WORK AT KCB GROUP
Find the Best Fit for You
KCB Group is one of the leading financial institutions in East Africa, driven by a purpose to sustainably empower people and communities through innovative financial solutions. As part of its continued growth and transformation journey, KCB Group invites experienced professionals to apply for the following senior and management-level opportunities. These roles offer a chance to contribute to strategic decision-making, operational excellence, and long-term value creation across the Group.
All positions below have a deadline of 23rd January 2026.
1. Senior Legal Counsel – Regulatory Affairs
Job Reference: 5128
Role Overview
Reporting to the Principal Legal Counsel, Regulatory Affairs, this role is responsible for representing the Group in regulatory engagements and serving as the primary outward-facing contact for regulator stakeholder management. The position supports regulatory affairs, public policy participation, and regulatory compliance across the Group.
Key Responsibilities
- Act as the designated liaison between KCB Group and regulatory authorities.
- Manage regulatory stakeholder relationships to support the Group’s strategic objectives.
- Participate in public policy discussions and industry engagements impacting the banking sector.
- Provide legal support on regulatory matters affecting Group operations.
- Monitor regulatory developments and assess their implications on the business.
- Support internal stakeholders on regulatory interpretation and compliance matters.
2. Technology Vendor Manager
Job Reference: 5197
Role Overview
This role is responsible for the strategic management of technology vendors to ensure alignment with the bank’s goals. The position focuses on optimizing vendor performance, mitigating risks, reducing costs, and ensuring the delivery of high-quality technology products and services.
Key Responsibilities
- Develop and implement a comprehensive technology vendor management strategy.
- Oversee vendor performance and ensure adherence to agreed service standards.
- Manage vendor relationships to drive efficiency and value for the organization.
- Identify and mitigate risks associated with technology vendors.
- Optimize costs while maintaining service quality and reliability.
- Collaborate with internal stakeholders to align vendor services with business needs.
3. Manager – Occupational Health, Safety & Environment (OHSE)
Job Reference: 5201
Role Overview
Reporting to the Senior Manager, Occupational Health, Safety and Environment, this role is responsible for implementing and monitoring the Group’s Health, Safety, and Environment (HSE) management systems across subsidiaries, ensuring compliance with statutory and internal requirements.
Key Responsibilities
- Implement and monitor HSE policies, systems, and procedures across the Group.
- Coordinate safety programs across KCB Group subsidiaries.
- Promote a proactive safety culture through training, audits, and inspections.
- Conduct risk assessments and support mitigation initiatives.
- Ensure compliance with health, safety, and environmental regulations.
- Prepare and present HSE performance reports to management.
4. Head of Products – Retail
Job Reference: 5231
Role Overview
The Head of Products (Retail) is the custodian of the end-to-end product lifecycle for all Retail Banking products. The role provides strategic oversight of product innovation, development, and commercialization to deliver competitive, customer-centric solutions.
Key Responsibilities
- Lead the retail product strategy and oversee the full product lifecycle.
- Drive product research, innovation, and development initiatives.
- Ensure products meet customer needs and support sustainable growth.
- Oversee product performance, pricing, and portfolio optimization.
- Pilot new product innovations and scale successful solutions.
- Collaborate with sales, marketing, and risk teams to ensure successful product delivery.
5. Head, Personal Banking
Job Reference: 5230
Role Overview
This role provides strategic leadership for the Personal Banking segment, overseeing the delivery of financial services to individual consumers. The position focuses on growth, profitability, customer experience, and market competitiveness.
Key Responsibilities
- Lead and manage the Personal Banking business strategy.
- Oversee product development, sales, and service delivery for individual customers.
- Drive customer-centric innovation across personal banking offerings.
- Ensure effective risk management within the personal banking portfolio.
- Monitor business performance and implement growth initiatives.
- Strengthen customer relationships and enhance service quality.
6. HR Business Partner – Retail Business
Job Reference: 5229
Role Overview
The HR Business Partner – Retail Business leads and manages HR strategies in partnership with line management. The role supports the execution of strategic objectives through people-focused solutions and change management initiatives.
Key Responsibilities
- Partner with retail business leaders to deliver HR strategies aligned to business goals.
- Lead change management initiatives within the retail business.
- Manage internal and external HR-related communications.
- Support talent identification, development, and retention initiatives.
- Drive workforce planning and performance management processes.
- Contribute to the successful execution of the organization’s strategic agenda.
7. General Manager – KCB Trustee Services
Job Reference: 5154
Role Overview
Reporting to the Group Regional Businesses Director and the Trustee Services Board, this role is accountable for the overall management and strategic direction of KCB Trustee Services, a subsidiary of KCB Group Plc.
Key Responsibilities
- Provide general management and oversight of KCB Trustee Services.
- Implement business development initiatives aligned with Group strategy.
- Drive innovation through research and adoption of best practices.
- Ensure exceptional relationship management and customer experience.
- Oversee compliance with relevant regulatory and governance requirements.
- Support sustainable growth and operational excellence of the subsidiary.
