EQUITY BANK – CAREER OPPORTUNITIES IN KENYA
Introduction
Equity Bank is inviting applications from qualified and driven professionals to fill multiple roles across its operations in Kenya. These opportunities span banking, technology, risk, supply chain, customer experience, sustainability, and leadership functions. Successful candidates will play a key role in supporting the Bank’s growth strategy, service excellence, innovation, and operational effectiveness.
Open Positions and Job Descriptions
1. Procurement Officer
Responsible for managing procurement activities, vendor engagement, sourcing processes, contract administration, and ensuring compliance with internal procurement policies while supporting cost efficiency and timely acquisition of goods and services.
Closing Date: 5 February 2026
2. Group Head: Identity & Access Management (IAM)
Leads the development, implementation, and oversight of identity and access management frameworks, ensuring secure access to systems, data protection, and alignment with enterprise security objectives.
Closing Date: 4 February 2026
3. Relationship Officer – Personal Banking
Manages personal banking customer relationships, drives portfolio growth, supports customer needs, and delivers tailored banking solutions to enhance customer satisfaction and retention.
Closing Date: 23 January 2026
4. Relationship Officer – Biashara Banking
Supports Biashara Banking clients by managing relationships, growing business portfolios, and delivering financial solutions aligned with small and medium enterprise needs.
Closing Date: 23 January 2026
5. Product Manager – Enterprise Document Management
Oversees enterprise document management solutions, including product strategy, system optimization, stakeholder coordination, and continuous improvement of document lifecycle processes.
Closing Date: 30 January 2026
6. O&M Team Lead – Senior Manager
Leads operations and maintenance teams, ensuring platform stability, service availability, performance monitoring, and continuous improvement of operational processes.
Closing Date: 30 January 2026
7. O&M Other Platforms – Senior Officer
Supports operations and maintenance for assigned platforms, focusing on system uptime, issue resolution, performance reporting, and operational efficiency.
Closing Date: 30 January 2026
8. Sustainability and ESG Analyst
Supports sustainability initiatives, ESG reporting, data analysis, and integration of environmental, social, and governance considerations into business operations.
Closing Date: 26 January 2026
9. Biashara Banking – Quality Manager
Oversees service quality standards within Biashara Banking, monitors performance, drives process improvements, and ensures consistent customer experience delivery.
Closing Date: 23 January 2026
10. Relationship Manager – SME
Manages SME customer portfolios, grows business relationships, delivers financial solutions, and supports clients’ business expansion and sustainability.
Closing Date: 27 January 2026
11. Contact Centre Excellence Manager
Leads contact centre performance initiatives, improves service delivery, enhances customer interactions, and drives operational excellence across contact centre channels.
Closing Date: 27 January 2026
12. CX Intelligence Lead
Drives customer experience analytics, insights generation, reporting, and data-driven decision-making to enhance customer journeys and service outcomes.
Closing Date: 27 January 2026
13. Customer Engagement Excellence Manager
Leads customer engagement strategies, monitors engagement performance, and drives initiatives that strengthen customer loyalty and satisfaction.
Closing Date: 27 January 2026
14. Group CX Partner – Service Engagement
Acts as a strategic partner to business units on service engagement, aligning customer experience initiatives with organizational goals.
Closing Date: 27 January 2026
15. Relationship Supervisor – SME
Supervises SME relationship teams, supports portfolio performance, ensures service quality, and drives achievement of business targets.
Closing Date: 27 January 2026
16. Group Supply Chain Risk Governance Manager
Manages supply chain risk frameworks, identifies and mitigates risks, and ensures governance standards are effectively implemented across the Group.
Closing Date: 27 January 2026
17. Group Supply Chain Governance Frameworks Manager
Develops and maintains supply chain governance frameworks, policies, and controls to support transparency and operational integrity.
Closing Date: 27 January 2026
18. Group Supply Chain Performance Monitoring and KPI Reporting – Assistant Manager
Monitors supply chain performance, prepares KPI reports, and supports data-driven decision-making and continuous improvement initiatives.
Closing Date: 27 January 2026
19. Senior Product Manager – Fraud, Risk & AML
Leads product initiatives supporting fraud prevention, risk management, and AML capabilities, ensuring effective controls and system enhancements.
Closing Date: 26 January 2026
20. Business Process Audit Manager
Manages audits of business processes, evaluates controls, identifies improvement areas, and supports risk mitigation and compliance objectives.
Closing Date: 26 January 2026
21. Group Supply Chain Compliance Assurance Manager
Ensures supply chain compliance with policies, regulations, and standards through monitoring, reviews, and assurance activities.
Closing Date: 26 January 2026
22. Head of Youth Banking Segment
Leads the youth banking strategy, product offerings, partnerships, and initiatives to grow and retain youth customers.
Closing Date: 26 January 2026
23. Head of Non-Bank Financial Institutions & Financial Institutions
Provides strategic leadership for relationships with financial institutions and non-bank financial institutions, driving growth and collaboration.
Closing Date: 26 January 2026
24. Chargeback Analyst
Handles chargeback processing, dispute resolution, analysis, and reporting to minimize financial losses and improve transaction controls.
Closing Date: 26 January 2026
25. Treasury Business Analyst
Supports treasury operations through business analysis, reporting, system support, and process optimization.
Closing Date: 23 January 2026
