Company Description
“Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow’s hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS”
Job Description
To supervise and coordinate all banquet operations during events, ensuring exceptional service delivery, adherence to standards, and seamless execution of functions.
Key Responsibilities
- Supervise banquet set-ups, service, and breakdown for events, meetings, and functions
- Lead, assign duties, and motivate banquet service staff during events
- Ensure event layouts match Banquet Event Orders (BEOs) and client requirements
- Coordinate closely with kitchen, stewarding, sales, and AV teams
- Ensure high standards of service, grooming, hygiene, and safety are maintained
- Handle guest requests and complaints professionally and promptly
- Monitor service flow during events to ensure timely food and beverage service
- Conduct pre-function briefings and post-event reviews with the team
- Ensure proper use and care of banquet equipment and inventory
- Assist in training and mentoring new team members
- Ensure compliance with company policies, SOPs, and brand standards
Qualifications
- Diploma or Certificate in Hospitality or Food & Beverage Service
- Minimum 2–3 years’ experience in banquets or events service, with supervisory exposure
- Strong leadership, communication, and organizational skills
- Ability to work under pressure and manage multiple events
- Excellent guest service and problem-solving skills
Additional Information
Your team and working environment:
- Tight-knit and team oriented.
- Hard-working, engaging and inclusive.
- Attention to detail and hygiene
- Well organised and autonomous
