Career Opportunities at Old Mutual Kenya
Old Mutual, a leading African financial services organization, is inviting qualified and motivated professionals to apply for several exciting career opportunities based in Nairobi, Kenya. The company provides a broad range of financial solutions to both retail and corporate customers across key market segments in 14 countries.
Old Mutual operates across multiple business lines including Life and Savings, Property and Casualty Insurance, Asset Management, Banking, and Lending. Guided by its purpose of Championing Mutually Positive Futures Every Day, the organization strives to deliver exceptional financial services while creating meaningful career opportunities for professionals who are passionate about innovation, growth, and customer excellence.
Old Mutual believes that a great customer experience begins with a great employee experience, and the organization is committed to empowering its workforce with the tools, resources, and environment necessary to succeed.
The company is currently recruiting for the following positions in Nairobi.
Available Job Opportunities
1. Claims Analyst
Location: Nairobi
Job Reference: JR-76951
Job Description
The Claims Analyst will support the claims management function by reviewing, analyzing, and processing insurance claims in accordance with company policies and regulatory requirements.
Key responsibilities include evaluating claim documentation, verifying claim details, and ensuring that claims are processed accurately and efficiently. The role also involves working closely with internal teams and external stakeholders to resolve claim-related issues and provide timely feedback to clients.
The Claims Analyst will maintain accurate claim records, contribute to fraud prevention measures, and support the continuous improvement of claims processes. The position also requires preparing reports and analyzing claims data to support operational decision-making.
2. Business Development Supervisor – Retail Health
Location: Nairobi
Job Reference: JR-76941
Job Description
The Business Development Supervisor will support the growth of the retail health portfolio by identifying new business opportunities and strengthening relationships with clients and partners.
The role involves coordinating sales initiatives, supervising business development activities, and supporting the development of strategies aimed at expanding the company’s retail health products.
Responsibilities include monitoring sales performance, engaging with clients to understand their needs, supporting the design of new solutions, and ensuring that sales targets are achieved. The officer will also collaborate with marketing and operations teams to enhance service delivery and customer satisfaction.
3. Internal Motor Assessor
Location: Nairobi
Job Reference: JR-76940
Job Description
The Internal Motor Assessor will be responsible for evaluating motor vehicle insurance claims and determining the extent of damage following reported incidents.
Key responsibilities include inspecting damaged vehicles, assessing repair costs, and verifying that claims are valid and comply with insurance policies. The role also involves working with repair service providers, reviewing repair estimates, and ensuring that assessments are completed promptly.
The officer will support accurate claim settlements while helping to identify fraudulent claims and ensuring adherence to company procedures and industry regulations.
4. Product and Ideation Manager – Transactional Banking and Digital Sales (Faulu MFB)
Location: Nairobi
Job Reference: JR-76867
Job Description
The Product and Ideation Manager will support the development and innovation of transactional banking products and digital sales solutions within Faulu Microfinance Bank.
Responsibilities include identifying emerging market trends, generating new product ideas, and supporting the development of innovative digital banking solutions. The role also involves coordinating product development processes and ensuring that solutions align with customer needs and business objectives.
The officer will collaborate with internal teams to develop product strategies, support digital transformation initiatives, and monitor product performance to ensure continued growth and competitiveness.
5. Data, Risk and Sustainability Officer (Faulu MFB)
Location: Nairobi
Job Reference: JR-76859
Job Description
The Data, Risk and Sustainability Officer will support the management of risk, sustainability initiatives, and data-driven decision-making processes within the organization.
Key responsibilities include collecting and analyzing operational data, monitoring risk indicators, and supporting sustainability initiatives aligned with the organization’s environmental and social goals.
The officer will contribute to the preparation of reports, support compliance with internal policies, and assist in implementing frameworks that strengthen risk management and sustainability practices across the business.
6. Internal Auditor – Data Analytics (Faulu MFB)
Location: Nairobi
Job Reference: JR-76864
Job Description
The Internal Auditor – Data Analytics will support internal audit activities through the use of advanced data analytics tools and techniques.
Responsibilities include analyzing large datasets to identify anomalies, supporting audit planning processes, and evaluating internal controls across various operational areas. The role also involves generating analytical reports that support audit findings and recommendations.
The officer will collaborate with audit teams to improve audit efficiency and contribute to strengthening risk management and governance frameworks.
7. Actuarial Valuation Specialist – Life
Location: Nairobi
Job Reference: JR-76845
Job Description
The Actuarial Valuation Specialist will support actuarial valuation processes within the life insurance business line.
Key responsibilities include conducting actuarial analyses, supporting valuation reporting, and assisting in the preparation of financial models used to evaluate insurance liabilities.
The role also involves analyzing insurance portfolios, supporting product pricing activities, and contributing to regulatory reporting processes. The officer will work closely with finance, risk, and actuarial teams to ensure accurate financial and risk assessments.
8. Team Leader – Corporate Claims and Benefits
Location: Nairobi
Job Reference: JR-76696
Job Description
The Team Leader – Corporate Claims and Benefits will oversee claims processing activities related to corporate insurance clients.
Responsibilities include coordinating claims teams, reviewing complex claims cases, and ensuring that claims are processed efficiently and in accordance with company policies. The role also involves monitoring performance metrics, supporting staff development, and ensuring service excellence in claims management.
The officer will work closely with corporate clients, brokers, and internal teams to ensure effective resolution of claims and improved customer satisfaction.
