An international development organization with operations across Kenya, Rwanda, and Nigeria is inviting applications from qualified, motivated, and results-driven individuals to fill multiple open positions across its technology, strategy, operations, supply chain, and leadership development functions. These roles span internship, fixed-term, and professional employment categories and offer opportunities to contribute to impactful, large-scale programs serving smallholder farmers and communities across Africa.
The organization operates in a dynamic, mission-driven environment that values operational excellence, data-driven decision-making, cross-functional collaboration, and continuous improvement. The advertised positions are designed for individuals who thrive in fast-paced settings, are comfortable working across teams and geographies, and are committed to delivering measurable outcomes through structured processes and thoughtful execution.
This article outlines all currently available vacancies, providing detailed job descriptions to support informed applications. All roles listed below are open to candidates who meet the experience and capability expectations described within each job description.
Available Positions
- Junior Service Desk Technician – Internship
Location: Kenya, Rwanda
Category: Interns
Job Description
The Junior Service Desk Technician – Internship role is designed to support Service Desk backlog management and day-to-day IT operations while providing hands-on exposure to IT Service Management practices. The position focuses on assisting with the tracking, prioritization, and resolution of service tickets, ensuring that operational workflows remain efficient and well documented.
The intern will work closely with Service Desk staff to support incoming requests, incidents, and operational issues. This includes monitoring ticket queues, updating ticket statuses, and ensuring that service requests are routed appropriately to relevant teams. The role also involves supporting documentation efforts, maintaining accurate records of issues and resolutions, and contributing to the overall improvement of service desk processes.
In addition to operational support, the Junior Service Desk Technician – Intern will assist with basic analysis of service desk performance data. This may include identifying trends in recurring issues, flagging bottlenecks in ticket resolution, and supporting the development of process improvements aimed at reducing backlog and improving service quality.
The role provides exposure to operational improvement initiatives within IT environments and offers an opportunity to develop practical skills in issue tracking systems, internal communication, and process coordination. The intern is expected to demonstrate attention to detail, willingness to learn, and the ability to follow established procedures while adapting to evolving operational needs.
- Strategy and Operations Associate, Office of the CEO (Renewable)
Location: Kenya, Rwanda
Category: Professionals
Job Description
The Strategy and Operations Associate within the Office of the CEO plays a central role in supporting high-priority strategic initiatives and cross-organizational projects. This position is responsible for leading a portfolio of strategy and operations projects while working closely with senior leadership and coordinating across multiple departments.
Key responsibilities include supporting the development and execution of strategic plans, conducting structured analyses to inform leadership decisions, and translating high-level priorities into actionable workstreams. The Associate will manage project timelines, track deliverables, and ensure alignment between teams involved in complex, multi-stakeholder initiatives.
The role requires frequent interaction with senior leaders, including direct collaboration with the CEO, to support decision-making processes and monitor progress against organizational goals. The Associate is expected to prepare briefing materials, presentations, and reports that synthesize data and insights in a clear and concise manner.
Operationally, the position involves identifying inefficiencies, proposing process improvements, and supporting implementation efforts across departments. The Associate will also play a role in facilitating communication between teams, resolving dependencies, and ensuring that strategic initiatives remain on track.
This role is well suited to individuals who are comfortable balancing analytical work with hands-on project coordination and who can operate effectively in environments where priorities evolve based on organizational needs.
- Value Chain Strategy Lead (Fixed-Term)
Location: Kenya, Nigeria, Rwanda
Category: Professionals
Job Description
The Value Chain Strategy Lead is a fixed-term position focused on analyzing and supporting the growth of diverse market access business units serving smallholder farmers. The role requires a combination of entrepreneurial thinking, analytical rigor, and practical execution to strengthen value chains and improve access to markets.
The Lead will be responsible for conducting in-depth analyses of existing value chains, identifying opportunities for growth, efficiency improvements, and risk mitigation. This includes evaluating operational performance, cost structures, and scalability across different market access models.
Working closely with business unit leaders and cross-functional teams, the Value Chain Strategy Lead will contribute to the design and refinement of strategies aimed at expanding reach, improving sustainability, and increasing impact. The role involves developing business cases, supporting pilot initiatives, and monitoring performance against defined metrics.
The position also requires coordination across countries and teams to ensure alignment of value chain strategies with broader organizational objectives. The Lead will support decision-making through data analysis, scenario planning, and structured problem-solving.
As a fixed-term role, the position is focused on delivering defined strategic outputs within a specified timeframe, with an emphasis on practical recommendations and implementation-ready insights.
- Global Supply Chain Compliance and Controls Specialist
Location: Kenya
Category: Professionals
Job Description
The Global Supply Chain Compliance and Controls Specialist is responsible for executing day-to-day compliance activities within the organization’s supply chain operations. The role focuses on ensuring adherence to established policies, systems, and key performance indicators through routine monitoring, data validation, and reporting.
Core responsibilities include conducting regular compliance checks, reviewing transactional and operational data for accuracy, and identifying gaps in system adherence. The Specialist will maintain compliance trackers, prepare supporting documentation, and ensure that records are complete and up to date.
The role also supports the adoption and reinforcement of supply chain policies and control frameworks. This involves collaborating with relevant teams to communicate requirements, clarify expectations, and support corrective actions where gaps are identified.
Reporting is a key component of the position, with responsibilities including compiling compliance reports, summarizing findings, and escalating issues as appropriate. The Specialist is expected to contribute to continuous improvement by identifying recurring compliance challenges and supporting the development of practical solutions.
This role requires a strong focus on detail, consistency, and process discipline, as well as the ability to work collaboratively with supply chain, finance, and operations teams.
- Tupande Strategy and Operations Associate
Location: Kenya
Category: Professionals
Job Description
The Tupande Strategy and Operations Associate role supports strategic planning and operational execution within the Tupande program. The position focuses on managing complex projects, coordinating across multiple teams, and supporting innovation within a fast-growing organizational context.
Responsibilities include supporting the development and execution of program strategies, managing cross-functional initiatives, and tracking progress against key milestones. The Associate will work with stakeholders across departments to ensure alignment, manage dependencies, and resolve operational challenges.
The role also involves analyzing program performance data, identifying trends and risks, and supporting data-driven decision-making. The Associate may contribute to process improvement initiatives aimed at enhancing efficiency, scalability, and service delivery.
Strong coordination skills are essential, as the role requires balancing multiple workstreams and ensuring effective communication between teams. The Associate is expected to support planning cycles, prepare reports and presentations, and contribute to continuous learning within the program.
This position is suited to individuals with experience navigating complexity, adapting to change, and driving results in collaborative environments.
- Manager Development Lead (Fixed-Term)
Location: Kenya, Rwanda
Category: Professionals
Job Description
The Manager Development Lead is a fixed-term role responsible for designing and leading high-impact manager development programs. The position plays a critical role in shaping the organization’s leadership pipeline and supporting long-term growth objectives.
Key responsibilities include developing and implementing structured learning and development initiatives targeted at current and emerging managers. This involves designing program content, coordinating delivery across locations, and ensuring alignment with organizational leadership frameworks.
The Lead will work closely with senior stakeholders to identify development needs, define program objectives, and measure impact. The role also includes managing program logistics, facilitating learning sessions, and supporting participants through coaching and feedback mechanisms.
Monitoring and evaluation are integral to the position, with responsibilities including tracking participation, assessing outcomes, and using data to refine program design. The Lead is expected to contribute to continuous improvement by incorporating feedback and best practices into program updates.
As a fixed-term role, the focus is on delivering defined leadership development outcomes within the contract period, while building sustainable tools and frameworks that can be embedded within the organization.
- Engineering Manager
Location: Kenya, Rwanda
Category: Professionals
Job Description
The Engineering Manager role is a hands-on leadership position focused on the design, development, and ongoing improvement of the organization’s Odoo ERP system. The position combines technical leadership, people management, and process optimization to support complex retail and operational systems.
Responsibilities include leading software engineering teams, overseeing system architecture and design decisions, and ensuring that development work aligns with business requirements. The Manager is expected to mentor engineers, support professional growth, and foster a culture of quality and accountability.
The role also involves streamlining development processes, improving system reliability, and managing technical debt. The Engineering Manager will collaborate closely with product owners, operations teams, and other stakeholders to translate needs into scalable technical solutions.
Project management is a key aspect of the role, with responsibilities including planning development roadmaps, managing timelines, and coordinating cross-functional dependencies. The Manager is expected to drive excellence in delivery while maintaining a focus on long-term system sustainability.
This position is suited to individuals who are comfortable balancing hands-on technical work with leadership responsibilities in complex, evolving environments.
Application Information
Interested candidates are encouraged to review the job descriptions carefully and submit their applications through the designated application platform. All positions listed in this article are currently open, and applications will be reviewed on a rolling basis in accordance with organizational recruitment procedures.
