This job hiring advert presents multiple employment and internship opportunities with reputable organizations operating across consulting, financial services, technology, operations, and business development sectors in Kenya. The roles outlined are suited to individuals seeking professional growth in structured, fast-paced, and impact-driven environments. The opportunities span internship and full-time engagements, primarily based in Nairobi, Kenya, and are designed to support organizational effectiveness, service delivery, market expansion, operational excellence, and institutional growth.
The organizations represented include a leading consultancy firm focused on solving complex challenges for top-tier partners, as well as one of Kenya’s fastest-growing non-bank lenders offering secured credit solutions to individuals and micro, small, and medium-sized enterprises. Each position plays a distinct role within its respective organization and contributes directly to operational efficiency, service quality, market penetration, and stakeholder satisfaction.
This article provides a consolidated overview of all available positions, including detailed job descriptions for each role. The information is structured to be clear, comprehensive, and suitable for publication on a third-party job board. All roles are presented using a neutral, professional tone and a third-person perspective, in line with standard recruitment communication practices.
Available Positions Overview
The following positions are currently open for application:
- Marketing, Knowledge & Communication (MKC) Intern
- Dispatch and Service Delivery Lead
- Admin and Business Support Officer
- IT Officer
- Collections & Recovery Manager
- Senior Business Development Officer – Secured Lending
Each role is described in detail below, including scope of responsibility, key duties, and operational expectations.
Position 1: Marketing, Knowledge & Communication (MKC) Intern
Department: Human Resources
Employment Type: Internship
Location: Nairobi, Kenya
Posting Date: January 21, 2026
Application Deadline: January 25, 2026
Job Description
The Marketing, Knowledge & Communication (MKC) Intern role is based within a leading consultancy firm dedicated to solving complex organizational and societal challenges in partnership with top-tier institutions. The internship is designed to support the firm’s marketing, communications, and knowledge management functions while offering practical exposure to professional consulting operations.
The intern will contribute to the development, organization, and dissemination of knowledge products, marketing materials, and internal and external communication content. This role supports strategic storytelling, brand positioning, and knowledge sharing across multiple platforms and stakeholders.
Key Responsibilities
The MKC Intern will support the creation and editing of marketing and communication materials, including reports, presentations, newsletters, website content, and social media updates. The role involves assisting in the documentation of project outcomes, insights, and lessons learned, ensuring that organizational knowledge is well captured and accessible.
The intern will help organize internal knowledge repositories, maintain document libraries, and support content categorization and archiving processes. This includes working closely with consultants and project teams to gather information and translate technical content into clear, audience-appropriate formats.
Additional responsibilities include supporting event communications, such as workshops, conferences, and stakeholder engagements, by preparing communication materials, coordinating schedules, and assisting with post-event documentation. The intern may also support basic research tasks, content reviews, and coordination with internal teams to ensure consistent messaging and branding.
The role requires adherence to internal communication guidelines, confidentiality standards, and quality assurance processes. The intern is expected to demonstrate attention to detail, adaptability, and a willingness to learn in a professional consulting environment.
Position 2: Dispatch and Service Delivery Lead
Employment Type: Full Time
Location: Nairobi, Kenya
Posting Date: January 21, 2026
Job Description
The Dispatch and Service Delivery Lead role focuses on overseeing end-to-end coordination of field operations within a vehicle tracking and valuation environment. The position is responsible for ensuring efficient dispatch processes, timely service delivery, and effective coordination between internal teams, field personnel, and clients.
This role plays a critical part in maintaining service quality, operational efficiency, and customer satisfaction. The successful candidate will manage daily dispatch operations while ensuring compliance with operational standards and service-level expectations.
Key Responsibilities
The Dispatch and Service Delivery Lead will coordinate the scheduling and deployment of field teams to ensure timely execution of assignments. This includes planning daily routes, allocating resources efficiently, and monitoring field activities to minimize delays and operational disruptions.
The role involves continuous communication with field teams to provide instructions, updates, and support. The lead will track job progress, resolve operational issues, and escalate challenges as required to maintain service continuity.
Additional responsibilities include monitoring service delivery metrics, preparing operational reports, and identifying areas for process improvement. The role requires maintaining accurate records of dispatch activities, service completion, and client interactions.
The Dispatch and Service Delivery Lead will also work closely with customer service and operations teams to address client inquiries, manage service expectations, and ensure that service delivery aligns with contractual requirements. Ensuring adherence to safety, compliance, and quality standards is an integral part of the role.
Position 3: Admin and Business Support Officer
Employment Type: Full Time
Location: Nairobi, Kenya
Posting Date: January 15, 2026
Application Deadline: January 23, 2026
Job Description
The Admin and Business Support Officer role is based within a rapidly expanding non-bank lending institution providing secured credit solutions to individuals and MSMEs in Kenya. The position supports the overall administrative and business operations of the organization, contributing to efficient office management, internal coordination, and operational effectiveness.
This role serves as a central support function, ensuring that administrative processes run smoothly and that business units receive timely and accurate support services.
Key Responsibilities
The Admin and Business Support Officer will manage day-to-day administrative operations, including office coordination, document management, and records maintenance. The role involves handling correspondence, scheduling meetings, and supporting internal communication across departments.
The officer will assist with procurement coordination, vendor communication, and tracking of office supplies and assets. This includes maintaining inventory records and supporting cost-control initiatives through proper documentation and process adherence.
Additional responsibilities include supporting business units with administrative tasks related to reporting, data entry, and coordination of internal workflows. The role may also involve assisting with onboarding logistics, travel arrangements, and internal event coordination.
The Admin and Business Support Officer is expected to ensure compliance with internal policies, maintain confidentiality of sensitive information, and contribute to a well-organized and professional working environment.
Position 4: IT Officer
Department: Technology
Employment Type: Full Time
Location: Nairobi, Kenya
Posting Date: January 15, 2026
Application Deadline: January 23, 2026
Job Description
The IT Officer role is positioned within the technology function of a fast-growing non-bank lender offering secured credit solutions. The role supports the organization’s technology infrastructure, systems reliability, and end-user support, ensuring that technology resources effectively enable business operations.
The IT Officer will be responsible for maintaining IT systems, providing technical support, and supporting the implementation and maintenance of technology solutions across the organization.
Key Responsibilities
The IT Officer will provide first-line and second-line technical support to staff, addressing hardware, software, and network-related issues. This includes troubleshooting system errors, resolving user access issues, and supporting the setup and maintenance of workstations and peripherals.
The role involves monitoring and maintaining IT infrastructure, including servers, networks, and security systems, to ensure system availability and data protection. The officer will assist with system upgrades, backups, and routine maintenance tasks.
Additional responsibilities include supporting the implementation of new software applications, assisting with user training, and documenting IT procedures and configurations. The IT Officer will also contribute to enforcing IT policies, cybersecurity protocols, and data protection standards.
The position requires collaboration with internal teams and external service providers to ensure timely resolution of technical issues and alignment with business requirements.
Position 5: Collections & Recovery Manager
Employment Type: Full Time
Location: Nairobi, Kenya
Posting Date: January 15, 2026
Application Deadline: January 23, 2026
Job Description
The Collections & Recovery Manager role is a senior operational position within a non-bank lending institution focused on secured credit products. The role is responsible for overseeing collections and recovery activities to ensure portfolio performance, minimize credit losses, and maintain regulatory and internal compliance.
This position plays a key role in managing delinquent accounts, supervising collections teams, and implementing effective recovery strategies aligned with organizational objectives.
Key Responsibilities
The Collections & Recovery Manager will develop, implement, and monitor collections and recovery strategies across the loan portfolio. This includes setting performance targets, monitoring arrears trends, and adjusting approaches based on portfolio performance and risk profiles.
The role involves supervising collections staff, assigning workloads, and ensuring that collection activities are conducted in a professional and compliant manner. The manager will review performance reports, provide feedback, and support team development initiatives.
Additional responsibilities include managing relationships with external recovery agents, legal partners, and auctioneers where applicable. The role also involves overseeing asset recovery processes, ensuring proper documentation, and coordinating repossession activities in line with policy and legal requirements.
The Collections & Recovery Manager will prepare management reports, analyze recovery data, and provide insights to senior management on portfolio health and recovery outcomes. Ensuring compliance with regulatory guidelines, internal policies, and ethical standards is a core responsibility of the role.
Position 6: Senior Business Development Officer – Secured Lending
Employment Type: Full Time
Location: Nairobi, Kenya
Posting Date: January 15, 2026
Application Deadline: January 22, 2026
Job Description
The Senior Business Development Officer – Secured Lending role is focused on driving growth and market expansion for secured lending products within a fast-growing non-bank financial institution. The position is responsible for identifying business opportunities, building strategic partnerships, and supporting revenue growth through effective client acquisition and relationship management.
This role combines market engagement, sales execution, and strategic planning to strengthen the organization’s secured lending portfolio.
Key Responsibilities
The Senior Business Development Officer will identify and pursue new business opportunities through market research, networking, and direct client engagement. The role involves building and maintaining relationships with individual and institutional clients to promote secured lending products.
The officer will develop and implement business development plans aligned with organizational growth targets. This includes setting sales objectives, tracking performance, and adjusting strategies based on market feedback and performance data.
Additional responsibilities include coordinating with credit, operations, and risk teams to ensure smooth onboarding of new clients and timely processing of secured lending transactions. The role also involves preparing business proposals, conducting client presentations, and supporting negotiations.
The Senior Business Development Officer will monitor market trends, competitor activity, and customer needs to inform product positioning and market strategies. Accurate reporting, pipeline management, and compliance with internal policies are essential components of the role.
Conclusion
These opportunities offer a diverse range of career paths across consulting, operations, administration, technology, collections, and business development. Each role contributes to organizational effectiveness and service delivery within established and growing institutions operating in Kenya’s dynamic business environment.
Interested candidates are encouraged to review the detailed job descriptions carefully to understand the scope and expectations of each position before submitting an application.
