1
Receptionist
Key Responsibilities:
- Greet and assist participants, visitors, and staff in a friendly and professional manner.
- Manage front desk operations, including answering phones, scheduling participant appointments, attending to visitors, and handling inquiries.
- Register study participants and update existing participants’ records accurately.
- Coordinate with clinical and research teams to ensure smooth clinic operations.
- Provide information about clinic services, including FP/PrEP services, and direct participants to appropriate resources.
- Maintain confidentiality of participant information in compliance with Research Ethics and Site’s policies.
- Support the research team by assisting with study-related administrative tasks as needed.
- Report to Retention Officer
Vacancy Requirements:
| # | Description. | Requirement Type |
|---|---|---|
| 1 | Diploma in Front Office or equivalent (required) | Mandatory |
| 2 | Additional certification in office administration or related field (preferred) | Added Advantage |
| 3 | Experience working with electronic medical records (EMR) or scheduling systems is an added advantage | Added Advantage |
| 4 | Excellent communication, interpersonal skills and Strong organizational and multitasking abilities | Mandatory |
| 5 | Computer literate | Mandatory |
| 6 | Ability to maintain confidentiality and handle sensitive information | Mandatory |
| 7 | Basic knowledge of HIV prevention, including oral PrEP, is an added advantage | Added Advantage |
| 8 | Friendly, empathetic, and patient-centered approach | Mandatory |
| 9 | Ability to work in a fast-paced, research-focused environment | Mandatory |
| 10 | Strong attention to detail and problem-solving skills | Mandatory |
Job Type
Contract
No. of Vacancies
1
Job Grade
KMR 07
Location
Contact Email Address
Application Ends on: 03/25/26 5:00:00 PM
Application Procedure:
To apply for this post you must be a registered user. Log into your account then go to Vacancies, view the post and click on the button: “Apply for this job”.
- Candidates must supply an email and telephone contact that will be used when offering interviews. Only shortlisted candidates will be contacted. Shortlisted candidates shall be required to produce ORIGINALS of their National Identity Card, academic and professional certificates, original transcripts and testimonials, detailed curriculum vitae and valid clearance certificate (certificate of good conduct) during the interviews.
