A leading mobile telecommunications and digital financial services organization in Kenya has announced several career opportunities across its Technology Division and Commercial Business Unit. These vacancies span human resources analytics, project management, network optimization, cloud architecture, site reliability engineering, and product management.
The organization operates at the intersection of telecommunications, digital payments, cloud infrastructure, and data-driven innovation. With an expanding regional footprint and increasing investment in enterprise technology, digital transformation, and mobile financial ecosystems, the company seeks experienced professionals capable of driving operational excellence, scalable infrastructure, and customer-centric innovation.
The available roles are based in Kenya, with most positions located in Nairobi and regional assignments where specified. These roles are suited to professionals seeking to contribute to high-impact digital infrastructure, enterprise cloud architecture, HR analytics, and next-generation mobile product development within East Africa’s dynamic technology sector.
The following positions are currently open:
- Manager HR Reporting, Insights & Decision Support (Re-advertised) – M-Pesa Africa
- Project Manager – Technology Division
- Engineer – Regional Network Optimization (Rift)
- Specialist – Enterprise Cloud Solutions Architect
- Channels Planning and SRE Engineer (Temporary)
- Product Manager – Mobile Data Tribe
Each position is outlined in detail below.
Manager HR Reporting, Insights & Decision Support (Re-advertised) – M-Pesa Africa
Location: Kenya
Division: M-Pesa Africa
Role Overview
The Manager – HR Reporting, Insights & Decision Support is responsible for leading people analytics, workforce reporting, and strategic HR insights across M-Pesa Africa operations. The role provides data-driven intelligence to support executive decision-making, talent planning, workforce optimization, and performance management initiatives.
This position plays a central role in transforming HR data into actionable insights aligned with business strategy, growth objectives, and operational efficiency targets.
Key Responsibilities
• Lead the development and execution of HR reporting frameworks across multiple markets.
• Design and maintain workforce dashboards and automated HR analytics systems.
• Provide executive-level insights on workforce planning, productivity metrics, attrition analysis, and talent pipeline forecasting.
• Drive standardization of HR data governance, quality assurance, and reporting methodologies.
• Partner with finance and business leaders to align workforce costs with strategic objectives.
• Develop predictive analytics models for talent retention, performance trends, and organizational health indicators.
• Ensure compliance with data privacy regulations and internal governance policies.
• Present actionable insights to senior leadership and support board-level reporting where required.
• Continuously improve HR systems integration and analytics capabilities.
This role requires strong data analytics capability, strategic thinking, and expertise in HR systems, workforce modeling, and executive reporting environments.
Project Manager – Technology Division
Location: Nairobi, Kenya
Division: Technology
Role Overview
The Project Manager within the Technology Division is responsible for planning, executing, and delivering complex technology projects across infrastructure, digital platforms, and enterprise systems. The role ensures that projects are delivered within scope, timeline, budget, and quality standards while aligning with corporate transformation objectives.
The position requires cross-functional coordination with engineering, IT operations, digital product teams, vendors, and business stakeholders.
Key Responsibilities
• Lead end-to-end project lifecycle management from initiation to closure.
• Develop detailed project plans, milestones, resource allocations, and risk mitigation strategies.
• Manage stakeholder communication and governance structures.
• Track project performance using KPIs and performance dashboards.
• Ensure alignment of project outcomes with enterprise architecture and business strategy.
• Identify and manage risks, dependencies, and critical path constraints.
• Oversee vendor performance and contract compliance where applicable.
• Facilitate Agile or hybrid project delivery methodologies where required.
• Prepare executive updates and status reports for senior leadership.
This role requires expertise in large-scale technology program execution, stakeholder engagement, and structured project governance frameworks.
Engineer – Regional Network Optimization (Rift)
Location: Kenya (Rift Region)
Division: Technology – Network Planning & Design
Role Overview
The Engineer – Regional Network Optimization (Rift) is responsible for optimizing radio access network (RAN) performance and ensuring superior service quality across the assigned region. The role focuses on enhancing network coverage, capacity, performance reliability, and customer experience.
The position supports strategic expansion initiatives, technology upgrades, and performance improvements across 2G, 3G, 4G, and emerging network technologies.
Key Responsibilities
• Analyze network performance KPIs and identify optimization opportunities.
• Conduct drive tests and radio performance analysis to improve service quality.
• Optimize coverage, capacity, and handover performance across the region.
• Support new site integrations and technology upgrades.
• Troubleshoot network performance issues and coordinate corrective action plans.
• Collaborate with planning, rollout, and operations teams to improve network resilience.
• Monitor congestion trends and implement capacity expansion strategies.
• Ensure compliance with quality-of-service targets and regulatory requirements.
This role demands strong technical expertise in telecommunications engineering, radio frequency optimization, and network performance analytics.
Specialist – Enterprise Cloud Solutions Architect
Location: Kenya
Division: Technology – Enterprise Solutions
Role Overview
The Specialist – Enterprise Cloud Solutions Architect is responsible for designing, implementing, and governing cloud-based enterprise architectures that support digital transformation and business scalability.
The role provides strategic leadership in cloud infrastructure modernization, hybrid-cloud integration, cybersecurity alignment, and enterprise platform optimization.
Key Responsibilities
• Design scalable and secure enterprise cloud architectures.
• Lead migration of on-premise systems to cloud environments.
• Ensure cloud governance, compliance, and cost optimization strategies are implemented.
• Develop infrastructure-as-code and automation frameworks.
• Collaborate with cybersecurity teams to embed security-by-design principles.
• Optimize multi-cloud and hybrid-cloud environments.
• Provide technical leadership on DevOps, CI/CD pipelines, and cloud-native development.
• Conduct architecture reviews and technical risk assessments.
This position requires deep expertise in enterprise cloud platforms, system architecture, infrastructure automation, and security governance frameworks.
Channels Planning and SRE Engineer (Temporary)
Location: Kenya
Division: Digital IT – Technology
Role Overview
The Channels Planning and Site Reliability Engineering (SRE) Engineer supports digital channels reliability, performance optimization, and infrastructure resilience. The role ensures digital platforms operate with high availability, scalability, and performance stability.
This temporary role contributes to capacity planning, service reliability monitoring, and incident response management within Digital IT systems.
Key Responsibilities
• Monitor system reliability and availability of digital channels.
• Implement proactive performance tuning and infrastructure optimization.
• Automate operational processes to reduce manual intervention.
• Manage incident response processes and post-incident analysis.
• Conduct capacity planning and performance forecasting.
• Implement service-level objective (SLO) and service-level agreement (SLA) monitoring.
• Collaborate with development teams to enhance platform stability.
• Support disaster recovery and business continuity strategies.
The role requires strong technical capability in systems engineering, automation, reliability engineering practices, and performance monitoring tools.
Product Manager – Mobile Data Tribe
Location: Kenya
Division: Commercial Business Unit Cluster
Role Overview
The Product Manager – Mobile Data Tribe is responsible for managing the lifecycle of mobile data products, driving innovation, revenue growth, and customer engagement. The role leads product strategy, commercialization, performance tracking, and customer experience optimization.
This position plays a key role in enhancing digital adoption, monetization strategies, and value proposition development within the mobile data segment.
Key Responsibilities
• Develop and execute product strategies aligned with commercial objectives.
• Conduct market research and competitive analysis to identify growth opportunities.
• Define product roadmaps and oversee feature development cycles.
• Monitor product performance metrics and revenue targets.
• Collaborate with marketing, technology, and customer experience teams.
• Lead go-to-market planning and promotional campaigns.
• Optimize pricing models and bundling strategies.
• Drive continuous innovation to enhance customer value propositions.
This role requires strong commercial acumen, product lifecycle management expertise, and experience in telecommunications or digital product ecosystems.
Application Process
Interested candidates are encouraged to submit their applications through the official corporate careers portal before the respective deadlines indicated in the vacancy listings.
