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HF Group, has an exciting opportunity in our HFBI Subsidiary. We are seeking a talented, dynamic, self-driven, and results-oriented individual who is committed to performance, excellence, and participating in our growth strategy.
To provide complete and appropriate insurance solutions for every customer in order to boost top-line revenue growth, customer acquisition levels and profitability.
Deadline: 2026-02-06
Category: HFBI
Subsidiary: HFBI
Principle Accountabilities
- Present, promote and sell products to existing and prospective customers.
- Establish, develop, and maintain positive business and customer relationships.
- Execute new business acquisition, cross-selling, and upselling strategies.
- Reach out to customer leads through cold calling and continuously improve through feedback.
- Respond promptly to customer queries and claims issues in line with internal procedures.
- Expedite the resolution of customer problems and complaints to maximize satisfaction.
- Deliver the agreed upon sales targets and outcomes within agreed timelines.
- Coordinate sales effort/activations with team members and branch team.
- Analyze the territory/market’s potential, track sales and status reports.
- Assisting and supporting the Branch in meeting their allocated bancassurance sales target.
- Supporting the branch to ensure 100% retention of existing bancassurance business.
- Ensure all collateral and bank‑interest assets are appropriately insured with the bank’s interest properly noted.
- Champion training and product awareness initiatives for branch staff.
- Ensure customer satisfaction through timely delivery of documents and effective after-sales support.
- Submit daily sales activity logs and performance reports to branch leadership and Bancassurance management.
- Supply management with reports on customer needs, problems, interests, competitive activities and potential for new products and services.
- Keep abreast of best practices and promotional trends.
- Any other duties as may be assigned from time to time.
Key Competencies and Skills
- Excellent knowledge of MS office.
- Excellent communication and interpersonal skills.
- Relationship management skills and openness to feedback.
- Excellent planning and organization skills.
- Ability to work under pressure.
- Excellent problem solving and decision-making skills.
- Knowledgeable with industry’s rules and regulations.
- Results driven and customer focused.
- Basic understanding of the insurance industry and products.
- Excellent selling, communication and negotiation skills.
- Prioritizing, time management and organizational skills.
- Ability to create and deliver presentations tailored to the audience needs.
Minimum Qualifications, Knowledge and Experience
- Bachelor’s Degree from a reputable institution.
- 3 years sales experience.
- Certificate of proficiency in Insurance (COP).
- ACII or AIIK or progress towards the same will be an added advantage.
