Join Our Talent Community – Safaricom PLC
Are you ready to shape the future of connectivity, digital transformation, and financial innovation in Kenya and across Africa? Safaricom PLC invites passionate, driven, and innovative professionals to join our Talent Community. As a purpose-led organization, we are committed to transforming lives through technology, empowering communities, and delivering world-class products and services.
We are currently recruiting for the following exciting opportunities across our Technology, Commercial, and M-Pesa Africa divisions. If you are looking to make an impact in a dynamic and fast-paced environment, explore the roles below and take the next step in your career journey.
1. M-Pesa Africa: Manager HR Reporting, Insights & Decision Support (Re-advertised)
Location: Kenya
Posting Date: 13/02/2026
Job Description
The Manager HR Reporting, Insights & Decision Support will lead the HR analytics and reporting agenda within M-Pesa Africa. The role is responsible for driving data-driven decision-making by delivering accurate, timely, and actionable HR insights.
Key Responsibilities:
- Lead the design and delivery of HR dashboards, metrics, and performance reports.
- Provide analytical support to HR leadership and business stakeholders.
- Translate workforce data into meaningful insights that support strategic decisions.
- Develop predictive models and trend analyses to inform workforce planning.
- Ensure data integrity, governance, and compliance in HR systems.
- Collaborate with cross-functional teams to align HR analytics with business priorities.
- Continuously improve reporting frameworks and automation processes.
2. Project Manager
Location: Nairobi, Kenya
Posting Date: 13/02/2026
Job Description
The Project Manager will oversee the planning, execution, and delivery of strategic projects within the organization, ensuring alignment with business objectives and timelines.
Key Responsibilities:
- Define project scope, goals, and deliverables in collaboration with stakeholders.
- Develop detailed project plans, schedules, and resource allocations.
- Manage project risks, issues, and change controls.
- Coordinate cross-functional teams to ensure timely project execution.
- Monitor project performance and provide regular status updates.
- Ensure quality standards and governance processes are adhered to.
- Drive stakeholder engagement and effective communication throughout the project lifecycle.
3. Engineer – Regional Network Optimization
Location: Kenya (Rift Region)
Posting Date: 13/02/2026
Job Description
Reporting to the Network Planning & Design section within the Technology Division, the Engineer – Regional Network Optimization (Rift) will be responsible for enhancing network performance and customer experience across the region.
Key Responsibilities:
- Analyze network performance metrics and implement optimization strategies.
- Conduct capacity planning and performance improvement initiatives.
- Identify coverage gaps and implement solutions to enhance service quality.
- Support rollout and upgrade projects to meet business and customer demands.
- Collaborate with regional teams to resolve network-related issues.
- Drive continuous improvement in network efficiency and reliability.
- Prepare performance reports and recommend corrective actions.
4. Specialist – Enterprise Cloud Solutions Architect
Location: Kenya
Posting Date: 13/02/2026
Job Description
The Specialist – Enterprise Cloud Solutions Architect will be part of the Technology Enterprise Solutions section within the Technology Division. The role focuses on designing scalable, secure, and innovative cloud solutions for enterprise clients.
Key Responsibilities:
- Design and architect enterprise-grade cloud solutions.
- Provide technical leadership in cloud transformation initiatives.
- Engage clients to understand business requirements and propose tailored solutions.
- Develop solution blueprints, architecture documentation, and integration frameworks.
- Ensure cloud solutions meet security, compliance, and performance standards.
- Support pre-sales and solution demonstrations.
- Collaborate with internal engineering teams to ensure seamless implementation.
5. Channels Planning and SRE Engineer – TEMP
Location: Kenya
Posting Date: 13/02/2026
Job Description
Within the Digital IT function under the Technology Division, the Channels Planning and SRE Engineer will ensure reliability, scalability, and performance of digital channels platforms.
Key Responsibilities:
- Plan and manage capacity for digital channels infrastructure.
- Implement Site Reliability Engineering (SRE) best practices.
- Monitor system performance and ensure high availability.
- Automate operational processes to improve system efficiency.
- Manage incident response and root cause analysis.
- Collaborate with development teams to enhance system resilience.
- Maintain service level objectives (SLOs) and service level indicators (SLIs).
6. Product Manager – Mobile Data Tribe
Location: Kenya
Posting Date: 12/02/2026
Job Description
The Product Manager – Mobile Data Tribe within the Commercial Business Unit Cluster will lead the strategy, development, and lifecycle management of the mobile data portfolio targeting high-value customers.
Key Responsibilities:
- Define product strategy and roadmap for mobile data offerings.
- Drive innovation and growth across the mobile data portfolio.
- Analyze customer insights and market trends to inform product decisions.
- Manage end-to-end product lifecycle from concept to launch and optimization.
- Collaborate with marketing, technology, and commercial teams.
- Track product performance and implement improvement initiatives.
- Deliver commercially viable solutions that enhance customer experience and revenue growth.
7. M-Pesa Africa: Senior Supply Chain Manager
Location: Kenya (Hybrid)
Posting Date: 09/02/2026
Job Description
The Senior Supply Chain Manager will oversee supply chain strategy and operations across M-Pesa Africa to ensure efficiency, cost optimization, and service excellence.
Key Responsibilities:
- Develop and implement supply chain strategies aligned with business goals.
- Manage procurement, vendor relationships, and contract performance.
- Drive cost optimization initiatives and operational efficiencies.
- Ensure compliance with governance and regulatory requirements.
- Lead supply chain planning, forecasting, and risk management.
- Oversee inventory management and logistics operations.
- Collaborate with internal stakeholders to enhance service delivery.
8. Enterprise System Developer
Location: Nairobi, Kenya
Posting Date: 19/01/2026
Job Description
The Enterprise System Developer within the Technology Division will design, develop, and maintain enterprise systems that support critical business functions.
Key Responsibilities:
- Develop and maintain enterprise-grade applications and integrations.
- Translate business requirements into technical solutions.
- Ensure system scalability, reliability, and security.
- Conduct system testing, debugging, and performance optimization.
- Support system upgrades and continuous improvement initiatives.
- Document system architecture and technical processes.
- Collaborate with cross-functional teams to deliver robust digital solutions.
Why Join Safaricom?
- Be part of a purpose-driven organization transforming lives through technology.
- Work in a dynamic and innovative environment.
- Collaborate with diverse and talented teams.
- Contribute to impactful projects across Kenya and Africa.
- Grow your career in a leading telecommunications and digital services company.
