Muthu Hotels Kenya has announced a significant recruitment drive as part of its ongoing expansion and commitment to providing world-class hospitality services. The organization is seeking to recruit experienced and motivated professionals across various departments to support its operational growth and strengthen service delivery.
Muthu Hotels is known for offering premium hospitality services that combine comfort, efficiency, and exceptional customer experience. The hotel group continues to expand its presence in Kenya while maintaining high service standards for both local and international guests. To support this growth, the organization is inviting applications from individuals who are dedicated, service-oriented, and capable of contributing to a dynamic hospitality environment.
The available positions span multiple operational areas including accommodation services, food and beverage operations, finance, maintenance, administration, and guest services. Each role contributes to ensuring that the hotel operates smoothly while maintaining the high standards expected in the hospitality industry.
Below are the available career opportunities along with a brief overview of each role and the core duties associated with the positions.
- Rooms Division In-Charge
The Rooms Division In-Charge oversees the operations related to guest accommodation services including front office, reservations, and housekeeping coordination. The role ensures efficient room allocation, guest satisfaction, and high standards of service within the accommodation department.
Duties and Responsibilities
• Coordinate daily operations within the rooms division including front desk and housekeeping
• Monitor room occupancy levels and availability
• Ensure timely preparation and cleanliness of guest rooms
• Supervise staff within the rooms division and guide operational performance
• Address guest concerns and service issues related to accommodation
• Prepare operational reports on room occupancy and guest feedback
- Restaurant Manager
The Restaurant Manager oversees all restaurant operations, ensuring smooth service delivery, guest satisfaction, and effective management of restaurant staff and resources.
Duties and Responsibilities
• Manage day-to-day restaurant operations and service schedules
• Supervise restaurant staff and monitor service quality
• Coordinate with kitchen teams to ensure timely food preparation
• Handle customer feedback and resolve service issues
• Maintain cleanliness and hygiene standards in the restaurant
• Monitor restaurant inventory and supply levels
- Duty Manager
The Duty Manager supervises hotel operations during assigned shifts and ensures coordination between different departments.
Duties and Responsibilities
• Oversee hotel operations during assigned working hours
• Handle guest complaints and service concerns
• Coordinate activities between hotel departments
• Monitor front office operations including check-ins and check-outs
• Ensure hotel policies and service standards are maintained
• Prepare shift reports on operational performance
- Maintenance Manager
The Maintenance Manager is responsible for overseeing maintenance and engineering operations within the hotel facilities.
Duties and Responsibilities
• Manage maintenance activities across hotel buildings and equipment
• Develop preventive maintenance schedules
• Supervise maintenance staff and assign repair tasks
• Monitor electrical, plumbing, and mechanical systems
• Ensure quick resolution of technical issues within the hotel
• Maintain records of maintenance work and inspections
- Assistant Maintenance Manager
The Assistant Maintenance Manager supports the Maintenance Manager in coordinating facility maintenance and repairs.
Duties and Responsibilities
• Assist in supervising maintenance technicians
• Support maintenance planning and scheduling
• Monitor building systems and equipment performance
• Assist in troubleshooting mechanical and electrical problems
• Maintain records of repair and maintenance activities
- IT Technicians
IT Technicians ensure that the hotel’s information systems and digital infrastructure operate efficiently.
Duties and Responsibilities
• Install and maintain hotel computer systems and networks
• Provide technical support to staff
• Monitor system performance and troubleshoot issues
• Maintain data security and access controls
• Conduct routine maintenance and system updates
- Cost Controller
The Cost Controller monitors expenses and ensures cost efficiency across operational departments.
Duties and Responsibilities
• Monitor departmental expenses and operational costs
• Track inventory usage and supply expenditure
• Prepare cost analysis reports
• Work with purchasing teams to manage supply costs
• Maintain financial records related to inventory and purchases
- Accounts Payables
The Accounts Payables role manages supplier payments and financial obligations of the hotel.
Duties and Responsibilities
• Process supplier invoices and verify payment details
• Maintain accounts payable records
• Coordinate payment schedules with finance teams
• Reconcile financial records related to payables
• Prepare reports on outstanding invoices
- Housekeeping Supervisor
The Housekeeping Supervisor oversees cleaning operations and ensures guest rooms meet the hotel’s cleanliness standards.
Duties and Responsibilities
• Supervise housekeeping attendants during daily operations
• Inspect guest rooms and public areas for cleanliness
• Coordinate room cleaning schedules
• Manage housekeeping supplies and inventory
• Address guest requests related to housekeeping services
- Security Supervisor
The Security Supervisor manages security personnel and ensures safety across the hotel premises.
Duties and Responsibilities
• Supervise security guards on duty
• Monitor surveillance systems and security procedures
• Investigate incidents and prepare security reports
• Enforce hotel safety policies
• Coordinate emergency response procedures
- Nurse
The Nurse provides medical support and first-aid assistance to guests and staff.
Duties and Responsibilities
• Provide first-aid services when required
• Maintain medical supplies and equipment
• Respond to health-related emergencies
• Promote workplace health and safety practices
• Maintain records of medical incidents
- Night Auditor
The Night Auditor manages overnight financial reconciliation and reporting.
Duties and Responsibilities
• Reconcile daily hotel financial transactions
• Verify front desk billing records
• Prepare overnight financial reports
• Monitor hotel operations during night shifts
• Ensure accuracy of revenue records
- Food and Beverage Supervisors
Food and Beverage Supervisors oversee service operations in dining and beverage outlets.
Duties and Responsibilities
• Supervise restaurant and bar service staff
• Monitor service quality and guest satisfaction
• Coordinate service schedules and staff assignments
• Ensure compliance with food safety regulations
• Handle customer service issues in dining areas
- Sous Chef
The Sous Chef assists in managing kitchen operations and supervising food preparation.
Duties and Responsibilities
• Assist in coordinating kitchen staff and operations
• Ensure quality standards in food preparation
• Monitor kitchen inventory and supplies
• Maintain food safety and hygiene standards
• Support menu preparation and kitchen planning
- Barman
The Barman prepares and serves beverages while ensuring efficient bar operations.
Duties and Responsibilities
• Prepare alcoholic and non-alcoholic beverages
• Maintain bar cleanliness and organization
• Monitor beverage stock levels
• Interact professionally with guests
• Ensure responsible beverage service
- Store Officer
The Store Officer manages inventory and supply storage for hotel operations.
Duties and Responsibilities
• Receive and record delivery of supplies
• Maintain stock records and inventory systems
• Issue materials to hotel departments
• Conduct regular stock checks
• Monitor storage conditions
- Housekeeping Attendants
Housekeeping Attendants are responsible for maintaining cleanliness in guest rooms and public spaces.
Duties and Responsibilities
• Clean guest rooms according to hotel standards
• Replace linens, towels, and amenities
• Maintain cleanliness in hallways and public areas
• Report maintenance issues identified during cleaning
- Receptionists
Receptionists manage front desk services and serve as the primary contact point for guests.
Duties and Responsibilities
• Handle guest check-in and check-out procedures
• Provide information on hotel services and facilities
• Manage reservations and guest inquiries
• Address guest complaints and service requests
- Commis Chefs (Hot Kitchen/Pastry)
Commis Chefs assist senior kitchen staff in food preparation and kitchen operations.
Duties and Responsibilities
• Prepare ingredients for cooking and baking
• Assist chefs during food preparation
• Maintain cleanliness of kitchen workstations
• Follow food safety procedures
- Porters
Porters assist guests with luggage and provide support during guest arrivals and departures.
Duties and Responsibilities
• Carry guest luggage to and from rooms
• Assist with guest arrivals and departures
• Provide information and directions to guests
• Maintain cleanliness of entrance and lobby areas
- Driver (with Mechanic Experience)
The Driver transports guests and ensures proper maintenance of hotel vehicles.
Duties and Responsibilities
• Transport guests safely to designated destinations
• Conduct routine vehicle inspections
• Perform basic vehicle maintenance and repairs
• Maintain vehicle usage logs
- Stewards
Stewards assist with kitchen support and maintain sanitation standards.
Duties and Responsibilities
• Clean kitchen utensils and equipment
• Maintain cleanliness in kitchen work areas
• Assist with food preparation support tasks
• Handle waste disposal and sanitation
- Waiters
Waiters provide food and beverage service to guests within dining areas.
Duties and Responsibilities
• Take guest food and beverage orders
• Serve meals and drinks promptly
• Maintain clean dining areas
• Provide professional customer service
- Carpenter
The Carpenter performs repair and maintenance of wooden fixtures and furniture.
Duties and Responsibilities
• Repair furniture and wooden fittings
• Conduct carpentry work for renovations
• Maintain wooden structures within hotel facilities
• Ensure quality finishing of carpentry tasks
- Gardener
The Gardener maintains landscaping and outdoor hotel environments.
Duties and Responsibilities
• Maintain gardens, lawns, and landscaping areas
• Plant and care for flowers and shrubs
• Ensure outdoor spaces remain clean and attractive
• Maintain gardening tools and equipment
Application Process
Interested candidates should submit their CV and Cover Letter clearly indicating the position applied for via email.
Application Deadline: Friday, 6th March 2026
Only shortlisted candidates will be contacted.
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