A leading financial institution is inviting applications from qualified and experienced professionals to fill multiple positions across its operations, digital banking, technology, strategy, finance, legal, and branch networks. The organization continues to strengthen its operational efficiency, digital transformation agenda, customer experience, and strategic growth initiatives.
These roles present an opportunity for professionals to contribute to a dynamic and evolving banking environment, supporting innovation, regulatory compliance, service excellence, and sustainable growth.
All interested candidates are encouraged to review the positions outlined below and submit their applications before the respective deadlines.
Transport Manager
Reference: 5315
Deadline: 13 February 2026
The Transport Manager will be responsible for managing the company-owned fleet, supervising transport staff, and liaising with outsourced transport service providers to deliver the most cost-effective transport solutions.
Key Responsibilities
The role holder will oversee the day-to-day management of the organization’s fleet operations, ensuring optimal utilization of vehicles while maintaining high standards of safety, efficiency, and cost control. This includes coordinating vehicle allocation, scheduling, and maintenance planning to minimize downtime and operational disruptions.
The Transport Manager will supervise transport staff, ensuring that drivers and support personnel adhere to established policies, procedures, and safety standards. The role involves monitoring performance, guiding operational improvements, and ensuring compliance with regulatory and internal transport guidelines.
The incumbent will also liaise with outsourced transport service providers to negotiate and manage service-level agreements. This includes evaluating vendor performance, identifying cost-saving opportunities, and ensuring that outsourced services align with the organization’s operational requirements and financial objectives.
Additionally, the role will involve preparing transport reports, managing budgets related to fleet operations, and implementing strategies that enhance efficiency and reduce operational costs.
Digital Support Specialist – Switching & Payments
Reference: 5322
Deadline: 13 February 2026
The Digital Support Specialist – Switching & Payments will provide leadership in the support and continuous improvement of the Group’s digital channels. The role focuses on driving system integrations, upgrades, and enhancements while collaborating with external technology partners and cross-functional internal teams to ensure platform resilience, compliance, and service excellence.
Key Responsibilities
The role holder will oversee support functions for digital switching and payment platforms, ensuring system stability, uptime, and performance. This includes identifying areas for enhancement, implementing upgrades, and ensuring seamless integrations with internal and external systems.
The position requires close collaboration with technology partners to coordinate system changes, troubleshoot issues, and manage enhancements in line with business and regulatory requirements.
The incumbent will contribute to ensuring platform resilience through proactive monitoring, incident management, and root cause analysis. The role also involves maintaining compliance with internal controls and regulatory standards governing digital payments and switching operations.
Digital Support Specialist
Reference: 5311
Deadline: 13 February 2026
The Digital Support Specialist will provide leadership in supporting and continuously improving the Group’s digital channels. The role encompasses system integrations, upgrades, and enhancements, working collaboratively with technology partners and internal stakeholders to maintain resilience, compliance, and service excellence.
Key Responsibilities
The role holder will manage operational support for digital banking platforms, ensuring service reliability and timely resolution of system issues.
Responsibilities include coordinating upgrades and enhancements, managing integrations across digital systems, and ensuring that customer-facing channels operate efficiently and securely.
The incumbent will work closely with cross-functional teams to align digital channel performance with business objectives while maintaining adherence to compliance and risk management frameworks.
Product Configuration Specialist
Reference: 5320
Deadline: 13 February 2026
Reporting to the Senior Manager, Digital Channels, the Product Configuration Specialist will be responsible for systems administration to ensure scalability, performance, and reliability of digital platforms. The role ensures automation mechanisms are implemented to detect and handle failures and mitigate system disruptions.
Key Responsibilities
The role holder will administer digital systems to maintain high availability and performance standards. This includes configuring products and platforms to support business requirements and ensuring automation tools are in place to detect and address system failures promptly.
The incumbent will collaborate with stakeholders to define requirements, develop feature roadmaps, document and sign off change requests, and plan platform upgrades and enhancements.
The role also supports the development of new products and services, maintenance of existing solutions, and the creation of customer-focused self-service and digitally enabled products.
Additionally, the position drives innovation and roadmap initiatives for the bank’s payments and lending platforms in partnership with the Technology team and third-party vendors.
Senior Manager, Data Engineer
Reference: 5312
Deadline: 13 February 2026
The Senior Manager, Data Engineer will lead and coordinate data support teams to ensure data availability, reliability, and security are maintained at all times. The role oversees the development and utilization of data systems while ensuring strict adherence to confidentiality and security standards.
Key Responsibilities
The role holder will provide leadership to data engineering teams, guiding the development, organization, storage, and analysis of enterprise data.
The incumbent will identify efficient methods for structuring and managing data systems to enhance performance and accessibility while maintaining rigorous security protocols.
The role involves ensuring that data systems support business intelligence, reporting, and analytics needs, without compromising data integrity or compliance standards.
Enterprise Solution Engineer
Reference: 5305
Deadline: 13 February 2026
The Enterprise Solution Engineer will ensure timely and high-quality delivery of enterprise solutions. The role involves creating technically complex, multi-component solution designs and partnering with Enterprise and Solution Architects to identify and implement solutions aligned with business needs.
Key Responsibilities
The role holder will design and evaluate complex solution architectures, ensuring they meet business requirements and technical constraints.
The incumbent will collaborate with architects and project teams to identify multiple solution design options and assess their feasibility, risks, and benefits.
The position requires leading and influencing project teams to ensure technical success, guiding implementation processes, and ensuring solutions are delivered to agreed standards and timelines.
Relationship Manager, Mandera Branch
Reference: 5338
Deadline: 20 February 2026
Reporting to the Branch Manager, the Relationship Manager will oversee the management, growth, and maintenance of the branch’s SME Banking, Business Banking, and Personal Banking portfolio.
Key Responsibilities
The role holder will manage client relationships within the assigned portfolio, focusing on portfolio growth, retention, and service quality.
Responsibilities include identifying new business opportunities, strengthening existing customer relationships, and ensuring clients effectively utilize banking products and services.
The incumbent will monitor portfolio performance and collaborate with internal teams to ensure service delivery aligns with customer expectations and organizational targets.
Relationship Manager, Sahl Banking – Kipande House Branch
Reference: 5337
Deadline: 20 February 2026
Reporting to the Branch Manager, this role will focus on creating and maintaining relationships with Islamic Banking customers, both Retail and Corporate, to drive product uptake and utilization.
Key Responsibilities
The role holder will manage and grow the Islamic Banking portfolio by building strong customer relationships and ensuring products and services align with client needs.
The incumbent will promote Sahl Banking solutions, support client onboarding, and ensure continuous engagement to strengthen customer loyalty and business growth.
Senior Manager, Digital Payments
Reference: 5339
Deadline: 20 February 2026
The Senior Manager, Digital Payments will drive adoption of innovative payment solutions, manage strategic partnerships, ensure regulatory compliance, and deliver secure customer experiences across digital channels.
Key Responsibilities
The role holder will oversee digital payment platforms, including wallets, wealth, investments, insurance, and related products.
The incumbent will optimize digital payment solutions, ensure compliance with regulatory requirements, and enhance customer experience through secure and seamless platforms.
The position involves managing partnerships and driving initiatives that increase adoption and revenue from digital payment services.
Product Manager, Digital Payments
Reference: 5341
Deadline: 20 February 2026
Reporting to the Senior Product Manager, Digital Payments, the role holder will drive usage of digital payment services such as C2B, B2C, and billers, while managing payment partners.
Key Responsibilities
The role involves developing and executing strategies to enhance digital payment offerings, attract and retain customers, and drive revenue growth.
The incumbent will collaborate with cross-functional teams to deliver customer-centric digital financial solutions and manage relationships with payment partners to optimize service delivery.
Product Manager, Wealth and Investments
Reference: 5340
Deadline: 20 February 2026
The Product Manager, Wealth and Investments will oversee the entire lifecycle of wealth and investment products, from concept development to launch and ongoing maintenance.
Key Responsibilities
The role holder will conduct market analysis, define product strategies, and oversee development initiatives to deliver competitive investment solutions.
Responsibilities include understanding client needs, tracking product performance, conducting financial risk analysis, and collaborating with stakeholders to ensure successful product management.
Head – Group Planning & Budgeting
Reference: 5361
Deadline: 20 February 2026
Reporting to the Group Finance Director, the Head – Group Planning & Budgeting will drive the Group’s planning and budgeting process, translating strategic goals into financial performance targets.
Key Responsibilities
The role holder will coordinate annual, medium-term, and long-term planning cycles in alignment with the approved group strategy.
The incumbent will lead the budgeting calendar, ensuring timely review and approval by senior management and the Board.
The role also involves cascading approved budgets across entities and translating them into measurable annual targets.
Senior Manager, Strategy
Reference: 5346
Deadline: 20 February 2026
Reporting to the Executive Head of Strategy & Investor Relations, the Senior Manager, Strategy will support the development and execution of the Group’s strategy across subsidiaries and business units.
Key Responsibilities
The role holder will facilitate strategic planning processes, translate opportunities into actionable initiatives, and oversee execution governance through structured performance tracking.
The incumbent will provide advisory support, challenge business units on initiative alignment and quality, and deliver insights that drive transformation and performance improvement.
Legal Counsel, Risk & Compliance
Reference: 5247
Deadline: 20 February 2026
Reporting to the Principal Legal Counsel, Risk & Compliance, this position will implement, maintain, and monitor legal risk and compliance requirements for an assigned portfolio in accordance with established law and regulation.
Key Responsibilities
The role holder will ensure compliance with applicable legal and regulatory frameworks, monitor legal risks, and provide guidance on risk mitigation measures.
The incumbent will support adherence to governance standards and maintain oversight of compliance obligations within the assigned portfolio.
Application Process
Interested candidates are invited to submit their applications referencing the relevant position title and reference number before the stated deadline.
