KCB Group, one of the leading financial services institutions in East Africa, has announced multiple senior and mid-level career opportunities across its banking operations. With a strong regional footprint and a diversified portfolio spanning retail, corporate, digital, and investment banking, the Group continues to strengthen its institutional capacity, operational resilience, and customer-centric service delivery.
The current recruitment drive targets experienced professionals capable of driving business growth, enhancing operational excellence, managing risk prudently, and delivering measurable performance outcomes within a dynamic and highly regulated financial environment. These roles are aligned to the Group’s strategic priorities of sustainable profitability, governance, digital transformation, and service innovation.
The following positions are open for application. All interested and qualified professionals are encouraged to review the detailed job descriptions below and submit applications before the stated deadlines.
Branch Manager, Kakamega Branch
Reporting to the Regional Business Manager, Nyanza Region
Application Deadline: 6 March 2026
Position Overview
The Branch Manager, Kakamega Branch, is responsible for the overall leadership and performance of the branch. The role holder is accountable for driving business growth, achieving profitability targets, enhancing customer service standards, and implementing an effective risk management framework. The position requires strategic oversight of branch operations, staff management, and resource optimization to ensure sustainable performance within the Nyanza Region.
Key Duties and Responsibilities
Branch Leadership and Business Growth
The Branch Manager provides comprehensive leadership to the branch team to ensure the achievement of business growth targets across deposits, lending, trade finance, and other banking products. The role requires proactive identification of new market opportunities within Kakamega and surrounding areas and execution of branch-level growth strategies aligned with regional objectives.
The position involves translating regional business plans into actionable branch strategies, ensuring sales targets are cascaded effectively to relationship managers and frontline teams. Continuous monitoring of performance metrics, pipeline management, and corrective action planning form part of the core responsibilities.
Profitability and Financial Performance Management
The role holder is responsible for delivering sustainable profitability through effective revenue generation and cost control. This includes close monitoring of branch income streams, loan portfolio performance, expense management, and productivity ratios.
The Branch Manager ensures that lending decisions are commercially viable and aligned with approved credit frameworks, while maintaining a healthy risk-return balance. Budget management and resource allocation must support operational efficiency and financial discipline.
Customer Service Excellence
Ensuring a superior customer experience is central to the role. The Branch Manager oversees service delivery standards at all customer touchpoints, ensuring timely, accurate, and professional handling of transactions and inquiries.
The position requires resolution of escalated customer complaints, monitoring of service turnaround times, and implementation of customer retention initiatives. Continuous engagement with key clients and high-value accounts is expected to strengthen relationships and enhance loyalty.
Risk Management and Compliance
The Branch Manager ensures the implementation of a robust risk management framework at branch level. This includes adherence to credit risk policies, operational risk controls, anti-money laundering procedures, and regulatory compliance requirements.
The role holder is responsible for safeguarding branch assets, maintaining internal controls, and ensuring audit recommendations are implemented promptly. Regular review of portfolio quality, early warning signals, and risk mitigation measures are critical to minimizing non-performing assets.
Team Management and Performance Oversight
The Branch Manager leads and supervises all branch staff, fostering a performance-driven culture. Responsibilities include staff deployment, coaching, performance appraisal, and skills development.
The role requires building a motivated and accountable team, ensuring adherence to ethical standards and corporate governance principles.
Head, Business Origination & Corporate Service
Reporting to the Director, Corporate Banking
Application Deadline: 6 March 2026
Position Overview
The Head, Business Origination & Corporate Service is responsible for overseeing the credit approval and risk management process within the corporate banking portfolio. The role carries overall responsibility for ensuring high-quality appraisal of credit applications, including new facilities, renewals, and extensions.
This leadership position safeguards the bank’s financial interests by recommending appropriate loan structures, terms, and covenants that protect the institution’s ability to recover funds profitably while supporting business growth.
Key Duties and Responsibilities
Credit Appraisal and Risk Assessment
The role holder oversees the evaluation of complex corporate credit applications. This includes financial statement analysis, cash flow projections, industry risk assessment, and collateral evaluation.
The position ensures that credit proposals meet internal risk criteria and regulatory standards. Recommendations must reflect prudent structuring of facilities, pricing adequacy, and covenant frameworks that safeguard asset quality.
Covenant Monitoring and Portfolio Oversight
A critical responsibility involves overseeing robust covenant monitoring processes. The role ensures that all approved covenants are tracked, reviewed, and enforced according to agreed terms.
The incumbent supports proactive management and reduction of non-performing local and group corporate loans by implementing early intervention strategies and corrective measures.
Business Origination Strategy
The Head of Business Origination collaborates with relationship teams to structure bankable transactions and enhance portfolio quality. The role balances business growth objectives with prudent risk management to ensure sustainable expansion of the corporate book.
The position also provides guidance on structuring complex facilities, syndicated loans, and cross-border exposures within the Group framework.
Governance and Regulatory Compliance
The role ensures compliance with internal credit policy, prudential guidelines, and regulatory frameworks. Oversight of documentation standards, approval hierarchies, and credit committee processes is essential.
Head of Physical Assets & Outsourced Services
Application Deadline: 9 March 2026
Position Overview
The Head of Physical Assets & Outsourced Services is responsible for strategic leadership and management of all physical assets across KCB Group, including owned and leased properties. The role encompasses facility management, property administration, outsourced service contracts, refurbishment projects, construction of new premises, and data center power management.
Key Duties and Responsibilities
Strategic Asset Management
The role holder develops and implements asset management strategies that optimize the utilization and lifecycle value of physical infrastructure. This includes portfolio planning, lease administration, and capital investment prioritization.
Facilities and Maintenance Oversight
The position ensures effective maintenance of bank-owned and outsourced facilities. Preventive and corrective maintenance programs must minimize operational disruptions and protect asset integrity.
Project Management and Infrastructure Development
The role oversees refurbishment projects and construction of new premises, ensuring adherence to budgets, timelines, and quality standards. Coordination with contractors, consultants, and internal stakeholders is central to successful delivery.
Data Center Power Management
Responsibility includes oversight of power supply and management of bank data centers to ensure operational continuity, redundancy, and resilience.
Outsourced Services Governance
The role manages third-party service providers, ensuring contractual compliance, service level adherence, and cost efficiency.
Bancassurance Sales Representative
Reporting to the Bancassurance Regional Sales Manager
Application Deadline: 6 March 2026
Position Overview
The Bancassurance Sales Representative drives sales of insurance and retail products within assigned branches. The role manages day-to-day insurance business operations and ensures timely, seamless, and efficient service delivery at branch level.
Key Duties and Responsibilities
Sales and Revenue Generation
The role holder identifies sales opportunities and actively promotes insurance products to branch customers. Achievement of assigned sales targets through cross-selling and relationship management is central to the position.
Customer Service and Business Administration
The incumbent ensures prompt issuance of policies, processing of documentation, and follow-up on client requests. The role requires maintaining high service standards and responsiveness to customer needs.
Business Development Support
The Bancassurance Sales Representative collaborates with branch teams to integrate insurance offerings into broader customer engagement strategies.
Manager, Cyber Security Audit
Reporting to the Senior Manager, Cyber Security Audit
Application Deadline: 6 March 2026
Position Overview
The Manager, Cyber Security Audit conducts cyber security audits and advisory assignments across the Group. The role provides independent assurance that information systems and ICT infrastructure are secure, reliable, and effectively utilized.
Key Duties and Responsibilities
Cyber Security Audit Execution
The role holder plans and executes cyber security audits, assessing system vulnerabilities, access controls, data protection mechanisms, and compliance with ICT policies.
Risk Assessment and Advisory
The position evaluates emerging cyber threats and provides recommendations to strengthen security frameworks and mitigate identified risks.
ICT Infrastructure Assurance
The incumbent ensures that systems architecture, network controls, and security configurations meet industry standards and regulatory requirements.
Reporting and Continuous Improvement
The role includes preparation of detailed audit reports and follow-up on remediation actions to enhance cyber resilience.
Application Process
Interested candidates are required to submit their applications before the respective deadlines indicated for each position.
