A public sector institution is undertaking a large-scale recruitment exercise to strengthen its operational, regulatory, administrative, and technical capacity. The organisation is seeking to fill a wide range of permanent positions across multiple departments, including supply chain management, records management, security, administration, customer service, corporate communication, human resource management, finance, information and communication technology, legal services, cybersecurity, conduct supervision, anti-money laundering supervision, and general supervision functions.
The available roles span entry-level, mid-level, senior, and principal positions, as well as assistant director roles. This recruitment drive is intended to enhance service delivery, governance, compliance, and oversight functions in line with the institution’s statutory mandate. All positions are offered on permanent terms and are suitable for professionals seeking long-term career progression within a structured and regulated environment.
The following sections provide detailed job descriptions for each advertised position. The information is presented in a clear and neutral manner to support suitability for a third-party job board and to allow prospective applicants to fully understand the scope of responsibilities associated with each role.
Positions and Detailed Job Descriptions
Principal Supply Chain Management Officer – 1 Post
Job Type: Permanent
The Principal Supply Chain Management Officer will be responsible for providing strategic leadership and oversight of supply chain operations within the organisation. The role involves planning, coordinating, and supervising procurement, logistics, inventory management, and contract administration activities to ensure efficiency, transparency, and compliance with applicable policies and regulations.
Key duties include developing and implementing supply chain strategies, overseeing procurement planning and execution, managing supplier relationships, monitoring contract performance, and ensuring value for money in all procurement activities. The officer will also provide guidance to junior supply chain staff, prepare reports for management, and contribute to continuous improvement of supply chain systems and processes.
Records Assistant II – 1 Post
Job Type: Permanent
The Records Assistant II will support the management of physical and electronic records in accordance with established records management policies and procedures. The role involves filing, indexing, retrieval, and safe custody of organisational records.
Responsibilities include maintaining accurate and up-to-date records, assisting in classification and archiving of documents, supporting records audits, and ensuring confidentiality and integrity of information. The position also involves responding to internal requests for records and supporting the disposal of records in line with approved schedules.
Records Assistant I – 1 Post
Job Type: Permanent
The Records Assistant I will provide basic records management support under supervision. The role focuses on routine filing, document tracking, and retrieval tasks.
Duties include organizing files, updating records registers, assisting in digitisation initiatives, and ensuring records are stored correctly. The officer will also support senior records staff in maintaining order and accessibility of records across departments.
Security Officer – 1 Post
Job Type: Permanent
The Security Officer will be responsible for maintaining the safety and security of organisational premises, staff, visitors, and assets. The role involves monitoring access points, conducting patrols, and enforcing security procedures.
Key responsibilities include controlling entry and exit, responding to security incidents, reporting breaches, and ensuring compliance with security protocols. The officer will also assist in emergency response situations and support the implementation of security risk mitigation measures.
Principal Administration Officer – 1 Post
Job Type: Permanent
The Principal Administration Officer will oversee administrative functions and provide leadership in office management, logistics, and general support services. The role involves coordinating administrative operations to ensure efficient service delivery.
Duties include supervising administrative staff, managing office resources, coordinating meetings and official events, overseeing fleet and facilities management, and preparing administrative reports. The officer will also contribute to policy development and implementation within the administration function.
Customer Care Assistant III – 2 Posts
Job Type: Permanent
The Customer Care Assistant III will provide frontline customer service support. The role involves handling routine inquiries, providing information, and assisting clients in accessing services.
Responsibilities include responding to walk-in, telephone, and written inquiries, recording customer feedback, escalating issues where necessary, and maintaining accurate customer service records. The role supports the delivery of consistent and professional customer experiences.
Customer Care Assistant II – 2 Posts
Job Type: Permanent
The Customer Care Assistant II will handle a wider range of customer service issues and provide support to junior customer care staff. The role involves resolving customer complaints, providing detailed information, and ensuring service standards are met.
Duties include managing customer interactions, maintaining service logs, contributing to service improvement initiatives, and supporting customer satisfaction monitoring activities.
Customer Care Assistant I – 2 Posts
Job Type: Permanent
The Customer Care Assistant I will undertake entry-level customer service duties under supervision. The role focuses on assisting customers with basic inquiries and directing them to appropriate services or officers.
Responsibilities include greeting clients, responding to general inquiries, maintaining customer records, and supporting customer care operations.
Senior Customer Care Assistant – 1 Post
Job Type: Permanent
The Senior Customer Care Assistant will supervise customer care operations and provide leadership within the customer service function. The role involves managing service delivery, handling complex customer issues, and mentoring customer care staff.
Key duties include monitoring service quality, preparing customer service reports, coordinating customer feedback mechanisms, and contributing to policy and procedure development within the customer care unit.
Corporate Communication and Public Relations Officer – 1 Post
Job Type: Permanent
The Corporate Communication and Public Relations Officer will manage internal and external communication activities. The role involves developing communication materials, managing media relations, and supporting public engagement initiatives.
Responsibilities include drafting press releases, coordinating corporate events, managing digital communication platforms, and ensuring consistent organisational messaging. The officer will also monitor media coverage and support crisis communication efforts.
Senior Corporate Communication and Public Relations Officer – 1 Post
Job Type: Permanent
The Senior Corporate Communication and Public Relations Officer will provide strategic leadership in corporate communication and public relations. The role involves planning and overseeing communication strategies that support organisational objectives.
Duties include supervising communication staff, managing high-level media engagements, advising management on communication matters, and evaluating the effectiveness of communication initiatives.
Assistant Director, Human Resource Management – 1 Post
Job Type: Permanent
The Assistant Director, Human Resource Management will support the formulation and implementation of human resource policies and strategies. The role involves overseeing HR operations, including staffing, performance management, and employee relations.
Responsibilities include supervising HR staff, coordinating recruitment and selection processes, managing staff development initiatives, and ensuring compliance with labour laws and internal policies.
Assistant Director, Finance – 1 Post
Job Type: Permanent
The Assistant Director, Finance will support financial management and oversight functions. The role involves budgeting, financial reporting, and ensuring effective financial controls.
Key duties include coordinating budget preparation, monitoring expenditure, preparing financial statements, overseeing accounting operations, and supporting audits. The role also involves advising management on financial matters.
Assistant Director, Information, Communication and Technology – 1 Post
Job Type: Permanent
The Assistant Director, Information, Communication and Technology will oversee ICT operations and strategy implementation. The role involves managing information systems, infrastructure, and technology projects.
Responsibilities include supervising ICT staff, ensuring system availability and security, coordinating system upgrades, and supporting digital transformation initiatives.
Legal Officer (Legal Services) – 2 Posts
Job Type: Permanent
The Legal Officer (Legal Services) will provide legal advice and support on matters relating to the organisation’s operations. The role involves legal research, drafting legal documents, and supporting litigation and dispute resolution.
Duties include reviewing contracts, advising on compliance issues, representing the organisation in legal matters as required, and maintaining legal records.
Legal Officer, Governance and Regulatory Services – 1 Post
Job Type: Permanent
The Legal Officer, Governance and Regulatory Services will support governance frameworks and regulatory compliance. The role involves advising on governance issues, regulatory interpretation, and policy development.
Responsibilities include reviewing governance documents, supporting board and committee processes, and ensuring compliance with statutory and regulatory requirements.
Senior Legal Officer (Legal Services) – 2 Posts
Job Type: Permanent
The Senior Legal Officer (Legal Services) will provide advanced legal support and supervision within the legal services function. The role involves handling complex legal matters and mentoring junior legal staff.
Duties include leading legal research, advising on high-risk legal issues, coordinating litigation strategies, and contributing to legal policy development.
Conduct Supervision Officer – 3 Posts
Job Type: Permanent
The Conduct Supervision Officer will support oversight of conduct standards within regulated entities. The role involves monitoring compliance, conducting reviews, and identifying conduct risks.
Responsibilities include analysing reports, conducting inspections, preparing supervision findings, and supporting enforcement actions where necessary.
Cybersecurity Officer – 4 Posts
Job Type: Permanent
The Cybersecurity Officer will support the protection of information systems and data. The role involves monitoring security threats, implementing controls, and responding to incidents.
Duties include conducting risk assessments, monitoring system logs, supporting incident response, and contributing to cybersecurity awareness initiatives.
Senior Cybersecurity Officer – 2 Posts
Job Type: Permanent
The Senior Cybersecurity Officer will provide advanced technical oversight of cybersecurity operations. The role involves leading security initiatives and supervising cybersecurity staff.
Responsibilities include developing security strategies, coordinating incident response, conducting advanced threat analysis, and advising management on cybersecurity risks.
Principal Cybersecurity Officer – 2 Posts
Job Type: Permanent
The Principal Cybersecurity Officer will provide strategic leadership in cybersecurity supervision and governance. The role involves policy development, oversight of security frameworks, and coordination with external stakeholders.
Duties include setting cybersecurity standards, overseeing implementation of controls, and reporting on cybersecurity posture to senior management.
Assistant Director, Cybersecurity Supervision – 2 Posts
Job Type: Permanent
The Assistant Director, Cybersecurity Supervision will oversee cybersecurity supervision activities. The role involves managing teams responsible for assessing and monitoring cybersecurity compliance.
Responsibilities include supervising staff, coordinating inspections, developing supervision methodologies, and contributing to regulatory policy development.
Supervision Officer (AML) – 4 Posts
Job Type: Permanent
The Supervision Officer (AML) will support anti-money laundering supervision activities. The role involves monitoring compliance with AML requirements and conducting supervisory reviews.
Duties include analysing AML reports, conducting inspections, identifying compliance gaps, and preparing supervision reports.
Senior Supervision Officer (AML) – 3 Posts
Job Type: Permanent
The Senior Supervision Officer (AML) will provide leadership within AML supervision teams. The role involves handling complex AML supervision cases and mentoring junior officers.
Responsibilities include coordinating inspections, reviewing supervision findings, and advising on AML risk mitigation strategies.
Principal Supervision Officer (AML) – 2 Posts
Job Type: Permanent
The Principal Supervision Officer (AML) will provide strategic oversight of AML supervision functions. The role involves policy development, high-level risk assessment, and coordination of AML initiatives.
Duties include leading AML supervision programs, engaging with stakeholders, and reporting on AML risks and compliance trends.
Supervision Officer – 2 Posts
Job Type: Permanent
The Supervision Officer will support general supervision activities. The role involves monitoring compliance, conducting reviews, and supporting enforcement actions.
Responsibilities include analysing data, conducting inspections, preparing reports, and supporting supervisory decision-making.
Principal Supervision Officer – 2 Posts
Job Type: Permanent
The Principal Supervision Officer will provide senior leadership in supervision functions. The role involves overseeing supervision teams and contributing to strategic supervision planning.
Duties include supervising staff, coordinating complex supervision cases, developing supervision frameworks, and advising management on supervision outcomes.
Assistant Director, Supervision – 3 Posts
Job Type: Permanent
The Assistant Director, Supervision will oversee supervision operations and strategy implementation. The role involves managing teams, coordinating supervision programs, and ensuring effective oversight.
Responsibilities include setting supervision priorities, monitoring performance, preparing management reports, and contributing to policy and regulatory development.
Conclusion
This recruitment exercise offers an opportunity for professionals at various career levels to contribute to a structured and regulated public sector environment. The roles outlined above provide opportunities to support governance, compliance, service delivery, and organisational development through permanent employment.
