A leading organization operating within the financial services and related sectors in Kenya is inviting applications from qualified, experienced, and results-driven professionals to fill several senior, managerial, and specialist roles. These opportunities are designed for individuals who demonstrate strong professional judgment, operational excellence, and the ability to contribute to institutional growth, governance, innovation, and customer-centric service delivery.
The advertised roles span communications, product management, audit, compliance, supply chain assurance, youth banking, financial institutions coverage, chargeback analysis, treasury operations, revenue assurance, relationship management, credit administration, and regional SME banking. Each position plays a critical role in strengthening organizational performance, risk management, market engagement, and service quality.
This vacancy announcement is intended for publication on third-party job boards and provides a comprehensive overview of each role, including key responsibilities and scope of work. Applicants are encouraged to review the job descriptions carefully and submit their applications before the stated closing dates.
All positions are based in Kenya.
Available Positions and Detailed Job Descriptions
- Communications and Advertising Manager
Location: Kenya
Closing Date: January 19, 2026
Job Overview
The Communications and Advertising Manager is responsible for developing, implementing, and managing the organization’s internal and external communication strategies. The role focuses on brand positioning, corporate messaging, advertising campaigns, media relations, and stakeholder engagement to ensure consistency, clarity, and alignment with organizational objectives.
Key Duties and Responsibilities
The role involves designing and executing comprehensive communication and advertising strategies that support business goals and enhance brand visibility. The manager oversees the planning, development, and rollout of advertising campaigns across multiple channels, including print, digital, broadcast, and outdoor platforms.
The position requires managing relationships with advertising agencies, media houses, creative partners, and other service providers to ensure timely and cost-effective delivery of communication initiatives. The role also includes coordinating corporate communications, press releases, and public statements while ensuring compliance with regulatory and reputational standards.
The Communications and Advertising Manager monitors brand performance, public perception, and campaign effectiveness through analytics, market research, and feedback mechanisms. The role further entails managing crisis communication, supporting internal communications initiatives, and ensuring messaging consistency across all business units and subsidiaries.
- Senior Product Manager (Fraud, Risk and AML)
Location: Kenya
Closing Date: January 26, 2026
Job Overview
The Senior Product Manager for Fraud, Risk, and Anti-Money Laundering (AML) is responsible for leading the design, development, and continuous improvement of products and solutions that mitigate fraud, manage risk, and ensure compliance with AML regulations.
Key Duties and Responsibilities
The role involves defining product vision and strategy for fraud prevention, risk management, and AML solutions aligned with business objectives and regulatory requirements. The manager collaborates closely with technology, compliance, operations, and data teams to translate risk and compliance needs into scalable product features.
Responsibilities include overseeing the full product lifecycle, from concept and requirements gathering to development, testing, launch, and post-implementation optimization. The role also requires monitoring fraud trends, emerging risks, regulatory changes, and industry best practices to inform product enhancements.
The Senior Product Manager evaluates product performance using data analytics, customer feedback, and risk metrics, ensuring that solutions remain effective, user-friendly, and compliant. Stakeholder engagement, documentation, and governance reporting are integral aspects of the role.
- Business Process Audit Manager
Location: Kenya
Closing Date: January 26, 2026
Job Overview
The Business Process Audit Manager is responsible for providing independent assurance on the adequacy, effectiveness, and efficiency of business processes, internal controls, and governance frameworks across the organization.
Key Duties and Responsibilities
The role entails planning and executing risk-based audits covering operational, financial, and compliance processes. The manager assesses the design and operating effectiveness of internal controls, identifies gaps, and recommends improvements to enhance efficiency and mitigate risks.
The position requires coordinating audit assignments, supervising audit teams, and ensuring adherence to professional auditing standards and methodologies. The manager prepares detailed audit reports, presents findings to senior management, and tracks the implementation of agreed corrective actions.
The Business Process Audit Manager also supports continuous improvement initiatives, participates in advisory engagements, and contributes to the development of audit plans aligned with the organization’s risk profile.
- Group Supply Chain Compliance Assurance Manager
Location: Kenya
Closing Date: January 26, 2026
Job Overview
The Group Supply Chain Compliance Assurance Manager oversees compliance, governance, and assurance processes across the organization’s supply chain activities. The role ensures adherence to internal policies, regulatory requirements, and ethical sourcing standards.
Key Duties and Responsibilities
The position involves developing and implementing supply chain compliance frameworks, conducting assurance reviews, and monitoring supplier adherence to contractual and regulatory obligations. The manager evaluates procurement processes, vendor selection, contract management, and inventory controls to identify risks and inefficiencies.
The role requires collaborating with procurement, legal, risk, and operations teams to address compliance gaps and strengthen controls. The manager also supports supplier audits, manages remediation plans, and prepares compliance reports for senior management and governance committees.
- Head of Youth Banking Segment
Location: Kenya
Closing Date: January 26, 2026
Job Overview
The Head of Youth Banking Segment leads the strategy, growth, and performance of products and services targeting youth customers. The role focuses on market development, customer engagement, product innovation, and financial inclusion.
Key Duties and Responsibilities
The role involves defining and executing the youth banking strategy, including product design, pricing, distribution, and partnerships. The head oversees portfolio performance, customer acquisition, retention, and engagement initiatives tailored to youth demographics.
Responsibilities include collaborating with marketing, digital, operations, and risk teams to deliver accessible and innovative banking solutions. The role also entails monitoring market trends, customer behavior, and competitive activity to inform strategic decisions.
The Head of Youth Banking Segment ensures alignment with regulatory requirements, social impact objectives, and the organization’s broader retail banking strategy.
- Head of Non-Bank Financial Institutions and Financial Institutions
Location: Kenya
Closing Date: January 26, 2026
Job Overview
The Head of Non-Bank Financial Institutions and Financial Institutions is responsible for managing relationships, business development, and portfolio performance across institutional clients, including non-bank financial entities.
Key Duties and Responsibilities
The role entails developing and implementing strategies to grow institutional banking relationships, optimize revenue, and manage risk exposure. The head oversees client coverage, deal structuring, and service delivery to ensure client satisfaction and compliance.
The position requires coordinating with credit, treasury, risk, and operations teams to deliver tailored financial solutions. The role also includes monitoring portfolio performance, market dynamics, and regulatory developments affecting institutional clients.
- Chargeback Analyst
Location: Kenya
Closing Date: January 26, 2026
Job Overview
The Chargeback Analyst is responsible for managing chargeback processes, dispute resolution, and transaction investigations to minimize financial losses and enhance customer experience.
Key Duties and Responsibilities
The role involves reviewing chargeback claims, analyzing transaction data, and coordinating with internal teams and external payment networks to resolve disputes. The analyst ensures adherence to card scheme rules, timelines, and documentation requirements.
The position also includes identifying fraud patterns, recommending control improvements, and preparing reports on chargeback trends and outcomes. The role supports continuous improvement in payment processing and risk mitigation.
- Treasury Business Analyst
Location: Kenya
Closing Date: January 23, 2026
Job Overview
The Treasury Business Analyst supports treasury operations through data analysis, process optimization, and system enhancements. The role bridges business needs and technical solutions within treasury functions.
Key Duties and Responsibilities
Responsibilities include analyzing treasury workflows, liquidity management processes, and financial data to identify improvement opportunities. The analyst supports system implementations, testing, and reporting initiatives related to treasury operations.
The role also involves preparing analytical reports, supporting decision-making, and collaborating with finance, risk, and technology teams to enhance treasury efficiency and controls.
- Manager Revenue Assurance – Finserve
Location: Kenya
Closing Date: January 23, 2026
Job Overview
The Manager, Revenue Assurance – Finserve is responsible for safeguarding revenue streams through monitoring, analysis, and control of financial transactions within the Finserve business.
Key Duties and Responsibilities
The role entails designing and implementing revenue assurance frameworks, conducting reconciliations, and identifying revenue leakage risks. The manager analyzes transaction data, investigates discrepancies, and works with operations and technology teams to resolve issues.
The position includes preparing revenue assurance reports, supporting audits, and enhancing controls to ensure accuracy, completeness, and timeliness of revenue recognition.
- Relationship Officer – Pamoja Banking
Location: Kenya
Closing Date: January 21, 2026
Job Overview
The Relationship Officer – Pamoja Banking manages customer relationships within the Pamoja Banking segment, focusing on customer acquisition, retention, and portfolio growth.
Key Duties and Responsibilities
The role involves engaging customers, understanding their financial needs, and offering appropriate banking solutions. The officer manages account performance, supports onboarding, and ensures service quality.
The position also includes monitoring portfolio health, supporting credit processes, and collaborating with internal teams to resolve customer issues and achieve business targets.
- Valuer – Credit Administration – Compliance and Documentation
Location: Kenya
Closing Date: January 21, 2026
Job Overview
The Valuer in Credit Administration is responsible for conducting asset valuations and supporting compliance and documentation processes within the credit function.
Key Duties and Responsibilities
The role involves assessing collateral values, preparing valuation reports, and ensuring compliance with internal policies and regulatory requirements. The valuer supports credit approval processes by providing accurate and timely valuation inputs.
The position also includes maintaining valuation records, supporting audits, and collaborating with credit, legal, and risk teams to ensure documentation completeness and accuracy.
- Regional Relationship Manager – SME (North Eastern)
Location: Kenya
Closing Date: January 21, 2026
Job Overview
The Regional Relationship Manager – SME for the North Eastern region leads SME business development, portfolio management, and relationship strategy within the assigned region.
Key Duties and Responsibilities
The role entails driving SME growth through customer acquisition, relationship management, and tailored financial solutions. The manager oversees portfolio performance, credit quality, and risk management within the region.
The position includes engaging stakeholders, supporting regional teams, and implementing SME strategies aligned with organizational objectives and market conditions.
Application Process
Interested candidates are encouraged to review the detailed job descriptions carefully and ensure alignment with their professional experience and career goals. Applications should be submitted on or before the respective closing dates indicated for each position.
