channels, and other assigned systems. This role is responsible for analyzing, resolving, and escalating system issues reported by various stakeholders within the bank to ensure continuity of service and system reliability.
Key responsibilities include providing operational support for digital banking platforms, supporting assigned ICT projects within defined timelines, and contributing to the digitization and automation of back-office processes. The role also involves systems maintenance and administration to ensure optimal performance and system availability.
A critical component of this role is ensuring that customer information remains secure and that all service delivery meets defined Service Level Agreements and Operational Level Agreements. The Digital Channels Support Officer works closely with internal ICT teams and business units to support digital transformation initiatives and improve system efficiency.
AML/CFT Compliance Officer
Department: Risk and Compliance
The AML/CFT Compliance Officer is responsible for promoting anti-money laundering and counter-financing of terrorism compliance objectives within the bank. The role contributes to the development and reinforcement of a strong AML/CFT compliance culture across all levels of the organization.
Responsibilities include supporting the implementation of AML/CFT frameworks, monitoring compliance with relevant policies and procedures, and assisting in the identification, assessment, and mitigation of money laundering and terrorism financing risks. The role also supports awareness initiatives and internal controls aimed at ensuring regulatory compliance and ethical conduct.
The AML/CFT Compliance Officer works closely with internal stakeholders to ensure that compliance requirements are embedded within operational processes and that emerging risks are identified and addressed in a timely manner.
Governance Officer
Department: Operations / Governance
The Governance Officer is responsible for performing validation and control activities within key operational processes to ensure compliance with internal policies and regulatory requirements. The role includes validating cheques received through inward clearing and performing call-over of items posted at the Central Processing Centre to confirm authenticity.
In addition, the role involves vetting new accounts received from Direct Sales Teams to ensure full compliance with Know Your Customer guidelines and internal account opening procedures. The Governance Officer plays a critical role in safeguarding the integrity of transactional and customer onboarding processes.
This position requires close coordination with operations teams to ensure that governance standards are consistently applied and that risks related to fraud, errors, and non-compliance are effectively managed.
Full Stack Engineer
Department: ICT
The Full Stack Engineer is responsible for the design, development, and maintenance of both front-end and back-end components of software applications. This role spans the entire software development lifecycle, from system design and development to deployment, support, and continuous improvement.
Responsibilities include developing user interfaces, server-side logic, databases, and integrations required to support robust and scalable banking applications. The role also involves ensuring that applications meet defined standards for security, performance, and reliability.
The Full Stack Engineer works closely with cross-functional teams to translate business requirements into technical solutions, support system enhancements, and resolve application-related issues. A strong emphasis is placed on maintaining secure and resilient systems that support critical banking operations.
Head of Collections & Debt Management
Department: Credit
The Head of Collections & Debt Management is responsible for leading and managing the bank’s end-to-end collections and debt management function across Retail, Business Banking, and Commercial Banking portfolios. This senior leadership role focuses on optimizing recovery performance, reducing delinquency levels, and maintaining sustainable asset quality.
The role involves setting strategic direction for collections activities, overseeing implementation of recovery strategies, and ensuring compliance with regulatory and internal policy requirements. The role holder provides leadership across teams responsible for early collections, recoveries, and debt management.
In addition to operational oversight, the role includes performance monitoring, reporting, and continuous improvement initiatives aimed at enhancing recovery outcomes and supporting the bank’s overall credit risk management framework.
Card Operations Officer
Department: Operations / Governance
The Card Operations Officer is responsible for managing the administrative and operational processes related to debit and credit card issuance, maintenance, and lifecycle management. This role ensures that card-related activities are executed efficiently and in accordance with internal policies and compliance requirements.
Key responsibilities include overseeing card issuance processes, managing replacements, handling card blocking and activation requests, and supporting lifecycle events such as renewals and upgrades. The role also involves coordinating with internal teams and service providers to ensure timely and accurate service delivery.
The Card Operations Officer plays an important role in maintaining operational efficiency, minimizing service disruptions, and supporting a positive customer experience across card services.
Senior Manager – Information Security Governance, Data Protection and Compliance
Department: Technology, Services & Operations
The Senior Manager – Information Security Governance, Data Protection and Compliance is responsible for driving governance and compliance across the ICT Security function. The role establishes and maintains information technology and information security policy frameworks aligned with best practice standards and regulatory requirements.
Responsibilities include ensuring that information security risk management is embedded across all ICT domains and that compliance with applicable standards is consistently achieved. The role also steers the organization towards full compliance with the Kenya Data Protection Act 2019 and other relevant data protection and privacy laws.
In addition, the role manages the ICT Business Continuity program, ensuring that ICT services remain available to the business and customers in the event of disruptions. This includes oversight of recovery objectives such as Recovery Point Objectives and Recovery Time Objectives to ensure agreed service levels are met.
Financial Risk Manager
Department: Risk and Compliance
The Financial Risk Manager is responsible for ensuring that liquidity risk, foreign exchange risk, and interest rate risk are effectively identified, measured, monitored, and controlled. The role provides independent assurance to senior management and business units regarding the management of financial risks arising from trading and balance sheet activities.
Key responsibilities include overseeing the implementation and ongoing enhancement of market risk and liquidity risk policies, procedures, and manuals. The role ensures that these frameworks remain aligned with regulatory requirements and evolving business needs.
The Financial Risk Manager also supports timely reporting and risk analysis, contributing to informed decision-making and ensuring that financial risks remain within the approved risk appetite.
Conclusion
This job hiring advertisement outlines a broad range of career opportunities across multiple functional areas, each contributing to the organization’s operational effectiveness, compliance posture, technological resilience, and commercial growth. The roles offer exposure to structured environments with defined responsibilities and clear alignment to business and regulatory objectives.
Interested candidates are encouraged to review each position carefully and consider how their experience and career aspirations align with the responsibilities outlined.
