A leading financial services group with a diversified footprint across banking, technology, trust services, and corporate support functions has announced multiple senior and management-level career opportunities across its operations. These roles span regulatory affairs, technology management, occupational health and safety, retail and personal banking leadership, human resources, product strategy, and trustee services. The opportunities are designed for experienced professionals who are capable of operating in complex, regulated environments and contributing to strategic growth, governance, operational excellence, and customer-centric transformation.
The organization continues to strengthen its leadership and specialist capacity in response to evolving market conditions, regulatory expectations, digital transformation demands, and the need for sustainable growth across its subsidiaries. Each position plays a distinct role in supporting long-term objectives, improving service delivery, and ensuring that the Group maintains strong governance, innovation, and operational resilience.
This job advertisement provides an overview of each available position, including its purpose, reporting structure, and detailed responsibilities. All roles are advertised with a common application deadline of 23 January 2026. The information presented is intended for publication on a third-party job board and is structured to allow potential applicants to understand the scope, expectations, and contribution of each role within the organization.
Available Positions Overview
The following positions are currently open for applications:
- Senior Legal Counsel, Regulatory Affairs
- Technology Vendor Manager
- Manager, Occupational Health, Safety and Environment (OHSE)
- Head of Products (Retail)
- Head, Personal Banking
- HR Business Partner – Retail Business
- General Manager – KCB Trustee Services
Each role is described in detail below.
Senior Legal Counsel, Regulatory Affairs
Job Reference: 5128
Deadline: 23 January 2026
Role Purpose and Context
The Senior Legal Counsel, Regulatory Affairs reports to the Principal Legal Counsel, Regulatory Affairs. This position represents the Group in its interactions with regulatory authorities and serves as the designated point of contact for outward-facing regulator stakeholder management. The role plays a central part in public policy participation and provides strategic legal and advisory support on regulatory matters affecting the Group and its subsidiaries.
The position is critical in ensuring that the organization anticipates, interprets, and responds effectively to regulatory developments while maintaining compliance with applicable laws, regulations, and supervisory expectations. The role also supports the alignment of regulatory requirements with business strategy and operational execution.
Key Duties and Responsibilities
The Senior Legal Counsel, Regulatory Affairs is responsible for managing relationships with regulatory authorities and ensuring consistent, professional engagement on regulatory matters. This includes coordinating regulatory communications, responding to regulatory inquiries, and supporting regulatory examinations, inspections, and reviews.
The role involves monitoring legislative and regulatory developments, analyzing their potential impact on the Group’s operations, and providing timely legal advice to senior management and business units. The position supports the formulation of regulatory compliance strategies and contributes to internal policy development to reflect changing regulatory expectations.
The incumbent participates in public policy forums, industry associations, and regulatory consultations on behalf of the Group. This includes preparing position papers, legal opinions, and submissions to regulators and policymakers. The role also supports internal stakeholders by interpreting regulatory requirements and advising on regulatory risks associated with new products, services, and business initiatives.
The Senior Legal Counsel works closely with internal legal teams, compliance, risk management, and business units to ensure a coordinated approach to regulatory affairs. The position contributes to training and awareness initiatives to enhance regulatory understanding across the organization and supports governance committees with regulatory insights and reporting.
Technology Vendor Manager
Job Reference: 5197
Deadline: 23 January 2026
Role Purpose and Context
The Technology Vendor Manager is responsible for overseeing the strategic management of technology vendors and optimizing their performance in alignment with the bank’s goals. The primary purpose of this role is to develop and execute a comprehensive technology vendor management strategy that enhances efficiency, reduces costs, mitigates risks, and ensures the delivery of high-quality technology products and services.
The role sits at the intersection of technology, procurement, risk management, and business operations. It supports the organization’s digital transformation agenda by ensuring that external technology partners deliver value, innovation, and reliability.
Key Duties and Responsibilities
The Technology Vendor Manager develops and implements a structured framework for managing technology vendors across their lifecycle, from onboarding and contract negotiation to performance monitoring and renewal or exit. This includes defining vendor segmentation models, service level expectations, and performance metrics.
The role is responsible for evaluating vendor performance against agreed service levels, identifying areas for improvement, and driving corrective actions where required. This involves regular performance reviews, issue resolution, and escalation management to ensure service continuity and quality.
The incumbent works closely with internal technology teams, procurement, legal, and risk functions to ensure vendor contracts align with organizational requirements, regulatory standards, and risk appetite. The role supports contract negotiations and ensures that contractual obligations, including service levels, security requirements, and compliance clauses, are effectively managed.
The Technology Vendor Manager identifies opportunities to optimize costs, reduce duplication, and leverage economies of scale through strategic vendor relationships. The role also assesses vendor-related risks, including operational, financial, security, and compliance risks, and supports mitigation strategies.
In addition, the position contributes to technology strategy by identifying market trends, emerging vendors, and innovative solutions that can enhance the organization’s technology capabilities.
Manager, Occupational Health, Safety and Environment (OHSE)
Job Reference: 5201
Deadline: 23 January 2026
Role Purpose and Context
The Manager, Occupational Health, Safety and Environment (OHSE) reports to the Senior Manager, Occupational Health, Safety and Environment. The role is responsible for implementing and monitoring the Group’s health, safety, and environment management systems and provisions, ensuring compliance with statutory requirements and internal policies.
The position coordinates safety programs across the Group’s subsidiaries and promotes a proactive safety culture through audits, inspections, training, and risk management initiatives. The role supports the organization’s commitment to employee wellbeing, environmental stewardship, and operational sustainability.
Key Duties and Responsibilities
The Manager, OHSE oversees the implementation of health, safety, and environmental management frameworks across the Group. This includes developing procedures, guidelines, and tools to support consistent application of HSE standards across different business units and locations.
The role conducts regular safety audits, inspections, and risk assessments to identify hazards, evaluate risks, and recommend corrective actions. The incumbent monitors compliance with statutory HSE requirements and internal policies, ensuring timely reporting and follow-up on identified issues.
The position coordinates incident reporting, investigation, and root cause analysis, and supports the implementation of preventive and corrective measures. The role also maintains HSE records, reports, and performance metrics for management and regulatory reporting.
The Manager, OHSE promotes awareness and training initiatives to strengthen safety culture and employee engagement in HSE matters. This includes working with line managers and subsidiary teams to embed safety responsibilities into daily operations.
The role collaborates with external stakeholders, including regulators, service providers, and auditors, to ensure alignment with best practices and regulatory expectations. It also supports environmental management initiatives aimed at reducing the organization’s environmental footprint and enhancing sustainability performance.
Head of Products (Retail)
Job Reference: 5231
Deadline: 23 January 2026
Role Purpose and Context
The Head of Products (Retail) serves as the custodian of the product lifecycle for all retail banking products. The role provides strategic oversight of product analysis, research, innovation, development, and commercialization. The position ensures the delivery of competitive, customer-centric solutions that support growth and profitability across the retail portfolio.
The role plays a key part in aligning product strategy with customer needs, market trends, regulatory requirements, and the organization’s overall retail banking strategy.
Key Duties and Responsibilities
The Head of Products (Retail) leads the development and execution of retail product strategies, ensuring alignment with business objectives and customer value propositions. This includes overseeing product research, market analysis, and identification of opportunities for innovation and differentiation.
The role manages the end-to-end product lifecycle, from concept development and piloting to launch, optimization, and retirement. The incumbent ensures that products are designed and delivered in a compliant, efficient, and scalable manner.
The position works closely with sales, marketing, operations, technology, risk, and compliance teams to ensure seamless product implementation and performance. This includes supporting go-to-market strategies, pricing models, and product performance monitoring.
The Head of Products is responsible for evaluating product performance against defined metrics and driving continuous improvement initiatives. The role also supports customer feedback analysis and incorporates insights into product enhancements.
In addition, the position leads and mentors product management teams, fostering a culture of innovation, accountability, and customer focus within the retail product function.
Head, Personal Banking
Job Reference: 5230
Deadline: 23 January 2026
Role Purpose and Context
The Head of Personal Banking is the custodian of financial services for individual consumers. The role ensures the delivery of innovative, customer-centric solutions that drive growth, profitability, and market competitiveness. The position provides strategic leadership for the personal banking segment, overseeing product development, sales performance, service delivery, and risk management.
The role is central to strengthening customer relationships and expanding the organization’s personal banking footprint.
Key Duties and Responsibilities
The Head, Personal Banking develops and implements strategies to grow the personal banking business, including customer acquisition, retention, and wallet share expansion. The role oversees the performance of personal banking products and services across multiple channels.
The incumbent provides leadership to sales and service teams, setting performance targets, monitoring results, and driving initiatives to enhance customer experience and service quality. The role supports the development of customer engagement models that reflect changing customer expectations and digital adoption trends.
The position collaborates with product, marketing, technology, and operations teams to ensure the effective delivery of personal banking solutions. This includes supporting digital banking initiatives and channel optimization.
The Head, Personal Banking also oversees risk management within the segment, ensuring adherence to credit, operational, and compliance standards. The role supports governance processes and contributes to strategic planning and performance reporting.
HR Business Partner – Retail Business
Job Reference: 5229
Deadline: 23 January 2026
Role Purpose and Context
The HR Business Partner – Retail Business leads and manages the organization’s human resources strategy for the retail business in partnership with line management. The role drives change management initiatives and manages internal and external HR-related communications.
The position shares accountability for the successful execution of strategic objectives by ensuring that people strategies, talent management, and organizational design support business performance.
Key Duties and Responsibilities
The HR Business Partner works closely with retail leadership to align HR strategies with business goals. This includes workforce planning, organizational design, and support for business transformation initiatives.
The role leads change management programs, supporting leaders and employees through organizational changes, process improvements, and cultural initiatives. The incumbent manages HR communications to ensure clarity, consistency, and engagement.
The position identifies high-performing and high-potential employees and collaborates with management to develop targeted development and retention strategies. The role supports talent reviews, succession planning, and leadership development initiatives.
The HR Business Partner provides advisory support on employee relations matters, performance management, and policy interpretation. The role also supports the implementation of HR policies and programs across the retail business.
General Manager – KCB Trustee Services
Job Reference: 5154
Deadline: 23 January 2026
Role Purpose and Context
The General Manager – KCB Trustee Services reports to the Group Regional Businesses Director and the Trustee Services Board of Directors. The position is directly accountable for the general management and oversight of KCB Trustee Services, a growing subsidiary of the Group.
The role is responsible for implementing business development initiatives aligned with overall organizational strategy and ensuring exceptional relationship management, customer experience, and compliance with applicable guidelines.
Key Duties and Responsibilities
The General Manager provides strategic and operational leadership for Trustee Services, ensuring alignment with Group objectives and Board directives. The role oversees business development initiatives, including market expansion, service enhancement, and client acquisition.
The incumbent influences business growth through research into innovative solutions and the adoption of best practices. The role ensures that trustee services are delivered efficiently, ethically, and in compliance with regulatory and fiduciary requirements.
The position oversees financial performance, operational effectiveness, and risk management within the subsidiary. This includes supporting governance structures, reporting to the Board, and ensuring compliance with internal policies and external regulations.
The General Manager leads relationship management initiatives, fostering strong client relationships and delivering high standards of customer service. The role also supports talent development within the subsidiary to ensure sustainable performance.
Application Information
All positions listed in this advertisement have an application deadline of 23 January 2026. Interested candidates are encouraged to review the role descriptions carefully and submit their applications through the designated application platform.
