Windle International Kenya is a humanitarian education organization that has, for several decades, played a central role in expanding access to quality education for refugees and other underserved populations in Kenya. Established in 1977, the organization was founded on the principle that education is a critical driver of social transformation and a foundation for sustainable development across the African continent. Through long-standing partnerships with host communities, refugee leadership structures, schools, and education stakeholders, Windle International Kenya continues to implement education programmes that respond to the complex realities of displacement while promoting dignity, inclusion, and opportunity.
Within Kenya, Windle International Kenya operates in Dadaab, Kakuma, and Kalobeyei Settlement, delivering education interventions that support learners at various stages of their academic journey. These interventions range from early childhood education and basic education support to secondary, tertiary, and skills-based learning initiatives. Central to this work is the integration of technology and innovative teaching approaches that enhance learning outcomes, strengthen teacher capacity, and expand access to relevant educational resources.
As part of its continued investment in digital learning and technology-enabled education, Windle International Kenya is seeking to recruit two qualified and motivated individuals to fill the position of Instant Network School (INS) Coach. The positions are based in Dadaab Refugee Camp and will be deployed to Towfiq Secondary School and Dagahaley Secondary School respectively. The successful candidates will play a critical role in supporting the effective use of information and communication technology within the school environment, working closely with school leadership, teachers, and learners to maximize the impact of the Instant Network School programme.
Position Overview
Position Title: Instant Network School (INS) Coaches
Number of Positions: Two (2)
Location: Dadaab Refugee Camp
Duty Stations: Towfiq Secondary School and Dagahaley Secondary School
Contract Type: Full-time
Contract Duration: Eleven (11) months, with the possibility of extension subject to performance and funding availability
Reporting Line: School Principal, with technical coordination through Windle International Kenya education and ICT teams
The Instant Network School Coach position is designed to strengthen the integration of digital tools into teaching and learning processes at the secondary school level. The role combines instructional delivery, technical support, coordination of ICT resources, and contribution to programme monitoring and improvement. The INS Coach is expected to work within the existing school structure while supporting both teachers and students to effectively use digital platforms, devices, and connectivity solutions provided through the Instant Network School initiative.
Background to the Instant Network School Programme
The Instant Network School programme is a technology-driven education initiative aimed at improving access to quality digital learning resources in refugee and host community schools. By providing connectivity, digital devices, and teacher support, the programme seeks to bridge the digital divide and enhance learning opportunities in contexts where access to technology is often limited. Within secondary schools in Dadaab Refugee Camp, the programme supports curriculum delivery, digital literacy development, and responsible use of the internet for educational purposes.
INS Coaches are a key component of the programme’s success at the school level. They serve as facilitators, trainers, and coordinators, ensuring that ICT resources are used effectively, maintained properly, and aligned with approved curriculum requirements and national education guidelines.
Detailed Job Description
The Instant Network School (INS) Coach will be responsible for a broad range of duties that support teaching and learning through ICT integration. The role requires a balance of instructional competence, technical understanding, coordination skills, and collaboration with school stakeholders. The duties outlined below reflect the core areas of responsibility associated with the position.
Curriculum-Based ICT Instruction
The INS Coach will be responsible for planning and delivering structured ICT instruction in line with the approved curriculum and the Competency-Based Curriculum guidelines. This includes teaching basic computer skills to students, introducing them to commonly used digital applications, and supporting the development of foundational digital literacy. Lessons are expected to be age-appropriate, relevant to the secondary school context, and aligned with national education standards.
In addition to technical skills, the INS Coach will promote responsible and ethical use of the internet. This includes guiding students on online safety, digital citizenship, appropriate online behavior, and critical evaluation of digital information. The coach will ensure that students understand both the opportunities and risks associated with internet use, particularly within a school-based learning environment.
Support to Teachers and Learners
A key component of the role involves providing ongoing support to teachers and students in the use of educational digital tools and platforms. The INS Coach will work collaboratively with subject teachers to integrate technology into lesson delivery, including joint planning and co-teaching where appropriate. This support may involve demonstrating the use of digital resources, assisting with lesson preparation, and helping teachers adapt traditional teaching methods to include digital elements.
The INS Coach will also support students directly, both during scheduled ICT lessons and through guided use of the INS classroom facilities. This includes assisting learners in navigating digital platforms, accessing online learning materials, and completing assignments that require the use of ICT tools.
In addition, the INS Coach will support the completion and monitoring of required forms and reports related to the use of digital platforms and online systems. This includes ensuring that usage data is accurately captured and that relevant documentation is completed in a timely manner.
Management of INS Classroom and ICT Resources
The position requires responsibility for the day-to-day management and coordination of the Instant Network School classroom and associated ICT equipment. This includes overseeing access to the ICT room, ensuring that devices are used appropriately, and maintaining proper custody of keys and equipment.
The INS Coach will establish and enforce clear procedures for the use of ICT resources, working in collaboration with school administration to ensure that schedules, access controls, and usage rules are respected. The aim is to maximize equitable access to resources while minimizing misuse, damage, or loss.
The coach will also be expected to ensure that devices such as tablets, laptops, projectors, and networking equipment are handled properly by both staff and students. This involves providing basic guidance on correct handling and storage of equipment and reinforcing best practices for equipment care.
ICT Equipment Maintenance and Troubleshooting
The INS Coach will play an active role in maintaining ICT equipment at the school level. This includes conducting basic troubleshooting for common technical issues, such as connectivity problems, device malfunctions, or software-related challenges. While complex repairs may be referred to specialized technical teams, the INS Coach is expected to resolve routine issues to minimize disruption to teaching and learning activities.
As part of equipment management responsibilities, the INS Coach will complete monthly maintenance reports, documenting the status of ICT resources, any faults identified, and actions taken. The coach will report equipment losses, damages, or unresolved technical issues promptly to the school Principal and relevant Windle International Kenya staff, following established reporting procedures.
Contribution to Programme Monitoring and Improvement
Beyond daily operational duties, the INS Coach is expected to contribute to the continuous improvement of the Instant Network School programme. This includes collecting and organizing data related to ICT usage, lesson delivery, and learner engagement. The coach will support the documentation of success stories, challenges, and lessons learned from the implementation of the programme at the school level.
The role also involves close collaboration with school administration and participation in meetings, reviews, and planning sessions related to ICT integration and digital learning. The INS Coach may be required to participate in training sessions and professional development activities organized by Windle International Kenya or partner organizations, with the aim of strengthening technical and pedagogical skills.
Through these activities, the INS Coach will support evidence-based decision-making and contribute to the refinement of programme approaches, ensuring that digital learning interventions remain responsive to the needs of teachers and learners in the Dadaab context.
Work Environment and Professional Conduct
The Instant Network School (INS) Coach will work within a secondary school environment in Dadaab Refugee Camp, interacting daily with students, teachers, and school leadership. The role requires a high level of professionalism, cultural sensitivity, and adherence to organizational policies and codes of conduct. Given that the work is conducted in a school setting, the INS Coach is expected to uphold safeguarding standards and contribute to a safe, inclusive, and respectful learning environment for all students.
Windle International Kenya places strong emphasis on accountability, transparency, and ethical conduct. The INS Coach will be expected to comply with all relevant organizational policies, including those related to child safeguarding, equal opportunity, and non-discrimination.
Application Process
Interested candidates who meet the requirements of the position and are motivated to contribute to technology-enabled education in a humanitarian context are invited to submit their applications online. Applications should include a curriculum vitae, a cover letter, copies of academic certificates or transcripts, and a copy of the national identification document.
Applications must be submitted through the designated online application link provided by Windle International Kenya.
Deadline for Applications
The deadline for submission of applications is 30th January 2026. Applications received after this date may not be considered.
Additional Information
Only shortlisted candidates will be contacted. Canvassing will lead to automatic disqualification. Windle International Kenya’s recruitment and selection process reflects its commitment to equal opportunity, regardless of gender, disability, religion, or ethnic affiliation. The organization works within school environments and is committed to safeguarding children from abuse. Female candidates are strongly encouraged to apply.
