HF Group invites experienced professionals and ambitious growth-oriented individuals to explore a diverse portfolio of career opportunities across its banking, real estate, credit, ICT, retail, and group commercial divisions. As a leading housing finance and banking institution in Kenya, HF Group continues to expand its footprint through digital innovation, retail banking excellence, property development, and integrated commercial solutions.
The organization is currently recruiting across multiple business units, including HFDI (HF Development and Investment), Credit, Retail, ICT, Operations/Governance, and Group Commercial. These roles present an opportunity to contribute to business growth, portfolio quality, customer value optimization, digital product expansion, and operational excellence.
The following positions are open for application. Each role carries specific responsibilities aligned to HF Group’s strategic objectives and operational frameworks.
Property Advisor – HFDI
Department: HFDI
Function: Real Estate Sales
The Property Advisor plays a central role in driving revenue growth within the real estate division. The position focuses on sourcing, nurturing, and closing sales opportunities for both residential and commercial plots under the HFDI project portfolio.
Key Responsibilities:
- Source and generate qualified sales leads across target markets.
- Execute end-to-end sales processes from lead identification to transaction closure.
- Engage prospective buyers and provide detailed information on available residential and commercial plots.
- Conduct site visits and product presentations to facilitate informed purchasing decisions.
- Negotiate sales terms within approved pricing structures.
- Prepare and submit daily sales reports to the Team Sales Leader for performance tracking and review.
- Maintain accurate pipeline records and follow up on potential clients to increase conversion rates.
- Contribute to the growth of the HFDI real estate portfolio by consistently achieving assigned sales targets.
This role is performance-driven and directly linked to sales growth within the property development portfolio.
Property Advisor – Affordable Housing
Department: HFDI
Function: Digital Property Sales
The Property Advisor – Affordable Housing is responsible for driving property sales under the digital property business unit, covering both privately developed and publicly developed housing solutions. The role supports HF Group’s affordable housing agenda and digital marketplace expansion.
Key Responsibilities:
- Sell properties listed under the digital property business unit.
- Guide customers through the initial stages of the property acquisition journey.
- Ensure a seamless transition of customers to onboarding and portfolio management teams.
- Follow up on initial deposits to ensure timely completion of purchase commitments.
- Facilitate execution of offer letters and sale agreements.
- Ensure complete and accurate customer documentation on the system.
- Maintain consistent client engagement to enhance satisfaction and trust.
- Support the achievement of affordable housing sales targets.
- Contribute to driving uptake of listed properties within the digital marketplace ecosystem.
The position is essential in expanding access to housing while maintaining operational and documentation compliance.
Collections Officer, Credit Cards
Department: Credit
Function: Card Portfolio Risk & Collections
The Collections Officer, Credit Cards is responsible for executing effective and timely collections across overdue credit card accounts while safeguarding portfolio quality and regulatory compliance.
Key Responsibilities:
- Monitor minimum due payments, over-limit exposures, utilization trends, and repayment behaviour.
- Execute structured collection strategies for delinquent accounts.
- Identify early risk signals using CMS platforms and analytics dashboards.
- Recommend and implement optimal action plans for overdue accounts.
- Ensure compliance with Visa and Mastercard scheme rules.
- Maintain adherence to Central Bank of Kenya regulatory requirements.
- Follow internal HFC Bank policies on collections and risk management.
- Escalate fraud indicators, disputed transactions, and suspicious card activity.
- Support portfolio KPIs including roll-rate control, charge-off prevention, and reduction of minimum-due defaults.
- Regularize over-limit accounts within stipulated timelines.
The role is integral to minimizing portfolio losses and ensuring card business sustainability.
Credit Evaluation Manager, Credit Card
Department: Credit
Function: Credit Risk Assessment
The Credit Evaluation Manager, Credit Cards supports the business team in channeling quality credit applications into the card portfolio while maintaining strong underwriting standards.
Key Responsibilities:
- Review and evaluate credit card applications to ensure alignment with risk appetite.
- Support business teams in maintaining quality credit origination.
- Assess creditworthiness based on available financial and behavioural data.
- Provide structured recommendations on credit approval or decline decisions.
- Monitor portfolio performance trends linked to approved accounts.
- Ensure credit evaluation processes adhere to internal policies and regulatory frameworks.
- Collaborate with risk and business teams to improve portfolio quality.
The position ensures that portfolio growth is anchored on prudent credit assessment.
Team Leader Sales – Affordable Housing
Department: HFDI
Function: Sales Leadership
The Team Leader Sales – Affordable Housing is responsible for leading and managing a team of Property Advisors to achieve and exceed sales targets in a competitive real estate market.
Key Responsibilities:
- Lead, motivate, and manage a team of Property Advisors.
- Set clear sales targets aligned with departmental goals.
- Monitor individual and team sales performance.
- Develop sales strategies to increase property uptake.
- Coach team members to improve sales techniques and closing ratios.
- Conduct pipeline reviews and sales forecasting.
- Ensure compliance with documentation and transaction processes.
- Identify new opportunities for sales expansion within affordable housing markets.
- Drive overall revenue growth within the assigned portfolio.
The role requires structured sales leadership and execution discipline.
Digital Product Manager
Department: HFDI
Function: Digital Transformation & Product Development
The Digital Product Manager leads the development, delivery, and optimization of digital products supporting HF Group’s transformation into a digitally enabled housing finance institution.
Key Responsibilities:
- Develop and execute actionable product roadmaps aligned with business strategy.
- Lead the development of savings products in partnership with mobile operators.
- Design and refine the Tenant Purchase Scheme (TPS) digital platform.
- Commercialize the digital property marketplace.
- Participate in the core banking system (CBS) implementation.
- Drive integrations between CBS and external digital platforms.
- Collaborate with IT, Innovations, business, and partner teams.
- Focus on product-market fit and user-centric design.
- Utilize data-driven iteration to optimize product performance.
- Drive digital adoption, revenue growth, and operational efficiency.
- Ensure commercial viability of digital initiatives.
The role is critical to HF Group’s digital ecosystem expansion.
Head, Products and Transaction Banking
Department: Retail
Function: Strategic Product Leadership
The Head, Products and Transaction Banking formulates and drives execution of the strategic agenda for retail products and transaction banking solutions.
Key Responsibilities:
- Lead revenue and profitability growth for Personal, SME, and Commercial products.
- Drive balance sheet management strategies.
- Oversee margin optimization and pricing frameworks.
- Spearhead product development and innovation.
- Lead process improvement initiatives.
- Identify and grow cash management and trade finance business.
- Drive rollout and utilization of alternative banking solutions.
- Mainstream non-funded income deliverables across the bank.
- Enhance card product growth and transaction banking penetration.
- Align product strategy with overall retail growth agenda.
The role carries executive-level accountability for retail product performance.
Database Administrator Manager
Department: ICT
Function: Database Architecture & Management
The Database Administrator Manager oversees the design, deployment, and management of database, backup, and storage architecture across the organization.
Key Responsibilities:
- Design and implement secure database architecture.
- Manage deployment of database instances.
- Oversee backup and storage systems.
- Ensure database availability and performance.
- Maintain secure access controls in line with business needs.
- Monitor storage utilization and capacity planning.
- Coordinate system upgrades and patch management.
- Ensure high availability and disaster recovery readiness.
The role ensures data integrity, availability, and business continuity.
Database Administrator Officer
Department: Operations/Governance
Function: Database Support & Administration
The Database Administrator Officer supports implementation and day-to-day administration of database systems under senior supervision.
Key Responsibilities:
- Assist in database design and implementation.
- Perform routine backup and recovery tasks.
- Support basic database performance tuning.
- Ensure availability and security of database systems.
- Assist in storage system monitoring.
- Support users in resolving database access issues.
- Maintain documentation of database configurations.
- Work in alignment with business requirements.
This role supports ICT operational stability.
Group CVP Development Manager
Department: Group Commercial
Function: Customer Value Proposition Strategy
The Group Customer Value Proposition Development Manager develops unifying CVPs across group subsidiaries to drive synergy under the One HF banner.
Key Responsibilities:
- Develop and roll out group-wide customer value propositions.
- Align subsidiary offerings for commercial maturity.
- Support digitization and digital lending initiatives.
- Drive data commercialization strategies.
- Enhance strategic project delivery across subsidiaries.
- Support large-ticket revenue growth initiatives.
- Ensure cross-subsidiary alignment of products and services.
- Strengthen commercial integration across the group.
The role is central to integrated brand and product positioning.
Group Business Development Manager
Department: Group Commercial
Function: Ecosystem Expansion
The Group Business Development Manager drives commercial expansion across large ecosystems in digital, property, and health sectors.
Key Responsibilities:
- Identify and develop opportunities within targeted ecosystems.
- Increase market share of group subsidiaries.
- Drive commercial partnerships in digital, property, and health sectors.
- Develop growth strategies for ecosystem penetration.
- Support cross-subsidiary revenue generation.
- Monitor competitive positioning within selected ecosystems.
- Collaborate with internal teams to execute business expansion initiatives.
The position is focused on strategic market growth and ecosystem integration.
Application Process
Interested candidates are invited to review the full role details and submit applications through the official recruitment portal.
