The National Social Security Fund is a statutory public institution established to provide social security protection to Kenyan workers and their dependents. As a key pillar of the national social protection framework, the Fund plays a critical role in mobilising savings, managing pension contributions, and delivering sustainable, efficient, and member-centric social security services.
In line with its mandate and ongoing institutional transformation agenda, the Fund seeks to recruit highly qualified, visionary, and results-oriented professionals to fill several Senior Management level positions. These roles offer an opportunity to provide strategic leadership, strengthen institutional performance, enhance service delivery, and contribute to the long-term sustainability of Kenya’s social security system.
The advertised positions are leadership roles that require strong managerial capability, strategic thinking, and the ability to operate in a complex public sector environment while maintaining high standards of governance, accountability, and service excellence.
Interested applicants who meet the respective requirements are invited to apply for the positions outlined below.
Available Positions
Detailed Job Descriptions
- Manager, Corporate Communications
The Manager, Corporate Communications is responsible for leading the Fund’s corporate communication function to enhance its public image, stakeholder engagement, and internal communication effectiveness. The role supports transparency, brand integrity, and consistent messaging aligned with the Fund’s strategic objectives.
Duties and responsibilities include:
- Developing and implementing corporate communication strategies aligned with the Fund’s vision and strategic plan
- Managing internal and external communication channels to ensure consistent and accurate messaging
- Overseeing media relations, press engagements, and public information dissemination
- Coordinating crisis communication and reputation management initiatives
- Supporting leadership communication, including speeches, briefs, and public statements
- Managing corporate branding and ensuring adherence to brand guidelines
- Coordinating stakeholder engagement and public awareness campaigns
- Overseeing content development for publications, digital platforms, and reports
- Monitoring public perception and media coverage to inform communication strategies
- Preparing communication performance reports for senior management
- Leading and supervising communication teams and service providers
- Performing any other duties as assigned in support of the corporate communications function
- Manager, Information Communication Technology
The Manager, Information Communication Technology provides strategic leadership in the planning, development, and management of the Fund’s ICT systems and digital infrastructure. The role supports operational efficiency, data security, innovation, and delivery of reliable digital services to members and stakeholders.
Duties and responsibilities include:
- Developing and implementing ICT strategies aligned with the Fund’s business objectives
- Overseeing ICT infrastructure, applications, and systems to ensure reliability and scalability
- Managing information security, data protection, and system risk controls
- Supporting digital transformation and automation of Fund operations
- Ensuring effective ICT support services across all business units
- Overseeing system upgrades, integrations, and technology projects
- Managing ICT budgets, vendors, and service level agreements
- Ensuring compliance with ICT policies, standards, and regulatory requirements
- Supporting business continuity and disaster recovery planning
- Providing technical advice to senior management on emerging technologies
- Leading and developing ICT teams to deliver high-quality services
- Preparing ICT performance and risk reports
- Performing any other ICT-related duties as assigned
- Manager, Marketing, Member & Customer Experience
The Manager, Marketing, Member & Customer Experience leads initiatives aimed at growing membership, improving service delivery, and enhancing member satisfaction across all touchpoints. The role focuses on positioning the Fund as a responsive, member-focused institution.
Duties and responsibilities include:
- Developing and implementing marketing and member engagement strategies
- Overseeing member acquisition, retention, and education initiatives
- Enhancing customer experience across physical, digital, and service channels
- Managing branding, promotions, and public awareness campaigns
- Monitoring member feedback, complaints, and service quality indicators
- Driving service improvement initiatives based on data and member insights
- Coordinating outreach programs and stakeholder engagement activities
- Supporting product development and service innovation initiatives
- Managing marketing budgets, agencies, and partnerships
- Preparing reports on marketing performance and member satisfaction
- Leading and supervising marketing and customer experience teams
- Performing any other duties assigned in support of marketing and service excellence
- Manager, Human Resource
The Manager, Human Resource provides strategic leadership in human capital management to support organisational performance, staff development, and institutional effectiveness. The role ensures alignment of people management practices with the Fund’s strategic goals and statutory obligations.
Duties and responsibilities include:
- Developing and implementing human resource strategies and policies
- Overseeing recruitment, selection, onboarding, and workforce planning processes
- Managing employee performance management and appraisal systems
- Coordinating staff training, learning, and leadership development initiatives
- Managing employee relations, discipline, and grievance handling processes
- Ensuring compliance with labour laws, regulations, and public sector policies
- Overseeing compensation, benefits, and payroll administration
- Supporting organisational culture, change management, and staff engagement
- Managing succession planning and talent development programs
- Preparing human resource analytics and management reports
- Leading and supervising human resource teams
- Performing any other duties assigned in support of human capital management
- Manager, Property Management
The Manager, Property Management oversees the management, development, and optimisation of the Fund’s property portfolio to maximise returns, ensure compliance, and support long-term asset sustainability.
Duties and responsibilities include:
- Developing and implementing property management and investment strategies
- Overseeing maintenance, leasing, and utilisation of the Fund’s properties
- Managing property development projects and renovations
- Ensuring compliance with property laws, regulations, and safety standards
- Monitoring property performance, occupancy, and revenue generation
- Managing relationships with tenants, contractors, and service providers
- Overseeing valuation, risk management, and asset optimisation initiatives
- Preparing property performance and investment reports
- Managing property budgets and operational expenditures
- Advising senior management on property-related opportunities and risks
- Leading and supervising property management teams
- Performing any other duties assigned in support of asset management
Application Procedure
Interested and qualified applicants are required to submit a formal application letter, a detailed curriculum vitae, certified copies of academic and professional certificates, testimonials, and a certified copy of the National Identity Card.
Applications must be submitted by post or hand delivery in a sealed envelope clearly indicating the position applied for.
Hand-delivered applications should be dropped at the Managing Trustee’s Office, 3rd Floor, Block A – Western Wing, Social Security House, Bishops Road, Nairobi.
Applications should be addressed to:
The Managing Trustee/Chief Executive Officer
National Social Security Fund (NSSF)
P. O. Box 30599 – 00100
Nairobi
Application Deadline
All applications must be received on or before Monday, 23rd February 2026 at 5:00 p.m. (EAT). Applications received after the deadline will not be considered.
Additional Information
Full details of the vacancies and specific requirements are available on the Fund’s website at www.nssf.or.ke/careeropportunities.
The National Social Security Fund is committed to protecting personal data in accordance with the Data Protection Act, 2019 and is an equal opportunity employer. Canvassing will lead to automatic disqualification. Only shortlisted candidates will be contacted.
Governmental jobs Advert 2026 [Follow]
https://whatsapp.com/channel/0029VaQyVGkCsU9W0mNAAq2I
