An organization operating within a complex, technology-driven and service-oriented environment is currently inviting applications for several strategic, technical, operational, and managerial roles. These opportunities span leadership, digital platforms, enterprise systems, transport operations, data engineering, quality assurance, and commercial growth functions. Each role supports the organization’s long-term objectives by strengthening operational efficiency, enhancing digital capabilities, driving data reliability, and expanding market reach.
The advertised positions are designed to support innovation, system resilience, customer experience, and scalable growth across business units. The roles require close collaboration with internal stakeholders, external partners, and cross-functional teams to ensure delivery of high-quality services, solutions, and operational outcomes. The following sections provide detailed job descriptions for each open position, outlining responsibilities and scope of work based strictly on the information provided.
Head, Strategic Partnerships and Commercial Growth
Reporting to the Group Director, Strategy and Innovation, the Head, Strategic Partnerships and Commercial Growth is responsible for driving scalable and differentiated growth through strategic partnerships and commercial ventures. The role focuses on expanding market access, strengthening organizational capabilities, and generating revenue streams aligned with the overall group strategy.
Key responsibilities include identifying, establishing, and managing strategic partnerships across technology, channel, and corporate sectors. The role involves assessing partnership opportunities that align with business objectives and translating strategic intent into commercially viable initiatives. This includes structuring partnership models, defining value propositions, and ensuring mutual benefit for all parties involved.
The position requires leading business development initiatives that drive revenue growth and market expansion. This includes building and maintaining a robust pipeline of partnership opportunities, overseeing negotiations, and securing agreements that support long-term strategic goals. The role also involves monitoring partnership performance and ensuring that established collaborations deliver measurable value.
In addition, the Head, Strategic Partnerships and Commercial Growth provides leadership to teams involved in partnership management and commercial initiatives. The role requires close collaboration with internal stakeholders across strategy, innovation, technology, finance, and operations to ensure alignment and execution. Strategic analysis, market assessment, and continuous evaluation of growth opportunities form a core part of the role.
Software Quality Assurance Analyst
The Software Quality Assurance Analyst role is responsible for ensuring the quality, reliability, and performance of software systems throughout the development lifecycle. Reporting to the Senior Manager, Software Quality Assurance, this role focuses on establishing and executing standardized testing processes that support high-quality software delivery.
Key responsibilities include performing quality reviews on business requirements to ensure clarity, completeness, and testability. The role involves developing standardized testing methods and strategies that cover both functional and non-functional requirements. This includes planning, designing, and executing test cases aligned with project objectives.
The Software Quality Assurance Analyst leads the execution of testing activities, ensuring that defects are identified, documented, and tracked through resolution. The role also involves implementing quality testing and reporting processes to monitor adherence to defined software development standards and procedures.
Additional responsibilities include collaborating with development teams, business analysts, and project managers to ensure quality considerations are integrated throughout the development process. The role supports continuous improvement of testing practices and contributes to maintaining consistency across software products and releases.
Transport Manager
The Transport Manager is responsible for overseeing the management of the company-owned fleet and supervising transport staff while coordinating with outsourced transport service providers. The role focuses on ensuring efficient, cost-effective, and reliable transport operations that support organizational needs.
Key responsibilities include managing fleet operations, including scheduling, utilization, and maintenance coordination. The Transport Manager supervises transport personnel to ensure adherence to operational procedures, safety standards, and performance expectations.
The role involves liaising with outsourced transport service providers to negotiate and manage service delivery arrangements that meet operational requirements while controlling costs. This includes monitoring service performance and addressing issues related to efficiency, compliance, or service quality.
Additional duties include planning transport logistics, optimizing routes, and ensuring that transport operations align with organizational timelines and budgets. The Transport Manager is also responsible for maintaining records, reporting on transport performance, and supporting continuous improvement initiatives within the transport function.
Digital Support Specialist – Switching and Payments
The Digital Support Specialist – Switching and Payments role provides leadership in the support and continuous improvement of digital channels related to switching and payment systems. The position focuses on ensuring system stability, integration, and service excellence across digital platforms.
Key responsibilities include supporting digital switching and payment systems to ensure consistent availability and performance. The role involves driving system integrations, upgrades, and enhancements in collaboration with internal technology teams and external partners.
The Digital Support Specialist works closely with cross-functional teams to identify areas for improvement, resolve system issues, and ensure compliance with operational and regulatory requirements. The role also supports incident management, root cause analysis, and implementation of corrective actions to enhance platform resilience.
Additional responsibilities include monitoring system performance, supporting testing activities for enhancements, and contributing to documentation related to system configurations and support procedures. The role plays a key part in maintaining service continuity and customer experience across digital payment channels.
Product Configuration Specialist
Reporting to the Senior Manager, Digital Channels, the Product Configuration Specialist is responsible for systems administration to ensure scalability, performance, and reliability of digital platforms. The role focuses on configuration, automation, and continuous enhancement of systems supporting digital products and services.
Key responsibilities include administering systems to ensure optimal performance and uptime. The role involves implementing automation to detect, manage, and mitigate system failures that could cause service disruptions. The Product Configuration Specialist ensures that monitoring and response mechanisms are in place to support operational stability.
The role also requires close collaboration with stakeholders to define system requirements, develop feature roadmaps, and document change requests. This includes coordinating sign-offs and planning platform upgrades and enhancements in line with business priorities.
Additional duties include supporting the development of new digital products and services, maintaining existing platforms, and enabling customer-focused self-service solutions. The role is also responsible for driving innovation and contributing to the roadmap for payments and lending platforms, working closely with technology teams and third-party vendors.
Senior Manager, Data Engineer
The Senior Manager, Data Engineer role is responsible for leading and coordinating data support teams to ensure data availability, reliability, and security. This leadership position focuses on the development, optimization, and governance of data systems across the organization.
Key responsibilities include overseeing the design and utilization of data systems that support business intelligence, analytics, and operational reporting. The role involves identifying efficient methods to organize, store, and analyze data while maintaining strict security and confidentiality standards.
The Senior Manager, Data Engineer leads teams responsible for data infrastructure, ensuring that systems meet performance and reliability requirements. This includes monitoring data pipelines, resolving issues, and implementing improvements to enhance scalability and efficiency.
Additional responsibilities include collaborating with stakeholders to understand data needs, supporting data-driven decision-making, and ensuring compliance with data governance frameworks. The role plays a critical part in aligning data capabilities with organizational objectives.
Digital Support Specialist
The Digital Support Specialist role focuses on supporting and continuously improving digital channels across the organization. The position provides leadership in system support, integration, and enhancement initiatives to ensure stable and efficient digital services.
Key responsibilities include supporting digital platforms to ensure high availability and performance. The role involves driving system upgrades and enhancements while collaborating with internal teams and external technology partners.
The Digital Support Specialist works closely with cross-functional teams to address system issues, improve processes, and ensure compliance with operational standards. The role supports incident resolution, system monitoring, and continuous improvement initiatives.
Additional duties include contributing to documentation, supporting testing activities, and ensuring that digital platforms meet service quality expectations. The role supports the organization’s commitment to delivering reliable digital services.
Enterprise Solution Engineer
The Enterprise Solution Engineer role is responsible for ensuring the timely and high-quality delivery of enterprise solutions. The position focuses on designing and implementing technically complex, multi-component solutions that support business requirements.
Key responsibilities include creating detailed solution designs in collaboration with Enterprise and Solution Architects. The role involves evaluating multiple design options and selecting solutions that meet complex technical and business constraints.
The Enterprise Solution Engineer leads and influences project teams to ensure technical success. This includes providing guidance on solution implementation, addressing technical challenges, and ensuring alignment with architectural standards.
Additional responsibilities include supporting project delivery, engaging with stakeholders to clarify requirements, and contributing to solution optimization. The role requires a strong focus on quality, performance, and scalability of enterprise systems.
All positions listed above are open for application and subject to their respective deadlines. Applications will be reviewed in line with the organization’s recruitment processes.
